Curbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup
Filter Reviews By:Rating, Profile, Gender, Age (444)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 444 reviews
Oct 1, 2015
Alice and Nahid at Service Desk - Exceptional
I needed to search for old receipts to help with a product warranty issue. There were four (4) different receipts that I needed to retrieve from three (3) different credit cards. Alice and Nahid at the service desk were extremely helpful and persistent in helping me find the receipts. I really appreciate the effort they made in resolving things for me.
by
DIY
Recommended
Sep 30, 2015
Awesome Customer Support!
Brenda was extremely helpful in helping me and my mom find the perfect refrigerator for her and Alice was helpful in making my checkout great. She had all the information and invoice ready for me as soon as I came back with my credit card so I did not have to wait one second. Great Job!
by
DIY
Recommended
Sep 28, 2015
Positive Feedback
I was very happy with the service provided by your staff. I was especially happy with my cashier Emmanuel. He was polite and courteous. He takes pride in his work and was very helpful when I checked out. I would recommend him for an employee of the month award as he is very deserving.
by
DIY
Recommended
Sep 27, 2015
Great store!
This store is always great! Everyone is very helpful and available. I don't like the organization of the kitchen and bath area. I felt like I was in a maze. Everything else about the place is awesome. I love shopping here!
by
DIY
Recommended
Sep 26, 2015
Great Store Experience!
The cashiers are attentive and friendly. The store is clean and the staff is kind.
by
Recommended
Sep 24, 2015
Great store and exceptional personnel!
An associate was helpful in finding the product I needed and the cashier Jennifer was amazing!
by
DIY
Recommended
Sep 23, 2015
Friendly customer service!
The associates were helpful and I was able to get what I needed within a few minutes.
by
DIY
Recommended
Sep 17, 2015
Excellent customer service
When placing a large delivery order of mulch, I had the pleasure of interacting with the store manager Mike and store associate Alice at checkout. They were friendly, professional, efficient, and fun! Who knew buying a whole lot of mulch could be fun? Congratulations to Alice and Mike for their positive attitudes and can-do work ethics. Well done!
by
DIY
Recommended
Sep 16, 2015
Cashier rude
My cashier laughed at me when I showed him my VA identification. I thought it was inappropriate. I then asked him if there was something funny about my ID. He said you look different and was still laughing. I think he is very rude. I served my country proudly and if he doesn't like that maybe he shouldn't be working at Home Depot where veterans like me shop. Or maybe I can start shopping somewhere else. Also I could've been rude since he's not using his correct name but I was not rude to him. Unfortunately I didn't have time to stop at the customer service desk to tell anyone about him being rude to me and him laughing at me at that time. But I feel that this has to be dealt with even though it probably won't.
by
DIY
Recommended
1 found this review helpful
Sep 5, 2015
Great Store, Great Associates, Highly Recommend!
I went in to pick up paint for my Labor Day weekend project, which is to paint 2 bedrooms. The associate was very helpful, knowledgeable, and patient. He answered all my questions and gave me options without being pushy. The store was cleaned, lighting was adequate, and I found everything I needed and more. I love that everything is in the same section or close by...meeting my needs of items that I didn't even remember I needed, thus saving me another unnecessary trip. On a side note, I love the Garden area too. I have been to other Home Depot stores but I just always come back to this one, never disappointing!
by
DIY
Recommended
Sep 4, 2015
Custom order
The associate that assisted us was Jim, a Millwork Specialist. Even though we were placing a large custom order, I don't think the excellent level of attention varied for us versus any other customer we saw requiring assistance. Jim is extremely knowledgeable on all the products that Home Depot carries, and was able to answer all the questions that we had while providing us with additional information that we needed.
Believe me when I say that we did price this job out with many companies offering this type of product and installation. But, it was Jim's overall attitude that sealed the deal.
by
Recommended
Aug 23, 2015
Always a successful trip!
Every trip to my home in Tampa is to work on it with friends (my son lives there). This store has everything and full of helpful associates. Whether repairing exterior walls due to termite damage, minor plumbing, yard tools or just putting in a ceiling fan - all can be found easily and the associates are wonderful!
by
DIY
Recommended
Aug 20, 2015
Easy shopping
This is a great place to shop with awesome prices.
by
DIY
Aug 19, 2015
Excellent experience!
The store was clean. Products were easy to find. Sales associates were helpful and pleasant.
by
Pro
Recommended
Aug 17, 2015
Difficulty getting assistance
At times I encounter difficulty finding an associate to assist me. For this visit, I waited a very long time and had to search to find an associate to ask to find someone to help me in the blinds section then had to wait another long time for an associate from that section to arrive. This has happened in two consecutive visits. The blinds we located and I purchased weren't the blinds listed on the box, they were a different size, and lacked parts. On this visit I had returned a set of blinds purchased on the previous visit that were incomplete.
by
DIY
Recommended
Aug 16, 2015
Love to shop here!
I shop here often and I recently saw a friend who had just purchased a new cordless drill impact combo in a hard case just like I wanted. He mentioned that it was on sale. I had to get it. I went in to the Home Depot and got me one too. Now I need a cordless DeWalt string trimmer.
by
Verified Purchase
Pro
Recommended
Aug 14, 2015
Great store experience.
The store was very organized, and the store associate that help me was very nice.
by
Pro
Recommended
Aug 13, 2015
Pit stop between jobs...
Stopped in for much needed items for the next job on my list. I was in and out the items were right where they always are and checkout by Yomarys was friendly and professional.
by
Pro
Recommended
Aug 11, 2015
great store
Associate was very helpful. It was storming outside and they made sure my iteams stayed dry
by
DIY
Recommended
Aug 11, 2015
Informed helpful staff,
Easy to use the store without being pestered,staff well informed and helpful when needed
by
Pro
Recommended
Aug 10, 2015
Friendly and helpful store
It is always a pleasure to go to this Home Depot. 99% of the associates I have encountered there are super helpful and knowledgeable. It surely makes selection easier.
by
DIY
Recommended
Aug 8, 2015
TRAFFIC IS BAD BUT THE STORE IS WORTH IT
The traffic to and from that plaza is a nightmare but the arrangement, cleanliness and helpfulness is worth it.
by
Recommended
Aug 6, 2015
GREAT CUSTOMER SERVICE DESK!
Cashier Alice was extremely helpful during my last trip to my Home Depot store and assisted me with checkout and gathered requsted information for me. Alice was awesome!
by
DIY
Recommended
Aug 4, 2015
Home Depot
This store is very good one of the best Home Depots I've been too I like people like Jonathan and Matt who don't mind taking a extra step to help a customer.
by
Recommended
Aug 4, 2015
Overall happy employees at this location.
Quick and easy is what people like. Happy employees here.
by
Recommended
Aug 3, 2015
Horrible customer service!
Associate cut wood for me but did not give me ticket. At register, associate did not answer page so I was moved to the side. Two supervisors standing there named Joe and Frank did nothing to assist me. Therefore, I went back to the area and took picture of the items information and brought it back to the register. When I expressed my dissatisfaction, Frank's response was "um-mm".
by
Pro
Jul 30, 2015
Folks who know how to take care of a customer
Went in to store knowing exactly what I was purchasing. When I got to the front register, I scanned my item and then the coupon from Home Depot I had received. The coupon did not work. Yessenia, the cashier, was very friendly and helpful assuring me assistance would be right over. Immediately, the front end supervisor, Marisa came over to help. As it turned out, my coupon was only valid if I had printed it and brought it with me (nowhere did it indicate this on the coupon). Marisa went and got Ryan, the assistant store manager. Ryan professionally apologized and explained the terms of my coupon. As he and I spoke regarding this coupon misleading situation he remained friendly and professional. It ended with him doing the right thing for the company and customer; he honored my coupon offering an apology and explanation.
A great team of individuals made what could have been a lost customer for life, a happy customer for life. This location is nowhere near my home, but near my job. I will be sure to make my lists and take them to work with me so I can use this store for my future purchases.
by
DIY
Recommended
Jul 30, 2015
Tina helped me by replacing my keyless alarm battery
Tina was extremely helpful today. I had gone to teh store earlier and while trying to leave i was unable to disarm the car alarm. I went back into the store and Tina was brought in to help me out. She found teh tool to open the keyless alarm, she found teh battery and she replace it. Everything worked! Thank you tina for all your help. Good job
by
DIY
Recommended
Jul 27, 2015
Great store experience
store associate….very friendly but evidently new….didnt have much knowledge about hardware but gave me an opportunity to give him a bit of training… It all worked out well…..
by
DIY
Recommended
Jul 23, 2015
I feel like I LIVED in HD for a while...
We're doing the renovations ourselved so there have been so many visits to Home Depot; we've bought and returned EVERYTHING! Each visit to all HDs have been very helpful and very pleasant. Thanks HD for guiding us and putting up with us!