Conway #1407

I have been searching high and low for a range hood grease filter and lamp cover without success. I do not want to buy a whole range hood just because this part is old, grungy, and has an ugly burn mark from the light bulb burning into the lens cover. After endless time searching the web and finding that the part I'm looking for is obsolete, I marched to Home Depot in Conway to see if I could find a piece of light-filtering plastic that I could replace my grungy one with . Allen from Flooring and James from plumbing led me around the store to seek out various options, but we could not find a piece flexible enough, thin enough....anything enough to work. I told them thanks for their help and continued looking at some other things on my list. A few minutes later James showed up and told us to come by flooring before we were to leave the store, that he and Allen had found some possible options from various sites online and might just have one that would work. When we went to that department and looked at options from various websites, we found lens covers but none that were large enough for what we needed. I told them thanks, and that I could search more when I got home.....but they persisted until a solution looked impossible. I thanked them and went on looking at other things. As we were about to leave, they both approached me and my husband and said they had found a thin "scrap" piece of flexible plastic about 5" x 34". They had marked "free" on it so we wouldn't get arrested on the way out the door, and told us it was our lucky day. There have been times I have been frustrated by sales people who didn't seem to genuinely care about the customers. Home Depot has been no exception. Today these guys went above and beyond, spending so much time, investigating so many different options in the hopes of helping me find a little 5" x 17 inch piece of plastic. They even found this scrap piece that was exactly twice the size I needed so I could have a "spare". Not many people would bend over backwards like these guys, and I would hope (especially with the absence of work ethic in this world today), that you would recognize them before their managers and their peers for their outstanding job performance. Tonight, Mike was very, helpful, too! Home Depot my new favorite store

Kenneth and Teresa should be getting rave reviews. They both go above and beyond for their customers. Thanks to Teresa I have my washer/dryer in my new laundry room and thanks to Kenneth we are renovating, without having to wait long, our bathroom

I had a great experience picking up online order,and associate in plumbing helped me find accessories for the diy install.Cashier at will call pickup was cheerful and got me someone to load my items

They always have the stock I’m looking wat a good price

If one wants FirstClass in-store assistance, ask for Myron. He is knowledgeable and eager to help.

Sayee is awesome! Her overall engagement with me for the whole 1 min was great.

I'm there often and it's always a good experience

I was in need for a refrigerator and after searching made the hour drive to conway and was so happy I did met Mariah Dover In appliances and she was the best I’ll be back for our next purchase on home items Thank you

I bought a Rheem water heater 10 years ago from the Home Depot in NLR AR store. Yesterday on New Year day I woke to water heater major failure. Called Rheem today and received a warranty case number. Went to the Conway store and Andre did above and beyond customer service and got me happily on my way.

I had a great experience in this particular store. Every single employee greeted me with a smile and asked if I needed help. Directed me where I needed to go and Clerk was friendly and relatable. Great experience. Wish all stores had such friendly and helpful staff