#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(972)941-0802
Tool & Truck Rental(972)941-0808
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
951 Westgate Way
Wylie, TX 75098
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Customer Store Reviews

  • 4.7 out of 559 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (559)
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Showing 1-30 of 559 reviews
Best store around
Given the history of how damaged Wylie was, this is still one of my favorite stores to visit. All of the associates are very knowledgeable and eager to help. Our Cashier Molly was very sweet and made sure we had all the things we needed
by
    • Recommended
    Great store
    Great store with great help. I shop it 2 or 3 times a week and it's the same every time.
    by
      • Recommended
      I don't know you guys really care about the feedback or you may be do so i will confirm that fro...
      I don't know you guys really care about the feedback or you may be do so i will confirm that from your home depot employees. best home-depot in entire region with best competent pro's as following names Tony Dawn Scott Dave Mali
      by
      • Verified Purchase
      • Recommended
      great people ,great store.....The guy in the paint apartment always smiling and goes the extra mi...
      great people ,great store.....The guy in the paint apartment always smiling and goes the extra mile to make sure you get what you whant
      by
      • Verified Purchase
      • Recommended
      Employees are always friendly and helpful.
      Employees are always friendly and helpful.
      by
      • Verified Purchase
      • Recommended
      I like this place. Due to the railroad, it is smaller than a normal store, but that does not defe...
      I like this place. Due to the railroad, it is smaller than a normal store, but that does not defer any other customers.
      by
      • Verified Purchase
      • Recommended
      Great store. Outstanding customer service
      Great store. Outstanding customer service
      by
      • Verified Purchase
      • Recommended
      Need to move the extra roofing supplies to a location at the other end of the building where peop...
      Need to move the extra roofing supplies to a location at the other end of the building where people do not park and you would be able to load out at the normal load out. Kudos to the forward thinking on ordering the extra material, but no good on the location in the parking lot.
      by
      • Verified Purchase
      • Recommended
      more help
      Wasn't enough help at the time I was there around 7:30 only one lady there. She was nice and friendly so it wasn't so bad..
      by
      • Verified Purchase
      • Recommended
      Great store experience when you have employees willling to help you with a smile
      Employees were willing to render their assistance even when they were doing another assigned task. It made me as if i was the only one they cared about and I really "Liked" hat.
      by
      • Verified Purchase
      • DIY
      • Recommended
      This store has all need
      Been going here since i moved to Sachse. I have always been able to get what i needed with very few exceptions. No matter what you need, they've got it (except for groceries, but they are next door..
      by
      • Verified Purchase
      • Recommended
      GREAT EXPERIENCE
      Store is clean and well setup. Employees are helpful.
      by
      • Verified Purchase
      • DIY
      • Recommended
      Store Service
      On my first visit Stefani put me in touch with the right store employee to help me get the items I needed. Then on the second visit I needed further assistance and found out I would not be needing the item I purchased on the first visit. Stefani allowed me to return the item without hassle by retrieving only the SKU number from home over the phone where I left the receipt. I then was advised by store employees which items I needed to successfully connect my gas dryer at the location where we just recently moved in. Everyone was so helpful and pleasant.
      by
      • Verified Purchase
      • DIY
      • Recommended
      Look for Bob!
      If you need help with a project, look for Bob! He's helped me on several of my small projects around the house.
      by
      • Verified Purchase
      • DIY
      • Recommended
      unbelievable employees
      we came in for just a bug zapper and had multiple employees help us and were kind and speedy. They ALL went above and beyond
      by
      • Verified Purchase
      • DIY
      • Recommended
      Updating and refreshing product line
      update merchandise expecially in the lighting and tile department,I rate those 2 departments with a 2. with the exception of steven in the paint department who I rate a 10 because he is very knowledgeable and skill and always put the customer FIRST!, I RATE THE CUSTOMER SERVICE AS A WHOLE A 4
      by
        • Recommended
        Excellent Customer service!
        Excellent customer service and friendly employees that go beyond and above to help you
        by
        • Verified Purchase
        • Recommended
        Home owner
        I bought small items but I also did research on future projects. Three different department employees were very helpful and resourceful. Left feeling knowledgeable
        by
          • Recommended
          Great Customer Service
          Had a very positive experience with their service department. Went in for warranty issue with my water heater. Lizabeth spent almost 2 hours helping me. She was patient and friendly. I purchased a new Rheem water heater. It costs me only half of retail price with the store credit from my old heater. Also the gentlemen in the plumbing department was very helpful and knowledgeable about water heaters. He made it easy for me to choose a water heater. Great experience! Great job!
          by
            • Recommended
            Great Contractor Service People
            The employees over in Contractor Services are amazing. They took the time and explained to me some free benefits from Home Depot I didn't even know existed for me - and, took the time to sign me up. Luckily, it was 7am --- I bothered no other contractor.
            by
            • Verified Purchase
            • Pro
            • Recommended
            Wylie Store
            Found everything I needed and if I had a question a friendly face was willing to help.
            by
            • Verified Purchase
            • Pro
            • Recommended
            Stinking experience
            Product I bought was sold after I paid for it. Poor communication. Cancelled 2 ordrs
            by
            • Verified Purchase
            Best price on drywall and insulation.
            Helpful sales people, products are available. Help getting drywall to truck.
            by
            • Verified Purchase
            • Recommended
            Great store! If you ask someone in the front where the product is in the store, they'll look it up in seconds. No problems!
            Everyone is helpful and friendly. Store is clean and neat.
            by
            • Verified Purchase
            • Recommended
            Amazing Custmer Service!!!
            My husband and I are newlyweds and came to our local Home Depot to purchase patio furniture. I have NEVER had the outstanding customer service that we received this evening. The staff was so friendly, and I must gives the the highest praise to the manager. He was amazing!!! He personally helped my husband load our SUV. Cannot say enough good things about this store.
            by
            • Verified Purchase
            • Pro
            • Recommended
            Awesome paint department
            I had to buy paint to fix my house after the storm and this group of employees in the paint department was awesome! I could not be more happy with the service and support they provided. They should get some AC in there or I may not go back till winter.
            by
            • Verified Purchase
            • Recommended
            Flooring department
            Department is extremely under trained. No idea how to resolve basic issues. Poor communication between Home Depot, measuring services and installation services. Will not come back for future flooring projects.
            by
              Good team
              They're wonderful people. I'll do business with them over and over again.
              by
                • Recommended
                Love my local HD!
                Store is well stocked and has helpful staff. The isles remain neat and clear.
                by
                • Verified Purchase
                • DIY
                • Recommended
                3rd Visit to Paint Center
                This is my 3rd visit within a couple of weeks to this store. Very unfriendly personnel in the paint center. I will not purchase any more paint if this particular employee is there. I could see everyone around me was of the same opinion. I hope they work with her and get this turned around. Otherwise I will make the trip to their competitor.
                by
                • Verified Purchase
                • Pro
                1 found this review helpful
                Showing 1-30 of 559 reviews

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