#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(801)963-7000
Tool & Truck Rental(801)963-7026
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Location
4581 S 4000 W
West Valley City, UT 84120
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Customer Store Reviews

  • 4.6 out of 587 reviews
91%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (587)
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Showing 1-30 of 587 reviews
Good as usual
Every one was helpful, the store is set up in a logical way. I had no problem finding what I wanted.
by
  • DIY
  • Recommended
quick easy in easy out
we enjoy this location of the home depot because it is close as well as easy in easy out
by
  • Pro
  • Recommended
Awesome employees
Victoria in flooring was extremely helpful, she found Robert to help me with loading my purchase, he loaded the cart and pushed it through checkout, then out the door and loaded everything in my car. Teresa, the cashier, was very pleasant and courteous, This visit was very awesome because of these three employees.
by
  • DIY
Tooele is the greatest store period!!
They are the best Home Depot, friendly people, happy and love to help!!
by
  • DIY
  • Recommended
Could be better
Every time I go to this store, it is only because I cannot get or find the product that I need from Lowe's. I would like to go to Home Depot more often, but the problem with that is the fact that they are usually higher in price to the prices offered at Lowe's. Difficulty with their mobile application, and the lack of QR codes within the store make it less attractive for me to find out about new products or current products within the store. Face facts, we are in the Information Age, and that is exactly what do it yourselfers need, information about what is needed, or will be needed on a specific product, related items, etc. Until they can become more competitive with Lowe's as far as prices are concerned, and store associate availability/friendliness, I will continue to drive out of my way to go to Lowe's as opposed to The Home Depot. Store associates are difficult to find, and the often refer me to one or more other associates to "help" me because they are ignorant, or just don't care?
by
  • DIY
1 found this review helpful
miscelaneous
I go to home depot sometimes because I like to see if something new has arrived, I went because I needed rat poison, and I ended up getting more staff. Always you have an associate that offers you help!!
by
  • DIY
  • Recommended
Amazing associate T!!
We were helped by the store associate T. She was amazing! Very willing to help with all of our needs. She went above and beyond. We bought blinds and she was more then willing to help us find the right product as well and cut them blinds to perfect size. Home Depot needs more associates like T. Because of her kindness, helpfulness, awesome personality, and knowledge we will definitely be back again! Thanks again T!!
by
  • DIY
  • Recommended
Terrible experience
Waited in line to checkout at the one open checkstand, while 5 employees stood around chatting in the next lane. After I finally was at the front, the girl rang me up and then just stood there staring at me. Didn't bag my item or hand it to me or anything. She then sneezed on me and didn't even apologize. Terrible experience.
by
    THIS STORE IS MY GO TO STORE BECAUSE ITS CLOSE TO MY HOUSE. ALWAYS HAS BEEN MY NEIGHBORHOOD STORE!
    GREAT LOCATION TO VISIT WHEN NEEDED! LOCATION IS KEY WHEN ITS CLOSE BY SO IT SHOULD ALWAYS HAVE OUTDOOR FAUCET REPAIR KIT WHEN NEEDED. ESPECIALLY WHEN WINTER IS AROUND THE CORNER AND YOUR OUTDOOR FAUCET NEEDS TO BE FIXED RATHER THAN REPLACED!
    by
    • DIY
    • Recommended
    Good store
    Friendly and helpful associates, knowledgable and experienced.
    by
    • DIY
    • Recommended
    great store experience
    This is a very well laid out store. Easy to locate items. Associates we soooo helpful.
    by
      • Recommended
      All I had to do is make eye contact with one of the associates and it came to ask if I needed help it was fantastic
      Star was very clean everything was easy to find and I would recommend this place to a friend
      by
      • DIY
      • Recommended
      Kitchen sink
      Associate was vey helpful and walked me through the process in doing my project,was taking his time on explaining the options I had .
      by
        • Recommended
        Helpful asociate
        I was undecided about buying my next washer and I got the help from Jamie. She talked about personal experience with her washer but also she talked to me about different brands and features. She seamed so knowledgeable!!I really enjoyed the experience!!
        by
        • DIY
        • Recommended
        great store
        great store to shop, price ok and staff are friendly
        by
          • Recommended
          good store
          so far good store, not much more to say nice and friendlt
          by
            • Recommended
            Wow, the older guy showed me, the younger guy, how to use a kiosk and order "to store". Now that's nifty! :)
            I didn't know about the kiosks till the older gentleman showed me - now that's KOOL! :)
            by
              • Recommended
              great store
              great store to shop , staffs are helpful and nice.
              by
                • Recommended
                Great Help From An Associate
                I was having a difficult time selecting a hot water heater and the associate help me make a great choice, answered all my questions and lead me to the right product for my needs and helped me get some important hardware that I needed to complete the installation. If he had not asked all the right questions I would have had to make multiple trips back to complete the installation.
                by
                • DIY
                • Recommended
                not as freindly or helpfull as 6 months ago
                poor attitude of employees,in the past they were friendly and helpful, not anymore pretty much ignore me when i am at store
                by
                  • Recommended
                  Easy Shopping
                  Home Depot staff and merchandise always exceptional.
                  by
                  • DIY
                  • Recommended
                  They've got just what I need
                  Every time I visit this store they've got just what I need. All the associates are really helpful and kind. It certainly makes the experience significantly better.
                  by
                  • DIY
                  • Recommended
                  All I had to do is make eye contact with one of the associates and it came to ask if I needed help it was fantastic
                  Where you walk to end it wasn't very much time before someone asked us if we needed help me every aisle we walked out all we had to do was make eye contact and someone would come answer questions or help us with anything that we needed it was very clean and very organized would definitely recommend anyone to shop at this store
                  by
                  • DIY
                  • Recommended
                  Always find what I am looking for at Home Depot
                  I was looking for an obscure adhesive tape for a/c duct work and with the help of an HD associate we found a couple of options and zeroed in on the best one for my application. I love it when I don't have to go to multiple stores to find what I am looking for, Thanks for stocking such a wide variety of products to help me get my home projects done!
                  by
                  • DIY
                  • Recommended
                  wonderful services
                  I'm so impressed with the associate who help us and give us more information about the product that we need, his name was Edward and he help us and he is very friendly and very professional. THe place is very clean.
                  by
                  • Pro
                  • Recommended
                  GREAT
                  THE EMPLOYEES ARE USUALLY VERY HELPFUL WHEN I GO TO THIS STORE.
                  by
                  • Verified Purchase
                  • DIY
                  • Recommended
                  Great store and service!
                  I love going to this Home Depot store. Associates always come by to see if they can help, which does not happen often at other stores, including your competition! I know that management setting the example has to be a big part of that and thank them very much!!
                  by
                  • DIY
                  • Recommended
                  Great shopping experience
                  Product was easy to find and the associate Jim Smith was extremely helpful. He was also very helpful and informative about some other products I had questions about for possible future purchase.
                  by
                  • DIY
                  • Recommended
                  Wood filler in hte paint department, large tub
                  This store had the product. I came from another home depot, where not only did they not have the product, they did not know it came in the size I bought. This store was great.
                  by
                  • Pro
                  • Recommended
                  Excellent
                  Clean store excellent customer service. Would recommend this store to all my friends and family.
                  by
                    • Recommended
                    Showing 1-30 of 587 reviews

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