Q:When you answer, "Hello dear customer, Thanks for your interest in our product. Please contact us at help@akdyusa.com for this inquiry. Thank you.", does this mean you don't want to share because the actual answer would prevent people from purchasing?
by|Jan 21, 2024
1 Answer
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A: Hello dear customer, Thank you for your interest in our product. We may need more details about your specific questions, so you can send us emails which is faster and more convenient. Thank you.
by|Jan 24, 2024
Q:Can all water functions be used at the same time?
by|Dec 28, 2023
1 Answer
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A: Hello dear customer, Thank you for your interest in our product. All shower functions work independently to maintain water pressure. Thank you.
by|Jan 10, 2024
Q:No hot water
by|Dec 6, 2023
1 Answer
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A: Hello dear customer, Thanks for your interest in our product. Please contact us at help@akdyusa.com for this inquiry. Thank you.
by|Dec 13, 2023
Q:How do I tighten shower head arm it’s leaking behind the unit
by|Dec 4, 2023
1 Answer
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A: Hello dear customer, Thanks for your interest in our product. Please contact us at help@akdyusa.com for this inquiry. Thank you.
by|Jan 21, 2024
1 found this answer helpful
Q:Low pressure??? How to fix if? it takes time to get hit water?? Why??? Temperature Display it’s doesn’t stay still???
by|Oct 29, 2023
1 Answer
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A: Hello dear customer, Thanks for your interest in our product. Please contact us at help@akdyusa.com for this inquiry. Thank you.
by|Nov 2, 2023
Q:The cartridge in the temperature control lever needs replacing. Can you advise a part number and how to order? Thanks, otherwise I love this shower panel!
by|Sep 14, 2023
1 Answer
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A: Hello dear customer, Thanks for your interest in our product. Please contact us at help@akdyusa.com for this inquiry. Thank you.
by|Sep 21, 2023
Q:How do I improve water pressure in this panel. It is so less. There was never water pressure issue prior to this panel.
Panel makes lot of sound while in use.
Plumber threw the manual by accident.
Can someone please help me figure out.
by|Aug 9, 2023
1 Answer
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A: Hello dear customer, Thanks for your interest in our product. Please contact us at help@akdyusa.com for this inquiry. Thank you.
by|Aug 10, 2023
Q:How do I remove the front panel?? Is there an online instruction Manuel?
by|Apr 29, 2023
1 Answer
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A: Hello dear customer, Thanks for your interest in our product. The unit's front glass panel is not removable. Thank you.