#1 Home Improvement Retailer

S Roanoke #4628

Store Details

Contact Us
Pro Service Desk(540)772-8802
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
4176 Franklin Road
Roanoke, VA 24014
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Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

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Store Features

  • Buy Online Deliver from Store

  • Buy Online Pick Up in Store

  • Key Cutting

  • Kitchen Showroom

  • Propane Exchange

  • Free WiFi

Recycling at Home Depot

Did you know?

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Our store diverts waste from landfills by accepting CFLs, lead acid batteries, rechargeable batteries, and plastic plant pots for recycling.

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Home Depot stores sent approximately 5.3 million pounds of shredded paper for recycling in 2022. This has helped the planet by preserving over 63,500 trees, keeping over 16,000 trash bags of solid waste out of landfills, saving over 50 million gallons of water, and conserving 7.8 million kilowatt hours of electricity.

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Since 2010, we have decreased electricity consumption by over 52% in our U.S. stores.

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The Home Depot's core values are based on doing the right thing for our customers and associates. This commitment extends beyond our stores to the environment, as well as our local communities. We are your partners in environmental sustainability. Learn more about our eco actions.

Store Details

Welcome to the S Roanoke Home Depot. We hope you'll come by and meet our helpful team today.

No matter how complex your project may be, we're here to help you finish it. From custom kitchen cabinets to cleaning supplies our associates will get you in and out. Be sure to download our Home Depot product locator app in the app store to learn exactly where to find the product you are looking for in our store.

At Home Depot, getting involved in our local community is important to us. We support local veterans and schools through our Team Depot projects. We are also committed to helping our customers get the job done right, with workshops to give you the skills you need to complete your home improvement project.

You can find us east of the intersection of US-220 and VA-419, by the PetSmart and the Kohl's, near Sunrise Park. Stop by today.

Your S Roanoke Store Team

What's part of The Home Depot Spring Black Friday Sale?

Enjoy some of the best savings of the season with our Spring Black Friday sale. Fresh patio furniture makes it easy to kick back in the spring air, and new tools help take care of that DIY list. It's also a great time for outdoor lawn and garden work, as well as setting up new storage, appliances, and cleaning indoors. Remember to replace your outdoor power equipment and grill as well. Get it all done when you save during our spring sale, running only from April 4th through April 28th. Don't miss out on these savings.

Is The Home Depot having a Mother's Day sale?

We're having a Mother's Day Sale from May 2nd through May 12th, so you can find Mother's Day gifts ranging from tools to patio furniture early this year. Find great gardening gifts and home decor, or surprise her by replacing her outdated small appliances, like toasters and blenders, with energy-efficient small kitchen appliances. Check out deals on smart home accessories, too. If you're unsure of what to get, a gift card always works. Shop online on our mobile app or drop by in person to see Mother's Day deals at the store.

Are Kids Workshops offered at the S Roanoke Home Depot?

Yes, the S Roanoke store does offer in-person Kids Workshops. These in-store events are free and take place every first Saturday of the month between 9am–noon. Registration for kids workshops is now available online and secures your spot at the event. We have a new kit pack every month to keep your little doer engaged. Included in the kits are all necessary craft materials, as well as instructions, stickers, an apron pin, a certificate of achievement, and a Discovery Education extension activity. Any required tools, such as paint, are provided at the workshop. Kits may be ordered online at our Kids Projects Activities page or picked up in-store if you prefer to participate in the workshop from home. Call us or visit our customer service counter to order your kit.

How do I check the balance of my Home Depot gift card?

Gift cards to The Home Depot are an excellent present for housewarming parties, birthdays, and the holidays. DIYers know they're fun to give and to receive. Purchase them online at homedepot.com or in our brick-and-mortar stores. If you're a recipient, you can check your gift card balance online or visit the S Roanoke Home Depot and ask a cashier to check the balance for you. Our gift cards can be redeemed in-store or used to make purchases online with no additional fees.

Does The Home Depot S Roanoke offer Curbside Pickup?

Yes, you can pick up Curbside Orders from 9 a.m. to 6 p.m. with The Home Depot App.

Select "Curbside with The Home Depot App" at checkout when shopping eligible Store Pickup items. We will let you know via text message or email when your order is ready at the store. Bring a valid, government-issued photo ID with you.

Picking up your Curbside Order:
1. Download The Home Depot App.
2. Before you get to the store, use the link in your "Ready for Pickup" email or text message to tell us you're on the way via the app.
3. After you arrive, park in a designated Curbside Pickup space. It's typically located near the front of the store.
4. Check in through the app to tell us you're here.
5. Wait for us to bring out your order and load it into your vehicle.

Learn more about Curbside Pickup.

Nearby Stores

3217 Hershberger Rd Nw

Roanoke, VA 24017

5.60 mi

Pro Service Desk

(540)265-9000

Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 8:00pm

200 Conston Ave

Christiansburg, VA 24073

25.62 mi

Pro Service Desk

(540)394-4404

Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 8:00pm

7902 Graves Mill Road

Lynchburg, VA 24502

42.22 mi

Pro Service Desk

(434)832-1262

Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 8:00pm

Customer Store Reviews

  • 4.7 out of 554 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (554)
Star Rating
Home Improvement Profile
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Showing 1-10 of 554 reviews
Room for Improvement Amidst Challenges
During a recent visit, my experience was a mixed bag, which prompts me to share both my concerns and the potential I see for this establishment. As a customer, particularly one navigating the shopping experience with a two-year-old and newborn, I look for support and understanding from the store staff. The Concerns: Unfortunately, the managerial staff seemed unprepared to provide the assistance we needed. Despite several attempts to engage for help with a product issue, the responses felt dismissive. This not only made our shopping experience stressful but also resulted in additional expenses and a damaged product, compounding our disappointment. The lack of empathy and unwillingness to assist or navigate us through the resolution process was disheartening, especially given the challenge of shopping with a young child. The Silver Lining: Despite these challenges, I believe there’s room for improvement. The store itself offers a variety of products that cater to a wide range of needs, and it’s clear that with the right customer service approach, shopping here could be a delight. The environment is welcoming, and the product selection is commendable. Constructive Feedback: I urge the managerial staff to consider training focused on customer service excellence and empathy, especially for families shopping with young children. A more hands-on and compassionate approach to customer concerns can transform a stressful situation into a positive, loyal customer relationship. Implementing a clear process for addressing product issues and customer dissatisfaction could greatly improve the overall customer experience.
by
    Dog was running around with bo leash scared my kids so bad
    If you have small children then please do not take it to homedepot they had big dog walking around with no leash and all the employees did not do anything about it they was too busy rubbing the dog then helping you with anything . I was trying to take a picture of the dog but he was running away . Also they aisle always closed like this everytime you go to homedepot and people calls the manager on the pager and they never answer the pager or come talks to u
    by
      Friendly and helpful staff
      So much nicer to go to a business where the staff actually work and keep the place clean at the same time very pleased with Home Depot.
      by
        • Recommended
        Friendly staff
        I went looking for houseplants, the selection was better than at competitive stores. Ann greeted me upon arrival in the garden center and was very friendly when checking out.
        by
          • Recommended
          Exemplary customer service!
          A very professional employee helped me find exactly what I was looking for.
          by
            • Recommended
            good customer service thanks Javier
            Javier has great customer service skills, he helped us pick out the perfect lawn mower for our yard. Very helpful and knowledgeable.
            by
              • Recommended
              Great appliance purchasing experience
              I came in for a fridge and got such a good deal, that i decided to purchase a microwave too.
              by
                • Recommended
                Great Customer Service!
                On March 12, 2024 I went to Home Depot located at 4176 Franklin Road Roanoke, VA around 11:40 am. I picked up 6x6 posts for a deck. The store associates Eric, Diana, and Keith actually had all my materials stacked up and ready to go for me before I even got to the store. All I had to do was walk in and pay for it. I really appreciate the outstanding customer service from the store associates. Job well done. We will definitely be returning customers. Thank you, Garry
                by
                  • Recommended
                  Friendly and helpful people :)
                  A Great place to shop! Friendly and helpful people :)
                  by
                    • Recommended
                    Appliance associate
                    Was there on Black Friday and Alan Gleiner in appliances was great to work with. It seemed everyone wanted to work with him. Super patient guy and knowledgeable. Appliance displays could have been better in selection. But associate made experience much better.
                    by
                      • Recommended
                      Showing 1-10 of 554 reviews