#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(262)306-4402
Tool & Truck Rental(262)306-4418
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
700 W Paradise Drive
West Bend, WI 53095
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Customer Store Reviews

  • 4.9 out of 478 reviews
96%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (478)
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Showing 1-30 of 478 reviews
West Bend Home Depot
Very friendly and helpful staff!! Will definitely shop here more frequently now that I am a new home owner.
by
  • Verified Purchase
  • Recommended
Excellent store and local
Excellent and local store, folks always helpful + I get a military 5 off
by
  • Verified Purchase
  • Pro
  • Recommended
Bought new appliance with confidence
After doing a lot of online research into buying a new range and microwave hood, I compared stores. Home Depot's pricing, delivery and installation were very competitive, even against high-volume appliance stores. Their staff was knowledgeable and friendly, and my new appliances will be installed with a minimum of hassle. I'll shop Home Depot the next time I need appliances.
by
  • Verified Purchase
  • DIY
  • Recommended
Paint Dept person & products were outstanding
Needed help in selecting the right products for a painting project and the HD guy in the paint dept. was extremely helpful.
by
  • Verified Purchase
  • DIY
  • Recommended
Great assistance by employees
Flooring department ladies outstanding employees. Their help is good in their department and can always find us someone to help in other departments.
by
  • Verified Purchase
  • Recommended
Great store with Great people
Used to our local Menard's store and finally tired of the poor products, people and attitudes. Went online and researched products for basement waterproofing project. Found all I needed but wished to see these products up front. Visit to West Bend was like my first candy store. Loaded with brand name products and inventory sufficient to satisfy requirements.
by
  • Verified Purchase
  • DIY
  • Recommended
Customer Service
Associate explained the sales and how to read the sale signs. Then let us browse the entire refrigerator section narrowing down our choices. Al then printed out information about our favorite and we decided to buy.
by
  • Verified Purchase
  • Recommended
Went in and found exactly what I was looking for.
Great store experience! Found the lighting I was looking for no problem and they had enough in stock for me to purchase that day. Very pleased with my Home Depot experience.
by
  • DIY
  • Recommended
Excellent Service at Home Depot West Bend
I've purchased six appliances for my new West Bend home in November and recently a refrigerator for a seasonal home. The service was excellent and I appreciated the knowledgeable appliance specialist answering all my questions and concerns. I highly recommend Home Depot for purchasing all appliances and service.
by
  • Pro
  • Recommended
Great service
Had an associate re-key two locks in a timely manner.......well done. Another associate helped me load a vanity and got me on line info I needed to order additional parts on line. Great service at check out in getting signed up for a Home Depot credit card and loading assistance. Everyone was very helpful in putting me in contact with the right folks in the right departments. Great shopping experience!
by
  • DIY
  • Recommended
very good people working at this store.
Every time I go to this store I have a great experience. Great products in the store.
by
    Excellent store experience, much better than Menards
    I received very prompt attention from the associate in the area and he was extremely helpful. I find the associates at this store much more easy to locate, am often greeted without having to ask for help. They are also much more knowledgeable and friendly and helpful than at that store across the street, (Menards)
    by
      • Recommended
      Quality
      The product quality has won my business over the competitors in the area. Great service, very well informed staff, and a good selection makes it my first choice in home improvement stores.
      by
        • Recommended
        Cabinet team is terrific
        The Cabinet sales group was excellent to work with. We especially appreciated their help in dealing with the poorly crafted cabinets received from KraftMaid. That company and rep were difficult to work with and took no ownership over flaws in cabinets. . I highly recommend working with Home Depot for your cabinet project, but use any other brand then KraftMaid when you select your cabinets.
        by
          • Recommended
          Love the West Bend store.
          Always love to shop at the West Bend Home Depot. Employees are great at customs met service, appear to love their jobs and enjoy working with each other
          by
          • Pro
          • Recommended
          Store is always easy to navigate and checkout from.
          Haven't had a bad experience yet. Easy to get help, and easy in and out.
          by
            • Recommended
            Wonderful Store
            always clean, friendly, awesome, alway somebody there to assist you when you need help
            by
              • Recommended
              Great
              Goodstore toshop in friendly people and very helpful
              by
                • Recommended
                customer service awsome. ...
                I've been to many different locations and yeah this is my home town.. But seriously the people are just great there.... Always happy always kind. THANK YOU
                by
                  • Recommended
                  has everything that I needed for my project.
                  products are easy to find and also products are available.
                  by
                    • Recommended
                    very helpful and friendly
                    the employees were friendly and helpful, thank you
                    by
                      • Recommended
                      Shopping
                      I don't go to Home Depot often but after my experience I will go in there when I need tools or any house materials.
                      by
                        • Recommended
                        Good place for tools
                        I like this store,every one was very helpful,I don't know why this survey is so complicated
                        by
                          • Recommended
                          Excellent Store - Excellent Business - Support of Community!
                          This store is awesome. Manager was readily available to discuss options of my purchase. She made the purchase easy. Home Depot is an asset to West Bend.
                          by
                            • Recommended
                            Excellent shopping
                            Top name brands at very reasonable prices, Have been coming to this store for about two years and have become a customer or life.
                            by
                            • DIY
                            • Recommended
                            Extremely satisfied with amount of time and effort given by the sales associates in the appliance department.
                            Austin and Al in appliances were so helpful, we went to compare prices and availability. We were happy with the prices, the helpfulness and the extra effort put into searching for what we needed we ended up purchasing all new appliances. Will definitely recommend using this store for appliance shopping to our friends and family.
                            by
                            • DIY
                            • Recommended
                            Nice
                            Nice to have an alternative to Menards. different options, etc. plumbing section lacking 1 1/4 parts. store layout takes some getting used to but its not bad once you get to know it. love the Milwaukee tools
                            by
                              • Recommended
                              Great Store experience
                              Katie in floor coverings could not have been more knowledgeable and fantastic to work with. Her personality was fun and made the whole experience. She stayed past her shift to complete my order. I hope she gets the praise she deserves for the job she does. I was in the store 3-4 times and spoke with her on the phone 2-3 times to go over all the details of ordering $3,000 in flooring. My wife and I had a great experience at Home Depot because of Katie. She deserves a raise :-) or at least recognition for the great job she does!
                              by
                                • Recommended
                                Great place to shop
                                Store is a good place to shop. Everyone was helpful and knowledgeable.
                                by
                                  • Recommended
                                  LOVE this store as it's staff is ALWAYS friendly, helpful and couteous. Great products and prices.
                                  The staff is amazing! For a woman who prefers shoe shopping, this is a great store for home repair and improvements.
                                  by
                                  • Pro
                                  • Recommended
                                  Showing 1-30 of 478 reviews

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