#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(410)334-6601
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
115 E Northpointe Dr
Salisbury, MD 21804
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Customer Store Reviews

  • 4.7 out of 279 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (279)
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Showing 1-30 of 279 reviews
Recent refrigerator purchase
Great customer service. Smart and efficient salesperson.
by
    • Recommended
    Appliances
    We purchased appliances from this store on two separate occasions. Each time, Allie Moore did an outstanding job with assisting us. We have purchased other items on other occasions and employees were always helpful.
    by
      • Recommended
      Great managers
      The employees are not knowledgeable about products and departments. Thank goodness there are good managers that go above and beyond!!
      by
        • Recommended
        Staff went above and beyond
        Cathy in flooring and Rosa at the service desk both went out of their way to make sure my mother saved money, got what she needed, and left satisfied. There was a credit card snafu, but they both worked hard to help get it straight. She saved $132 thanks to their efforts. Both provided excellent customer service, were knowledgeable about their jobs, and were friendly and personable. Thank you for making our long drive to the store worthwhile and helping us get this big flooring project underway!
        by
          • Recommended
          Home Depot Shopping Experience
          I've been purchasing furnace filters here for a number of years now. Good product and easy to locate.
          by
            • Recommended
            Gary, In Plumbing, Is Outstanding!
            Gary, in plumbing, is outstanding. He went above and beyond to make sure we left with what we needed.
            by
              • Recommended
              Customer service
              Greatly appreciative to Both DISTIN * Sarah for great customer service and knowledge about products.
              by
                • Recommended
                Purchased refrigerator Dec 26 2023
                The person who attended to us,Sarah Van Winkle, was friendly, well informed and made the experience easy and quick while informing me on how to handle the delivery process. The delivery process went off like clock work. Great friendly delivery men, kept us informed of when delivery would happen..
                by
                  • Recommended
                  The Go-To Store
                  Appreciate the fact that they don’t keep moving merchandise around. I always know where to go to get what I need.
                  by
                    • Recommended
                    Great Shopping Experience!
                    Very customer oriented! It does not matter whether I am looking for a particular item or just browsing, staff members are quick to offer assistance and if they are not familiar with the area I am in, they will find someone who is. So glad we have a Home Depot in Salisbury, Maryland!
                    by
                      great selection of products
                      Friendly staff and helpful
                      by
                        • Recommended
                        Exceptional Service
                        When I arrived at the store I knew exactly what I wanted and all of the associates that I encountered were very friendly and helpful!
                        by
                          • Recommended
                          Clean, organized, helpful!
                          Love this Homedepot!
                          by
                            • Recommended
                            Great service
                            Amazing people with outstanding work skills and service
                            by
                              • Recommended
                              Cleanliness and friendly
                              The employees tend to so the extra mile to help the customer. The cashiers are knowledgeable and very friendly. Even the managers help the customers.
                              by
                                • Recommended
                                Awesome garden area
                                I came in twice recently and always get help and smiles every time
                                by
                                  • Recommended
                                  AWESOME AND KNOWLEDGABLE EMPLOYEES
                                  Home Depot has the best employees as they are well educated in what they do in the store and go above and beyond to help. Hands down beats the local competitor.
                                  by
                                    • Recommended
                                    Super knowledgeable and capable employees
                                    Went to buy a new tractor battery today, had no idea what I was doing. Melissa W in outdoor garden asked me questions about my tractor and led me exactly to the right battery and helped me load it and took me to Michelle the cashier who not only rung me up and took care of the whole new battery old battery core charge and return in no time. Both super friendly and knowledgeable employees. Home Depot definitely does it right. Right item and right employees for the job! Whole store is clean and well stocked. Everyone was friendly and inviting start to finish.
                                    by
                                      • Recommended
                                      Always helpful folks
                                      We found the exact kitchen sink we were looking for and a gentleman helped us locate the type of faucet that we were looking for.
                                      by
                                        • Recommended
                                        Great Customer Service
                                        I was helped throughout the time I was in the store.
                                        by
                                          • Recommended
                                          My Own Cheering Section
                                          I just retired and am renovating a small house on the Delmarva peninsula. While I know how to use most tools and have a good mechanical mindset, there are things with which I need guidance or support. In the last 2 months staff at the Salisbury home Depot are getting to know me because I frequent the store so often. They are friendly, helpful and encouraging. Nikki often asks how my projects are going and enthusiastically cheers me on. I feel like I'm part of the Home Depot family and they truly want to see this female succeed on her own. Thank you!
                                          by
                                            • Recommended
                                            I lost my phone
                                            Mariles the cashier helped me figure out where my phone could be after I lost it and my receipt. Mariles also reprinted me another receipt because I lost it at first! The man in paint TeSan and Emily even cut keys for me.
                                            by
                                              • Recommended
                                              Great People Great Staff !!
                                              Just Love Home Depot Store #2561 Because they have been Great at helping all of the customers and have Great personality!!!!!!
                                              by
                                                • Recommended
                                                A1 store in my book
                                                This store the employees are always friendly and willing to help you find whatever you are looking for....
                                                by
                                                  • Recommended
                                                  Wonderful Service!
                                                  Excellent customer service at this location. Sarah V., one of the cashiers provided excellent customer service and is a wonderful rep for the company.
                                                  by
                                                    • Recommended
                                                    Veteran's discount
                                                    A DoD card wasn't recognized by the cashier at checkout. I don't believe many civilians know what the various cards are. My card is a little over a year old. It's the new replacement card.
                                                    by
                                                      Awesome Service!
                                                      Terrific staff who were friendly and courteous. Everyone wants to help you find what you need. Very clean store.
                                                      by
                                                        • Recommended
                                                        Bad customer service experience
                                                        Went in store to purchase a turkey fryer and the cashier act as if I was bothering her with my purchase let alone of me asking do they accept Apple Pay there. She acted very rude and nonchalant during the whole encounter by rolling her eyes. Which I never had that experience before in the many Home Depot or any other hardware type store I’ve been in. It was an experience that I wouldn’t wish on my worst enemy how I was treated. The cashier Patricia made me feel like I could never shop at that location ever again if that’s how they treat consumers
                                                        by
                                                          Another great buying experience today!
                                                          Store employees, Mike Jacob, Customer Experience Manager and Drew, Assistant Store Manager, are the reason I shop Home Depot! Today I went in today to buy lawn fertilizer. Instead of just saying their stock had been stored away for the season, they went out of their way to find a lift truck, locate and uncrate the product I wanted, all for a single bag of fertilizer. Thanks guys! I'm glad you were there for me. It's people like you that make me want to shop Home Depot in Salisbury, MD.
                                                          by
                                                            • Recommended
                                                            Outstanding service
                                                            From start to finish the employees were exceptional. From making a lumber cart available to cutting my plywood and even ringing out my order.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 279 reviews

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