#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(541)434-2702
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
808 Seneca Road
Eugene, OR 97402
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Customer Store Reviews

  • 4.7 out of 417 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (417)
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Showing 1-30 of 417 reviews
Neat and Organized
very happy that everything is in order and was able to find what i need. staff were very helpful
by
  • DIY
  • Recommended
great place to shop
the associates are very knowledgeable and helpful, and prices are very reasonable
by
  • DIY
  • Recommended
"Smiling employees make you feel like they want your business.
After visiting 'sister store' on Delta, feels like completely different atmosphere. Clean, bright store. Well organized and FRIENDLY.
by
  • DIY
  • Recommended
Great store
Great store great help verry satisfied with the results of the experience and the knowledge that they have
by
  • Pro
  • Recommended
Great experience, great prices.
Earlier in the week my sister and I had priced electric fireplace heaters and at $299. we wanted to think about it before purchasing. A couple of days later we decided the savings in electricity would justify the cost so we went back to the store and the product we wanted was not in the place we had found it earlier. We asked an associate about the fireplaces and he directed us to the front of the store where we not only found the item but it had been reduced by 50%. A $150 savings was absolutely in our wheelhouse so we immediately asked for it to be loaded up for us. The associate, Ciera, was very friendly she called for help for us and it was a very minimal wait for it's arrival. The young man who loaded it for us also took it to our van and with the help of another man got it into the van and they made sure the back deck lid would safely close before leaving. Every time we go into this Home Depot the people are friendly and exceptionally helpful, if they don't know the answer to a question they find someone who does. I enjoy doing business with this store and will continue to shop here.
by
    • Recommended
    Friendy/ helpful staff
    Went in for a couple paint and caulking supplies and had the gentleman in the paint department help me by recommending different things, was patient with all my questions and was polite and personable! When checking out the cashier was very friendly and remembered helping me before which was great!
    by
      • Recommended
      Hard to locate item
      The light fixtures I was looking for showed on the website as located on isle 2, bay 17. But when I looked, they were not there. It was frustrating at first but the store employees were super friendly, helpful and got the items from the back quickly.
      by
        • Recommended
        Service
        Dan & Jacob rock! They helped me squeeze 2 toilets and a shower door into the back of my SUV. It was tight and they were clever. Thank you to a couple of real professionals!!
        by
        • DIY
        Simple to Shop
        This store is always so clean. The isles are clear and the associates are friendly and helpful. I prefer this location to others in the area. The merchandise is organized and generally well stocked. Have never been disappointed at this location! Good job!
        by
        • DIY
        • Recommended
        quick and easy
        Proffessional, efficient and reliable.got in and out with exactly what I needed at a reasonable price
        by
          • Recommended
          working today
          found what I needed and went back to work, the store is nice and the people are polite
          by
          • Pro
          • Recommended
          Store is in a good location, associates are friendly and helpful, prices are comparable to other stores.
          Store is clean, products are easy to find and associates are available if assistance is needed.
          by
          • DIY
          • Recommended
          great service
          Sherry in Hardware and Susan in checkout were great.
          by
          • DIY
          • Recommended
          Work Trip
          I had to stop in to get a few extra items for a trade show booth. The staff was readily available and very friendly. Thanks for all the help!
          by
          • Pro
          • Recommended
          Glad I stopped here
          Andy immediately saw that I needed assistance. She was very pleasant and helpful and knows her way around the store. With her help I found exactly what I was looking for and the price was right.
          by
          • DIY
          • Recommended
          Helpful assistance
          I asked one of associat for helping me with cutting center, then he called on phone to find someone. He saw I am at rush, then he himself cut the wood for me. This made me so happy, unfortunately I forgot his name, a middle age withe guy ,with goaty and shaved head.
          by
          • Pro
          • Recommended
          Great help
          I purchased roofing which is very heavy .I had three associates help load my cart and my vehicle very quickly and very nice. They made a miserable job for myself alone quite quick and pleasant . Thanks guys PS did I mention it was raining too!
          by
            • Recommended
            Every time we've come to the Home Depot, we've found good prices, availability, and very helpful staff.
            The store is open and items are easily accessible. There is a wide array of products, which is very nice and Staff is fully available to help!
            by
            • DIY
            • Recommended
            Friday
            Great start to my Friday everyone was ready to help locate my supplies and to get them down from overhead with a smile. Thank you all
            by
              • Recommended
              Good store personnel..\************
              Great morning cashier at register #1.**************************
              by
                customer service
                Great store other than the terrible customer service from kendra.
                by
                  • Recommended
                  Great store!
                  Great shopping experience. clean, well-lit store and friendly staff ready to help!
                  by
                  • DIY
                  • Recommended
                  Great Service .
                  Unlike other Hardware stores in this area, you dont have to wait long at all for help with what your looking for, and the people that work here actually know the Hardware business . VERY HELPFUL. Keep up the good work.
                  by
                  • DIY
                  • Recommended
                  great Cashier
                  The cashier we had really made the expierence better with his knowledge as well as his helpfulness
                  by
                  • DIY
                  • Recommended
                  Associates at your service
                  Impressive, knowledgable staff. Example, asked the lighting guy about outside flood light bulbs. He personally has tested and used the bulbs they sell. He directed me to what I needed. Another associate used his iPhone to look up a replacement battery for me, which worked beautifully. Highly recommend. They offered their help versus me trying to find someone to help. Much better customer service than their competitor.
                  by
                    • Recommended
                    Fast ,friendly customer service, product was ready and waiting to be picked up and help to load
                    This was my first visit to the Eugene Store, we regularly go the the Albany Store only 14 miles away but they were out of this product. Associates were very friendly and was in and out in good time with help to load. Clean store , Parking lot was not as nice as Albany store for larger rigs to park.
                    by
                    • Verified Purchase
                    • Recommended
                    Appliance Purchase
                    The associates were very friendly and helpful. I got a very fair deal.
                    by
                    • DIY
                    • Recommended
                    Friendly service
                    Always greeted at the entrance by an associate who offers assistance in finding any available service or merchandise. Often visit this store for all my hardware needs. Like the layout, wide variety of products and affordable prices. Check out is easy, either fast lane or regular check out. Register associates are helpful too with any questions you might have. Will continue to shop here!
                    by
                    • DIY
                    • Recommended
                    Helpful, cheerful and efficient store experience
                    I received the help I needed to find the items I was looking for. I was impressed with the courteous, helpful and knowledgeable clerks; as well as the variety of product.
                    by
                    • DIY
                    • Recommended
                    Great help while purchasing a refrigerator!!
                    I knew exactly what refrigerator I wanted from shopping at homedepot.com. Jay in appliances was awesome and efficient in helping me purchase my refrigerator. I had my 2 year old son with me and he was becoming super impatient. Jay was really quick in completing my order and helped entertain my son!! I can't wait to get my refrigerator in a couple of weeks!! Thanks Home Depot
                    by
                      • Recommended
                      Showing 1-30 of 417 reviews

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