#1 Home Improvement Retailer

S Roanoke #4628

Store Details

Contact Us
Pro Service Desk(540)772-8802
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
4176 Franklin Road
Roanoke, VA 24014
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Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Trending in Your Neighborhood

Store Features

  • Buy Online Deliver from Store

  • Buy Online Pick Up in Store

  • Key Cutting

  • Kitchen Showroom

  • Propane Exchange

  • Free WiFi

Recycling at The Home Depot

Did you know?

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Our store diverts waste from landfills by accepting CFLs, lead acid batteries, rechargeable batteries, and plastic plant pots for recycling.

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This store recycles all shrink wrap, contributing to the 780 million pounds that The Home Depot has sold to Trex in the past. This is used for composite decking materials, bringing us one step closer to a circular economy.

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LED lights in your local store saved on energy consumption by 98 million kilowatt hours. Many stores also participate in renewable energy initiatives like wind and solar.

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The Home Depot's core values are based on doing the right thing for our associates and customers, and this commitment extends beyond our stores to the environment and our communities. We are your partners in environmental sustainability. Read more about our commitment to economic responsibility.

Store Details

Welcome to the S Roanoke Home Depot. It is a great day to get started on a new home improvement project.

No matter your project's complexity, we're here to help you finish it. From welding tanks to patio doors, you'll find it on our shelves. Let our team get you in and out with the supplies you came for. Download our Home Depot product locator app to find items in the exact aisle and bay and make your shopping experience more efficient.

At The Home Depot, we value community involvement. We support local veterans and schools through our Team Depot projects.

You can find us east of the intersection of US-220 and VA-419, by the PetSmart and the Kohl's, near Sunrise Park. Stop by and see us today. Don't forget to browse our local ad before you arrive to know which items are on promotion.

Your S Roanoke Store Team

Do water sprinklers make watering easier?

When you set up a sprinkler, you can place it to hydrate your lawn and garden at the best angles. Sprinkler timers or smart sprinklers make it easy to schedule watering near sunrise and sunset. We've got all the irrigation pipes and parts you need to repair or build your system.

What's the project for the free Kids Workshop in August?

Don't miss our Kids Workshop on August 3rd, 2024, from 9 a.m. to noon or while supplies last for this month's project. It's your time to create a kid-sized whiteboard for reusable artistry! Your little one can put together a colorful stand then add the board. The best part is drawing on it, so leave some time to draw and share your art with everyone!

How do I check my Home Depot gift card balance?

Home Depot gift cards are an excellent choice during the holiday season or for any occasion. DIYers know these gift cards are fun to receive and to give. They can be purchased online at homedepot.com or in our stores. If you receive a gift card, you can check your gift card balance online or visit your local Home Depot store and ask a cashier to check the balance for you. Use our gift cards to shop online or redeem them in-store. There are no additional fees to worry about.

Does The Home Depot S Roanoke offer Curbside Pickup?

Yes, you can pick up Curbside Orders from 9 a.m. to 6 p.m. with The Home Depot App.

Select "Curbside with The Home Depot App" at checkout when you shop eligible Store Pickup items. We'll let you know via text message or email when your order is ready at the store. Bring your valid, government-issued photo ID with you.

To pick up your Curbside Order:
1. Download The Home Depot App.
2. Before you get to the store, use the link in your "Ready for Pickup" email or text message to tell us in the app that you're on the way.
3. After you get to the store, park in a designated Curbside Pickup space. It's usually located near the front of the store.
4. Check in through the app to tell us you've arrived.
5. Wait for us to bring out your order and load it into your vehicle.

Read more about Curbside Pickup.

Nearby Stores

Find Another Store

3217 Hershberger Rd Nw

Roanoke, VA 24017

5.60 mi

Pro Service Desk

(540)265-9000

Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 8:00pm

200 Conston Ave

Christiansburg, VA 24073

25.62 mi

Pro Service Desk

(540)394-4404

Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 8:00pm

7902 Graves Mill Road

Lynchburg, VA 24502

42.22 mi

Pro Service Desk

(434)832-1262

Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 8:00pm

Customer Store Reviews

  • 4.7 out of 571 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (571)
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Showing 1-10 of 571 reviews
Room for Improvement Amidst Challenges
During a recent visit, my experience was a mixed bag, which prompts me to share both my concerns and the potential I see for this establishment. As a customer, particularly one navigating the shopping experience with a two-year-old and newborn, I look for support and understanding from the store staff. The Concerns: Unfortunately, the managerial staff seemed unprepared to provide the assistance we needed. Despite several attempts to engage for help with a product issue, the responses felt dismissive. This not only made our shopping experience stressful but also resulted in additional expenses and a damaged product, compounding our disappointment. The lack of empathy and unwillingness to assist or navigate us through the resolution process was disheartening, especially given the challenge of shopping with a young child. The Silver Lining: Despite these challenges, I believe there’s room for improvement. The store itself offers a variety of products that cater to a wide range of needs, and it’s clear that with the right customer service approach, shopping here could be a delight. The environment is welcoming, and the product selection is commendable. Constructive Feedback: I urge the managerial staff to consider training focused on customer service excellence and empathy, especially for families shopping with young children. A more hands-on and compassionate approach to customer concerns can transform a stressful situation into a positive, loyal customer relationship. Implementing a clear process for addressing product issues and customer dissatisfaction could greatly improve the overall customer experience.
by
    Dog was running around with bo leash scared my kids so bad
    If you have small children then please do not take it to homedepot they had big dog walking around with no leash and all the employees did not do anything about it they was too busy rubbing the dog then helping you with anything . I was trying to take a picture of the dog but he was running away . Also they aisle always closed like this everytime you go to homedepot and people calls the manager on the pager and they never answer the pager or come talks to u
    by
      They carry the best products and have the most knowledgeable employees!
      This store consistently has the best selection and best quality products available! Their employees are always available to assist locating products and provide valuable information about these products!
      by
        • Recommended
        Gone Downhill
        There was a time, not so long ago, when I sang The Home Depot's praises. I refused to shop at the big box store across the road on 220 for multiple reasons. Recently, however, The Home Depot has really been letting me down in numerous ways. I have a PRO-X account and have had multiple problems in the past few months with absolutely no resolution. It really doesn't seem like anyone I speak to in the company cares about any of my issues, no matter how many thousands of dollars I spend with them. It's also becoming more prevalent that items I need or am looking for are not in stock. No tool rental?? WHY, Roanoke?? Prior to moving to Roanoke two years ago, I lived in a very small town in Kansas, and that store had a very large volume of tools available to rent. I hope I can find another local option to start doing business with, because I am just about done with Home Depot.
        by
          Friendly staff
          Have exactly what I needed
          by
            • Recommended
            The most helpful staff I’ve seen in a few years.
            My husband and I are subcontractors and we have seen a decline in customer service since 2020. But today the staff were very helpful and knowledgeable. Ridge was honest about learning the plumbing department. But he went above and beyond in finding answers and providing service. Austin was kind and helpful at loading our truck with Ridge. Even James at checkout was very helpful and polite. It never fails I find one thing that doesn’t have a bar code and he handed it quickly. I’m very happy with the service today.
            by
              • Recommended
              Greatest Garden Shop
              ANN was so helpful in garden area and friendly. Lots of choices for flowers.
              by
                • Recommended
                Home Depot at Hunting Hills is a great store to shop!
                The workers are very friendly and go out of their way to make sure you have the correct products!
                by
                  • Recommended
                  Excellent service!
                  Had to make an exchange. Keona handled the matter quickly and efficiently and with a smile.
                  by
                    • Recommended
                    Great Store
                    The customer service in this store was fantastic. They were very helpful. They helped me find what I needed and the check out time was very quick.
                    by
                      • Recommended
                      Showing 1-10 of 571 reviews