Sunset #6616

4.3

out of 5

88% of customers recommend this store
Rating Breakdown
5
(222)
4
(79)
3
(12)
2
(11)
1
(31)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.3
4.4
4.6
The Home Depot
Contact Us
Main: (323) 461-3303
Pro Desk: (323) 860-3410
Store Hours
  • Mon-Fri: 5:00am - 11:00pm
  • Sat: 6:00am - 11:00pm
  • Sun: 6:00am - 10:00pm
Location
5600 Sunset Blvd
Hollywood, CA 90028
Upcoming Workshops
  • Kitchen Showroom
  • Expanded Flooring Showroom
  • Home Depot Truck Rental
  • Propane Exchange
  • Moving Truck Rental
  • Key Cutting

Nearby Stores

3.64 mi
  • 1675 Wilshire Blvd
  • Los Angeles, CA 90017
4.08 mi
  • 5040 San Fernando Rd
  • Glendale, CA 91204
5.06 mi
  • 1200 Flower Street
  • Burbank, CA 91502

Store Details

Welcome to your Sunset Home Depot, in Hollywood, CA, where we’re excited to be part of your next project. Whether you’re looking for new kitchen appliances, ceiling fans or advice on your next DIY project, our friendly and knowledgeable associates are happy to help and provide the best customer service. 

We’ve got everything you need to get your next home improvement job done. All of our stores feature a fully stocked Garden CenterHome Services to help you finish the job and a Pro Desk for full-time professionals. 

So the next time you’re in the Hollywood Hills or Beverly Hills neighborhoods, drop by and see us. You can find us off US-101 at Sunset Boulevard, near Barnsdall Art Park. We’re also close to the Hollywood Palladium, the Hollywood Wax Museum and the Griffith Observatory. We look forward to seeing you soon. 

Your Sunset Store Team

Make His Father’s Day One to Remember

This Father’s Day, help dad rule the toolbox, yard and home with the gifts he needs and deserves. Whether it’s for professional contracting or weekend projects, we carry a wide range of tools including cordless drills, sanders and saws to help round out his workshop. Don’t forget to check out our truck tool boxes and Husky tool storage solutions to save him time when he’s searching for the equipment he needs. For tech-savvy dads, shop our variety of smart home devices such as smart assistants and smart doorbells, featuring 1080p HD video and cloud video recording. We also have a large selection of high-quality grills, smokers and accessories sure to breathe new life into upcoming tailgates and backyard parties.

Upgrade Your Kitchen With the Perfect Refrigerator

Keep your food fresh and organized with our wide variety of top refrigerator brands. For easier access to your milk, cheese and other dairy goods, choose one of our French door refrigerators. These fridges have large bins and wide shelves so you can effortlessly store bulky milk jugs and other sizable items. Chill your reds and whites at the ideal temperature with a wine refrigerator. Thermoelectric technology ensures these fridges are quiet and energy-efficient. If you own a business, find the right commercial refrigerator for your needs. Stainless steel refrigerators provide extra storage space and maximum durability, while merchandiser refrigerators allow you to display your company’s products with ease. Check out our buying guide to help you pick the perfect fridge for your home or business.

Streamline Your Roofing Project With Essential Supplies

Whether you’re repairing your roof or building it from scratch, we offer a wide array of roofing supplies to help you get the job done. Choose from our selection of shingles – ranging from 3-tab to architectural – to keep out water and provide instant curb appeal. Shop our roof flashing options to cover joints and prevent moisture from seeping into your home or business. When it comes to gutter systems, you’ll find plenty of supplies including K-style gutters, U-style gutters, guards and downspouts. A proper ventilation system is also important. Keep your home nice and dry with intake and exhaust parts such as attic fans, roof vents, gable vents and wind turbines.

It's Time for the Backyard BBQ Sale

Make your next backyard bash one for the books during this exclusive Backyard BBQ sale. Whether you favor a gas grill, charcoal grill, or just need a smoker to enhance your flavors, we've got just what you're looking for right here.

Save Even More With Coupons 

Visit our coupons page to get $5 off your next $50 purchase. 

CUSTOMER STORE REVIEWS

4.3

out of 5

355 reviews
5
(222)
4
(79)
3
(12)
2
(11)
1
(31)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.3
4.4
4.6
88% Of Customers
Recommend This Store 301 of 343 reviews
Star Rating
Home Improvement Profile
Gender
Age Range
Rude employees

1.0

out of 5

Rude employees

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Not enough product, not enough knowledge of products, and absolutely no help can be found when ne...

1.0

out of 5

Not enough product, not enough knowledge of products, and absolutely no help can be found when needed. You have to hunt for someone to help you and when you do, they tell you their too busy, they have no clue as to the item you need, or else they just ignore you completely. I have had this happen before when I purchased a drill from this store location last year. When I asked one young lady about drill bits, she asked me 'what are drill bits?' Serious?

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I was waiting for 20 min and nobody came. Luckily I meet tony and he was very friendly and knowle...

5.0

out of 5

I was waiting for 20 min and nobody came. Luckily I meet tony and he was very friendly and knowledge. Thank you tony for help me out on the electrical, outside garden and indoor plant.

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We paid a late-night visit. The place was bustling as the employees restocked. Yet everyone we ...

5.0

out of 5

We paid a late-night visit. The place was bustling as the employees restocked. Yet everyone we asked for help took the time to provide it. The two men who most helped us were bright, helpful, and easygoing yet hard-working.

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They restock used toilet items. I received a used toilet ring. Disgusting and greedy.

1.0

out of 5

They restock used toilet items. I received a used toilet ring. Disgusting and greedy.

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Store associates are very helpful and knowledgeable, will definitely be shopping here more often..

5.0

out of 5

Store associates are very helpful and knowledgeable, will definitely be shopping here more often..

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If you know what you need, I guess it's fine. Just, don't expect any help from the associates or ...

1.0

out of 5

If you know what you need, I guess it's fine. Just, don't expect any help from the associates or the managers.

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I went to sunset home depot store to find something I need for packing supplies, asked some empl...

3.0

out of 5

I went to sunset home depot store to find something I need for packing supplies, asked some employees and all I got is point me where to go and walked away. This store is convenient for me to go to because I take public transportation and this is the one that I can easily reach by bus but sometimes I get discourage because some of the employees are rude and not helpful to a disabled customer

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Everyone was kind, immediately helpful, interested in my project (even though I had no idea what ...

5.0

out of 5

Everyone was kind, immediately helpful, interested in my project (even though I had no idea what i was doing) and never made me feel insecure that I didn't know what I was doing! They were very encouraging, humorous, patient, and helpful.

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Kevin, Tahnisia, and Gabby were so helpful and made me feel at ease with my purchases. I apprecia...

5.0

out of 5

Kevin, Tahnisia, and Gabby were so helpful and made me feel at ease with my purchases. I appreciate them very much!

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This location is the worst, long lines, constantly harassed by Mexican cheap laborers and handyma...

1.0

out of 5

This location is the worst, long lines, constantly harassed by Mexican cheap laborers and handyman, poor customer service and I find them to often discriminate against the minority guests. They may have a problem with dealing with homeless and theives so every is assumed to be suspicious. Go somewhere else to do your business. They are always out of stock anyways

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Keep up the friendly attitude

5.0

out of 5

Keep up the friendly attitude

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Employees are unhelpful. They seem to forget why they have a job. Customers are seen as nuisanc...

1.0

out of 5

Employees are unhelpful. They seem to forget why they have a job. Customers are seen as nuisances. I’ve learned that this attitude starts at the top the store manager. I think Home Depot is great. However if you can go to any other location, I strongly recommend it.

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So slow! They didn't care. Supplies were sloppy and messy. I left without finding what I need...

1.0

out of 5

So slow! They didn't care. Supplies were sloppy and messy. I left without finding what I needed. Waited 20 minutes to return something, and I was 2nd in line when I walked in. I asked for help to find something, and got none... Oh well.. I'll try another Home Depot next time. I've had better luck at other locations.

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The customer service is the worst! I came in with 2 problems. 1st I purchased window blinds and ...

1.0

out of 5

The customer service is the worst! I came in with 2 problems. 1st I purchased window blinds and one was cut wrong, I had my receipt so whats the big deal? Right? The return person looked at me like I was nuts! She acted like my head was spinning around! It was as if nobody in the store had ever cut a blind wrong! I found out later at another Home Depot that the supplier gives the credit, So why give me a hard time? 2nd I also purchased a Dyson vacuum and I was over charged by $50 bucks, no big deal right? Oh it was a big deal! The cashier kept on telling me that online prices were different. She never LISTENED and BETTER YET NEVER HEARD me REPETITIVELY tell her that I saw the price in store not online. She wouldn't stop talking about it! As soon as I told her that I saw the price in store that should have been the end of the online price excuse since it didn't apply. I was mad by by now and she pushed me off to customer service I was then told that ( wait for it ) online prices were different! She too would not listen or hear that I saw the price in store not online I then I asked for a manager. He came up in a minute or two and so I told him about the blind he said no problem went to return it so I could get a new one and then he said " you were charged wrong , so I can get a refund for the the lower price and then pay $10 more to get the correct one or I could go to the Home Depot where I purchased it." Which was 40 minutes away to get the $10 back. I told him that was dumb if I was over charged the first time then it should be fixed period! After two or 3 minutes or so he offered to take $10 off of the new one.why did he have to give me a hard time in the first place? If he could have done that after 3 minutes then he could have done that right away!!! WHY CAVE IN ONLY AFTER A CUSTOMER GETS REALLY MAD? Do what's right in the first place! That's what's called CUSTOMER SERVICE!!! He then walked back to the vacuums and they did not have the lower price sign up. He then started in on the online price story! He told me that if I had the vacuum with me then he would give me the lower price. I asked him why do I need the vacuum, I'm keeping it! I had a receipt dated 12-30 2018 which was two days earlier, he could see that the price was $249 not $299. We started to walk to the front and I asked a simple question. Was he going to refund me the $50. He replied is that a threat? HOW COULD THAT BE A THREAT? It's a simple question, he had not been clear if he was going to refund the $50. He then told me NO! So I took my receipt and my blind and drove 40 minutes to another Home Depot AND THEY WERE GREAT! The Sunset employees forgot the most important thing about customers. Which is MOST CUSTOMERS ARE HONEST AND ONLY WANT TO BE TREATED FAIR! I will be the first one to say that customers are not always right! BUT WHEN THEY ARE, DON'T GIVE THEM A HARD TIME! Just take care of them!

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The best

5.0

out of 5

The best

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Thank You Chris _ R _P For assisting me during my visit at Home Depot. An all-around great repre...

5.0

out of 5

Thank You Chris _ R _P For assisting me during my visit at Home Depot. An all-around great representative.

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I've always enjoyed buying from this store

5.0

out of 5

I've always enjoyed buying from this store

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I come to this store several times a month. Employees are friendly and it seems like no matter wh...

5.0

out of 5

I come to this store several times a month. Employees are friendly and it seems like no matter what time of day it is, they're always well staffed so I have no trouble finding help quickly. They're inventory team is also great. I always check online to see if the item I'm looking for is in stock before I go to the store and only once in many, many visits was an item not in stock when it said it was online (a whole case was missing so chances are the supplier shorted them).

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The customer service in the store is terrible. Employees go out of their way to ignore the custo...

1.0

out of 5

The customer service in the store is terrible. Employees go out of their way to ignore the customers. I had a chance to speak to the store manager and found out that the bad attitude starts with him. The store is a mess. There is always a long line to check out. Very often I go to get a product I am looking for is not one on the shelf. I recommend going that extra mile to go to Glendale or another Home Depot.

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I saw the cashier on this store She’s very nice, polite and helpful for people Thanks for this ...

4.0

out of 5

I saw the cashier on this store She’s very nice, polite and helpful for people Thanks for this nice cashier Her name is Kimberly Thanks

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If you are in a hurry don't go to this store. The employees have priority of their work over cu...

1.0

out of 5

If you are in a hurry don't go to this store. The employees have priority of their work over customers.

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Thanks for nataly and manager Vicky for the help so friendly and fast in the morning.

5.0

out of 5

Thanks for nataly and manager Vicky for the help so friendly and fast in the morning.

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Bad parking....

3.0

out of 5

Bad parking....

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Dayana at service desk was super friendly, I rented a truck and I was having problems closing the...

4.0

out of 5

Dayana at service desk was super friendly, I rented a truck and I was having problems closing the back door, she went with me and she helped to close the door. She went above and beyond with her service, I could say is the nicest person.

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Love this store. Always stocked with things I need, and the staff are mostly friendly and access...

5.0

out of 5

Love this store. Always stocked with things I need, and the staff are mostly friendly and accessible. I am always surprised how quickly the checkout or returns go. Best, WeHo Peace Bench Committee Devo

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Here I am again !! This review is not a survey I finished that and just kept going because I want...

5.0

out of 5

Here I am again !! This review is not a survey I finished that and just kept going because I want the world WORLD to know how great Marisela is ! See my phone ALREADY capitalized her name ! Woo hoo ! That tells you something ! She can work at anyone's company and handle all the complicated software and customer issues ! But for now she makes Home Depot look good and makes you say I'll go there because it's convenient yes but also because she made my experience turn around ! It goes to show you God is watching and says don't go Alexis go to Marisela she will make you not bitter he really watches the biggest to littlest things ! Marisela made me smile thereafter and I felt she was so capable of doing her managers position with - no - HELP . This is my favorite location and Marisela and the women of the store made it that way ! Not Maria at reururn desk though but Marisela and Alehondra all the best women there are the best ! The women just give the best experience it should be all right but when I go it's just them But that makes me happy enough !

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My experience on 9/25/18 was not very good. I was there alone, and without much knowledge on fixi...

2.0

out of 5

My experience on 9/25/18 was not very good. I was there alone, and without much knowledge on fixing wooden doors, I knew I would need help. I approached the paint counter and asked for help. The associate was very short and rude, to the point where I asked if I was a bother. There were no other people at the paint counter. The first associate I asked for help paged overhead, so I patiently waited about 15 minutes before asking again for help. Another associate did the same - paged for help overhead. I waited about another 10 minutes for help. Again, I asked an associate to page overhead, and waited about another 10 minutes before giving up and going to customer service. I was very upset, because the only associate that came to help pointed me to the wrong item and then stated that he guesses he didn't actually know what I wanted (I was first looking for wood glue), and just left. I went back to customer service and was finally greeted by a male associate that helped me named Roy. After this, I was able to get the help I needed for the few items that I came there for. I give two stars because of the associate that helped me in the end, but otherwise, the staff that day seemed to all be in disarray or had no interest in helping. I will be back to the store, and I really hope my experience will be better.

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This store is a fantastic store and the staff are absolutely excellent... I cannot recommend this...

5.0

out of 5

This store is a fantastic store and the staff are absolutely excellent... I cannot recommend this store enough... I had a problem with a product and they took it back exchanged it and did everything quickly and efficiently... The management is super and I recommend this to everyone

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