#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(740)657-3304
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
8704 Owenfield Dr
Powell, OH 43065
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.8 out of 530 reviews
94%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (530)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 530 reviews
Great store!
Nice well-stocked store, very friendly and helpful employees! I've had nothing but good experiences with in store shopping and online/in store pickup!
by
  • Verified Purchase
  • DIY
  • Recommended
Sheryl in Lawn & Garden very helpful
Sheryl was very helpful in directing me to the product that I was looking for - and when I checked out; she did check to make sure that she had given me good information. She is a keeper!
by
  • Verified Purchase
  • DIY
  • Recommended
Great Store
It was nice to have someone so helpful at the store
by
  • Verified Purchase
  • Recommended
EEEHHH
Lots of products but very disorganized. The employees were very helpful though
by
  • Verified Purchase
  • DIY
Great home Improvement store
This location is always well stocked and friendly employees.
by
  • Verified Purchase
  • DIY
  • Recommended
Great Customer Service
We researched buying a double oven/range online and found one that met all of our needs. Several stores in the area had this model, but only Home Depot could deliver it to us in 2 days. Delivery from other stores was 2 weeks. So we decided to purchase from Home Depot. We were assisted by an associate in the Appliances Dept who was extemely helpful and knowledgeable and made the entire shopping experience extremely enjoyable.
by
  • Verified Purchase
  • DIY
  • Recommended
wonderful store great employees
i'm very please with every trip I make at home depot. Employees are very helpful and kind. I love that you have a door greeter.Makes every visit pleasant.
by
  • Verified Purchase
  • Recommended
Consumer orientated from the greeter and thought.
Many trips to this store. Always friendly/ clean!
by
  • Verified Purchase
  • DIY
  • Recommended
great experience
I was helped several times by associates while shopping. The two associates at the paint center were very helpful & friendly. I am always pleased with my shopping experience when I shop Home Depot.
by
  • DIY
  • Recommended
Dave H is the man
Dave H in Hardware really went above and beyond to ensure that we were able to make an emergency fix to our house. He used some outside the box, and outside standard practice thinking to make sure he was doing what is best for the customer. It is rare to see that in customer service, and it was much appreciated. We were able to fix our problem in a much simpler, cost effective, and timely manner because of Dave's help. Thanks again
by
    • Recommended
    Found what I needed in & out quick
    Just needed a couple of things. In & out quckly & on my way
    by
    • DIY
    • Recommended
    Shopping for Spring
    I am a new home owner so I have been shopping at Home Depot a few times a month recently, as well as other home improvement stores. This visit was exceptional for me and my husband. We were looking for items we can use in the future not quite yet due to the season but wanted to plan ahead for spring. The associate that assisted us was so nice. She answered every question and even moved a sale display so we could look at prices for what we were shopping for. Later we ran into her again doing some routine store cleanup with pricing issues. She jumped right in to find answers to our questions. This was by far one of the best shopping experiences my husband and I have had anywhere recently and we didn't even intend to buy that much today. We will definitely return to this location when we begin our renovations and changes to our new home. Hopefully we can even find the friendly associate that helped us, really wish we'd caught her name.
    by
    • DIY
    • Recommended
    Wonderful Associate!!
    Your associate Deb was an unexpected joy during my visit. She was outgoing, personable, friendly and a real blessing to my day. I will definitely ask for her during future visits if I need assistance.
    by
    • DIY
    • Recommended
    Associates are extremely helpful and curteous.
    Store is easy to use and locate items. Associates are helpful.
    by
    • DIY
    • Recommended
    A Fun Place to Shop
    I parked my car, went into the store, found the outdoor lights, made my selection, went to check-out, used my military discount, paid, and was back in the car in ten minutes. That made for a great shopping experience. My family enjoys shopping at this Home Depot.
    by
      • Recommended
      Great Store experience
      The associates at this store are always helpful and willing to answer questions.
      by
      • DIY
      • Recommended
      Floor tile
      Unexpected project in my home. While looking at product was asked by several courteous staff if I needed assist. The specialty person did find me and answered all my questions. I did purchase the product. On return trip the next day I was further assisted by John H who went out of his way to assist in scheduling both tile and plumbing subcontractors for my project. Product is on order and hopefully will be in shortly. I found you may need to track down sales associate, but once you do you will receive the assistance you need
      by
        • Recommended
        Very helpful sales associates, great experience!
        We were very happy with the help we receive in the tile department. There was a gentleman there who really knows his stuff--he helped pick out a tile and a contrasting decorative element, about 30 sq ft in all. The people at the service desk were also very helpful. One more thing I have to say about that store: there is an older woman at the front who greets everyone as they come in. She knows exactly where everything is. I have almost never seen anyone with her cheerful attitude and detailed knowledge of a store.
        by
        • DIY
        • Recommended
        Best service yet
        This visit was best of had thus far! Associate was friendly with my children at checkout. Just a great visit
        by
          • Recommended
          Tara in Plumbing Rocks!!!
          I came into this Home Depot on Super Bowl Sunday and I had no idea what to do. I was replacing an old kitchen faucet. Only to run into several problems. Tara helped walk me through the whole process of how to change a shut off valve! Thank you so much for having such a great employee!! She took her time explaining every step in the process! She is a true asset to your company! Thank youTara!
          by
            • Recommended
            Great Customer Service and Quality Products!
            Home Depot's customer service is the greatest ever!
            by
            • Recommended
            Great
            Got everything we needed and got the help we required.
            by
              • Recommended
              Not the best visit
              Aisles weren't clear. Lift was right in the middle of the aisle and made it difficult to shop that aisle. Which is one of the main reason I went there. Also sat I. Hardware for 10 mins waiting for someone. Couldn't find anyone near. Finally found a guy in lighting when I was in that department and asked him to help me back in hardware. Good guy.
              by
                • Recommended
                Best HD on the north side of Cbus
                I have been to most, if not all of the HDs in Columbus. This one is by far the best. It is staffed the best which makes all of the difference.
                by
                • DIY
                • Recommended
                Great store experience!
                Great store with a lot of options......Helpful associates....
                by
                  • Recommended
                  Best store in Columbus Metro area
                  I have found the associates at the Orange store to be helpful and friendly. Doing most trips between 7:30 and 5:00 on weekdays, this store is convenient. Having persons knowing the store is always a big plus.
                  by
                    • Recommended
                    Good shopping experience. Found and purchased all four items I came for.
                    Items well stocked. Good prices. Very helpful, friendly and knowledgable store associates ... including the greeter and cashier in the self-check out lane.
                    by
                    • DIY
                    • Recommended
                    Great customer care !
                    Every employee in this store goes out of there way to help you. Anything from finding items to loading your vehicle is a breeze in this store because of the caring employees. Absolute A+ crew working here.
                    by
                    • Pro
                    • Recommended
                    Super informative
                    I called the plumbing dept. to get further information regarding gas hot water heaters. The associate was EXTREMELY knowledgeable and took time to explain the pros and cons of several different products. Instead of purchasing from our community, we drove 40 miles to purchase it from your store. Thank you for helping us make this important purchase.
                    by
                      • Recommended
                      Good experience
                      The only comment is that when I walked in the area where the carts are stored was not clean, not a good first impression .
                      by
                        • Recommended
                        Showing 1-30 of 530 reviews

                        Nearby Stores

                        Find Another Store

                        6017 Maxtown Rd

                        Westerville, OH 43082

                        5.62 mi

                        Pro Service Desk

                        (614)776-2402

                        Mon-Sat: 6:00am - 10:00pm

                        Sun: 8:00am - 8:00pm

                        6333 Cleveland Ave

                        Columbus, OH 43231

                        5.76 mi

                        Tool & Truck Rental

                        (614)901-0400

                        Pro Service Desk

                        (614)901-0410

                        Mon-Sat: 6:00am - 10:00pm

                        Sun: 8:00am - 8:00pm

                        5858 Sawmill Rd

                        Dublin, OH 43017

                        6.51 mi

                        Pro Service Desk

                        (614)790-8964

                        Mon-Sat: 6:00am - 10:00pm

                        Sun: 8:00am - 8:00pm