#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(787)813-4015
Tool & Truck Rental(787)813-4026
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 9:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
Reyna Del Sur Shopping, 3305 Avenida Baramaya
Ponce, PR 00728
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.8 out of 951 reviews
96%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (951)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 951 reviews
It's my husband favorite store! I like to go there a lot.
It's my husband favorite store! I like to go there a lot.
by
  • Verified Purchase
  • Recommended
store is well organize and the employ's berry well training and helpful assistant the comsumer
store is well organize and the employ's berry well training and helpful assistant the comsumer
by
  • Verified Purchase
  • Recommended
The products were very easy to find and the availability of the product was more than you usually...
The products were very easy to find and the availability of the product was more than you usually see at any other home improvement store. The store was clean and the store employee was very helpful with self checkout.
by
  • Verified Purchase
  • Recommended
Customer Service was very helpful!!!!
Customer Service was very helpful!!!!
by
  • Verified Purchase
  • Recommended
Very good service
Very good service
by
  • Verified Purchase
  • Recommended
very good store, helpful and friendly employees. overall a great place to buy.
very good store, helpful and friendly employees. overall a great place to buy.
by
  • Verified Purchase
  • Recommended
Ok
Ok
by
  • Verified Purchase
  • Recommended
Great service and very professional attention!!!!!THANKS!!!!!!!
Great service and very professional attention!!!!!THANKS!!!!!!!
by
    • Recommended
    Perfectly organized and very professional employees
    Perfectly organized and very professional employees
    by
    • Verified Purchase
    • Recommended
    The Ponce store is at a great location and is a very neat and stocked store. You can find everyt...
    The Ponce store is at a great location and is a very neat and stocked store. You can find everything you need for any type of house work and others. Employees do care about your presence at the store, and are willing to help and direct you to find your goods.
    by
    • Verified Purchase
    • Recommended
    All products were found easy and precise.
    All products were found easy and precise.
    by
    • Verified Purchase
    • Recommended
    GREAT CUSTOMER SERVICE
    GREAT CUSTOMER SERVICE
    by
    • Verified Purchase
    • Recommended
    Very good service and excellent employees.
    Very good service and excellent employees.
    by
    • Verified Purchase
    • Recommended
    Ver friendly staff and knowledgeable.Very organized and clean.
    Ver friendly staff and knowledgeable.Very organized and clean.
    by
    • Verified Purchase
    • Recommended
    Good team!
    Good team!
    by
    • Verified Purchase
    • Recommended
    Very friendly staff ,knowledgeable and good disposition.Good team!
    Very friendly staff ,knowledgeable and good disposition.Good team!
    by
    • Verified Purchase
    • Recommended
    good service and great employees
    good service and great employees
    by
    • Verified Purchase
    • Recommended
    Awesome employee's helped my husband with his handicapped condition on locating our tiles and pla...
    Awesome employee's helped my husband with his handicapped condition on locating our tiles and placing in the cart plus Loaded them in our car. Thank you for our service.
    by
    • Verified Purchase
    • Recommended
    I had recently tried to cancel an order and the first time I went the employee told me the wrong ...
    I had recently tried to cancel an order and the first time I went the employee told me the wrong information, next day I went with the intention to confront a manager for what I thought was not correct and Lilynette D. Cruz explained to me the correct return policy and she apologized to me for the situation and because I had to go again to the store and I live very far from it. She was very courteous and nice to me and was able to refund my money to my credit card. I want to recognize her because she was a great customer representative and even thou she was in pain due to her wisdom tooth’s she kept being a professional and always kept a smile. It made my morning.
    by
    • Verified Purchase
    • Recommended
    Good store
    Good store
    by
    • Verified Purchase
    • Recommended
    need a few more employees on weekends, your staff is having a difficult time attending customers ...
    need a few more employees on weekends, your staff is having a difficult time attending customers only because there are many.
    by
    • Verified Purchase
    • Recommended
    My experience with the employee, Tania, was great. She knows the store and products, on one hand...
    My experience with the employee, Tania, was great. She knows the store and products, on one hand, and is available to solve your problems and doubts.
    by
    • Verified Purchase
    • Recommended
    For being a Tuesday, every employee encountered while shopping was kind, awake and greeted me wi...
    For being a Tuesday, every employee encountered while shopping was kind, awake and greeted me with courtesy. One employee gave me detailed instructions in how to find a specific article, and I did find it. Thank you Home depot, you have great employees.
    by
    • Verified Purchase
    • Recommended
    Great customer service, areas are clean, employees are always available to help out. Prices are g...
    Great customer service, areas are clean, employees are always available to help out. Prices are great. I found everything I was looking for.
    by
    • Verified Purchase
    • Recommended
    Home Depot is the place where one can find all the products and materials needed for whatever typ...
    Home Depot is the place where one can find all the products and materials needed for whatever type of home project, excellent quality and prices and as important as the others, a variety of good brands. Walking into the store is an excellent experience for we are greeted by all the employees and treated exceptionally well. Thank you!
    by
    • Verified Purchase
    • Recommended
    Very good employee assistance.
    Very good employee assistance.
    by
    • Verified Purchase
    • Recommended
    Friendly store and employees.
    Friendly store and employees.
    by
    • Verified Purchase
    • Recommended
    they assistance at the paint area was very friendly and helpful
    they assistance at the paint area was very friendly and helpful
    by
    • Verified Purchase
    • Recommended
    This store is where my grandson Ian and I shop and have our bonding time, while grandma goes groc...
    This store is where my grandson Ian and I shop and have our bonding time, while grandma goes grocery shopping next door we go see tools and gardening supplies we love it here.
    by
    • Verified Purchase
    • Recommended
    THE STORE IS WELL SITUATED. THE PEOPLE ARE REALLY NICE AND VERY KNOWLEDGEABLE. THIS WAY I DO NOT ...
    THE STORE IS WELL SITUATED. THE PEOPLE ARE REALLY NICE AND VERY KNOWLEDGEABLE. THIS WAY I DO NOT LOSSE MY TIME LOOKING AROUND. EXCELLENT STORE.
    by
    • Verified Purchase
    • Recommended
    Showing 1-30 of 951 reviews

    Nearby Stores

    Find Another Store

    Km 84.3 - Rd. Pr 2

    Hatillo, PR 00659

    33.42 mi

    Tool & Truck Rental

    (787)262-0400

    Pro Service Desk

    Mon-Sat: 6:00am - 10:00pm

    Sun: 9:00am - 8:00pm

    State Hwy #2, K.m. 149.5 Western Plaza

    Mayaguez, PR 00682

    36.06 mi

    Pro Service Desk

    (787)986-2004

    Mon-Sat: 6:00am - 10:00pm

    Sun: 9:00am - 8:00pm

    Rexville Town Ctr State Rd 7, 167 Las Cumbres Av

    Bayamon, PR 00960

    38.98 mi

    Pro Service Desk

    (787)279-7275

    Mon-Sat: 6:00am - 10:00pm

    Sun: 9:00am - 8:00pm