#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(818)227-2482
Tool & Truck Rental(818)227-2488
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
22855 Victory Blvd
West Hills, CA 91307
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Customer Store Reviews

  • 4.7 out of 484 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (484)
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Showing 1-30 of 484 reviews
Good people work at this store!......
Good people work at this store!......
by
  • Verified Purchase
  • Recommended
all good
all good
by
  • Verified Purchase
  • Recommended
Great customer service here. Especially I would like to commend two employees who go above and b...
Great customer service here. Especially I would like to commend two employees who go above and beyond to be of help to the customers: Richard (Ricky) and Fernando Contreras. Good job Home Depot in West Hills, California where you always find the products you need.
by
  • Verified Purchase
  • Recommended
I had such a wonderful experience at this store. Bob and Mario worked so well as a team and they...
I had such a wonderful experience at this store. Bob and Mario worked so well as a team and they helped me find everything I needed and were so patient and friendly. I will be be back soon!
by
  • Verified Purchase
  • Recommended
Efficient and helpful staff especially Manny and Fernando. The store is well stocked and clean. ...
Efficient and helpful staff especially Manny and Fernando. The store is well stocked and clean. Highly recommend this store and their knowledgeable and helpful staff.
by
  • Verified Purchase
  • Recommended
Did not have enough associates on the floor to help find times. Also, did not have enough registe...
Did not have enough associates on the floor to help find times. Also, did not have enough registers open.
by
  • Verified Purchase
  • Recommended
all good
all good
by
  • Verified Purchase
  • Recommended
Employees friendly and helpful. Employee knew exactly where product was. Checkout was unusually s...
Employees friendly and helpful. Employee knew exactly where product was. Checkout was unusually smooth and polite.
by
  • Verified Purchase
  • Recommended
Wonderful experience at this Home Depot in West Hills, CA. The store was clean and well-stocked....
Wonderful experience at this Home Depot in West Hills, CA. The store was clean and well-stocked. The needed products were easily found. I especially want to commend an employee by the name of Fernando Contreras. He is in the gardening section of this store. He is always helpful, friendly and goes above and beyond to help the customer. Great job Fernando!
by
  • Verified Purchase
  • Recommended
I really like this store. I usually buy everything online but I still go to this Home Depot a cou...
I really like this store. I usually buy everything online but I still go to this Home Depot a couple times a week. Really good service. It's always easy for me to find an employee to help.
by
  • Verified Purchase
  • Recommended
This was the best experience at any Home Depot store! The store was super neat and organized and...
This was the best experience at any Home Depot store! The store was super neat and organized and the employees were super helpful!
by
  • Verified Purchase
  • Recommended
If need any help in the garden department Chon is the man to see!!
If need any help in the garden department Chon is the man to see!!
by
  • Verified Purchase
  • Recommended
Must say, the neatest and the best Home Depot in California
Must say, the neatest and the best Home Depot in California
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Very clean, great selection over all. Maybe just have a few more floor lamps, and some selection ...
Very clean, great selection over all. Maybe just have a few more floor lamps, and some selection of small or wall mounted fans? Most of all though...i keep running into this employee David Castillo in lumber. He is the reason I keep coming to this store....great employee. He has saved me a lot of time and headaches. On the note of lumber. Your stores lumber and concrete are is one of the cleanest I've seen. KEEP IT UP!
by
  • Verified Purchase
  • Recommended
This location has good parking, generally is well stocked, and has friendly employees. Rita the m...
This location has good parking, generally is well stocked, and has friendly employees. Rita the manager is amazing.
by
  • Verified Purchase
  • Recommended
If your a woman like me and need extremely help in a painting and glazing furniture Phily is the ...
If your a woman like me and need extremely help in a painting and glazing furniture Phily is the customer service person you need she will help you decide color and what need and give you great tips and on of it she will do her job with pleasure and friendlyness that we need to get our project done!
by
  • Verified Purchase
  • Recommended
the quality of products and the store prices far exceeds your competitors in the area
the quality of products and the store prices far exceeds your competitors in the area
by
  • Verified Purchase
  • Recommended
I left my wallet at the cash/out register, and didn't realize it till later in evening when I wen...
I left my wallet at the cash/out register, and didn't realize it till later in evening when I went to use my Credit Card, and call store and they had it and put it in the Safe in Back Office......and everything was still intact, nothing missing.....honest people work there.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Excellent customer service
Great job Fernando from gardening. You are the best!
by
    1 found this review helpful
    great experience made shopping for home decor very easy
    great experience made shopping for home decor very easy
    by
    • Verified Purchase
    • Recommended
    home depot awesome as always
    home depot awesome as always
    by
    • Verified Purchase
    • Recommended
    good coustmer service
    good coustmer service
    by
    • Verified Purchase
    • Recommended
    The store is very clean and majority of the items are in stock which is great! One associate in p...
    The store is very clean and majority of the items are in stock which is great! One associate in particular has made my experience awesome, her name is Carmen. She is a cashier! She is a great attribute to the company!
    by
    • Verified Purchase
    • Recommended
    1 found this review helpful
    The staff and crew in Flooring are amazing, especially Nigel. I have never had someone so dedicat...
    The staff and crew in Flooring are amazing, especially Nigel. I have never had someone so dedicated to assisting and insuring I was satisfied in any business I have been a customer at, he and the flooring crew I dealt with (including Bob and Maria..sorry I know there were more) are amazing. That and the fact the end pricing of my flooring, installed, beat every bid I received by well over a thousand dollars for comparable product.
    by
    • Verified Purchase
    • Recommended
    RUDE FRONT END MANAGERS!
    RUDE FRONT END MANAGERS!
    by
    • Verified Purchase
    Compliment
    Justin was a big help in hardware and he also helped me with three way bulbs in the lighting area. Nice young man.
    by
      Excellent management team. Jose Munoz, assistant manager, was super helpful, respectful, and prof...
      Excellent management team. Jose Munoz, assistant manager, was super helpful, respectful, and professional. You know, it makes a difference when the management team is professional and helpful. All the employees are happy and do their job well. Morale is very important for people's good performance. When employees are treated well and appreciated, they try their best to do a good job. When customers are #1 and acknowledged like very important people, they keep coming back. Kudos to the Home Depot in West Hills!
      by
      • Verified Purchase
      • Recommended
      Really nice staff and super helpful
      Really nice staff and super helpful
      by
      • Verified Purchase
      • Recommended
      Home Depot is a great store, staff is always well trained, happy, friendly, knowledgeable!!! Its...
      Home Depot is a great store, staff is always well trained, happy, friendly, knowledgeable!!! Its my favorite store LOL
      by
      • Verified Purchase
      • Recommended
      Great service, sometimes not many people to help though, but all very knowledgeable..
      Great service, sometimes not many people to help though, but all very knowledgeable..
      by
      • Verified Purchase
      • Recommended
      Showing 1-30 of 484 reviews

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