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Filter Reviews By:Rating, Profile, Gender, Age (392)
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Showing 1-30 of 392 reviews
Jan 12, 2016
Terrible overall experience.
Terrible overall experience. Glad the issue that I had with the store is finally over. Will never shop at this location again.
by
Jan 12, 2016
leo1
Great store! Exceeded my expectations. Suggest you to check out the store and I'm sure you will find what you need.
by
Recommended
Jan 11, 2016
Great store!
Clean store with friendly associates. The place to go for all your home improvement needs!
by
Pro
Recommended
Jan 10, 2016
Getting it done
I was happy with the product i bought but finding an associate to help was a problem.
by
DIY
Recommended
Jan 9, 2016
Excellent service
Clean, helpful... Lots of options. Here all the time and will definitely be back
by
Recommended
Jan 7, 2016
Great Experience
The store was clean and everyone was extremely friendly. The sales associate that helped myself and my husband, was very helpful, friendly, and knowledgeable about what we were looking for and where to find in it in the store.
by
Verified Purchase
DIY
Recommended
Jan 6, 2016
Great Service
Came for simple water bottle exchange and was greeted by Sales Associate who helped me immediately.
by
Verified Purchase
DIY
Recommended
Jan 4, 2016
Grest Store with Helpful Employees
The store was clean, well organized and easy to navigate
They have a good inventory that allows you to have more
than one choice for most items we've come in for.
We always add this store to the shopping list for home
improvements
by
DIY
Recommended
Jan 4, 2016
Time well spent
When my wife and I visited this store it was mainly to just check out what the store with no specific idea as to anything we needed. Soon after we entered the store associate had offered us directions as to where a particular item would be located. On the way to the isle we passed by the kitchen area and started to peruse the kitchen sinks on display. A store associate by the name of Ryan was very helpful with any queries we had regarding the different options available as to material, quality and installation measurements. This helped tremendously giving us the information we needed to step up the date of what had been only a back burner project. We would highly recommend the store for great service and competitive prices.
by
DIY
Recommended
1 found this review helpful
Jan 1, 2016
Associates are very helpful and attentive!
I was very happy with the service I received from associate Dianne D.
by
DIY
Recommended
Dec 22, 2015
Truly a very helpful staff at this store!
I need three different things on my visit to this store. Staff was very accurate, to help me find each item.
Of the three home depots I go passed during a week, I like the friendliness of Yorkville store. Plus they talk with you like they really care about us customers. I have even over heard comments with a staff member talking with another customer; and this to was very real: not short answers like staff member is in a rush. This is why I shop at Yorkville Home Depot!
by
Verified Purchase
Recommended
Dec 20, 2015
Excellent
Customer cervice was great. I found my product very easy
by
Recommended
Dec 9, 2015
Clean, organized and well stocked.
The store was well organized, and the staff were very friendly and accessible.
by
DIY
Recommended
Dec 7, 2015
Great military discount
Only home improvement store for military discounts! I also love the selection of products and the store employees, always helpful and pleasant to deal with, thank you!
by
DIY
Recommended
Dec 5, 2015
Store Employees
The young associates need to b more approachable and knowledgeable...
by
Recommended
Dec 4, 2015
Great Customer Service
Excellent customer service. Anthony at the Yorkville Store always goes far above and beyond the normal employee. He is always cheerful and willing to help. Using the panel saw he always provides super accuracy. When ever I need help, I always check to see if Anthony is working because he is always my my first choice.
by
DIY
Recommended
Nov 22, 2015
Great customer service!!!
My husband and I went to Home Depot to purchase a snowblower. We were greeted by a lady named Marisa. She was wonderful! She new about all the different brands of snowblower and gave us insight on what we did not know prior to arriving at the store. I couldn't have asked for a better person to help us, she is what will bring us back for further purchases at The Home Depot!
by
Recommended
Nov 18, 2015
Terrible Experience...and it is not over yet!
Department manager of flooring is completely inept. Initial quote was dramatically different from the final quote that was agreed upon. Scheduling a delivery of the flooring with the flooring department over the phone was laughable. They could not guarantee an AM or PM delivery of the material. Unless there is another time between AM and PM, essentially what I was told is that my wife should wake up at 7 AM, wait by the phone and hope they call sooner rather than later. Once all materials were delivered and installed, the contractor realized that they did not order enough materials to finish the job. I now have to wait for the Home Depot to special order the materials and wait for the contractor to install the final materials. Unacceptable.
by
Nov 17, 2015
Very pleased with the service. Everyone was helpful and I was able to buy exactly what I wanted at a extremely reasonable price.
The associates were helpful all the way from discussing and recommending the best product to helping me load a very heavy purchase into my truck.
by
Pro
Recommended
Nov 14, 2015
cashiers are so nice!
Would definitely keep shopping here! Everyone was so nice and helpful here!
by
Recommended
Nov 11, 2015
Good Store Experience
The products where very well priced and the associate was so helpful!
by
Pro
Recommended
Nov 10, 2015
igniter
I received help at the paint desk for the item I needed. The clerk found the item very quickly and my shopping experience was great. Thank you
by
DIY
Recommended
Nov 5, 2015
Great store
Always find what I'm looking for and the people working there are always friendly and helpful!
by
Recommended
Nov 2, 2015
Great store expoerience
All staff was very helpful and polite
Very clean and organized store
Had everything I needed to complete my project
by
DIY
Recommended
Oct 28, 2015
Helpful and Fast
Don't always have the items I need in stock but the store is always clean and the associates here are great.
by
Pro
Recommended
Oct 26, 2015
I always get great service from this store!
Cashier and flooring guy were very friendly and helpful.
by
DIY
Recommended
Oct 18, 2015
Experience great.
Very clean store, my favorite to shop at always helpful.
by
Pro
Recommended
Oct 17, 2015
Helpful & Friendly
Everyone I came in contact with was extremely helpful and friendly. Made my day!!!!!
by
DIY
Oct 16, 2015
Great Store
Cashiers very helpful. I had trouble scanning at the self checkout and they were right there to assist me.
by
DIY
Recommended
Oct 16, 2015
Candace, Christopher, Paul, Flo, Elaina, we're so happy and eager to help
I have learned if you need help just ask. This store is great about that. All the people above, did a great job helping me with different things. At another HD, I wasn't happy with a couple managers. What's the difference between the other store and this store? Yorkville store seems like the employees are really eager to help you.