A: We appreciate your question and would like to gather more information from you to best assist you. Please contact one of our Customer Support Team Members at 877-272-7755 and reference this review.
by|Apr 12, 2022
1 found this answer helpful
Q:How many turns are required to shut off water supply to the toilet tank? Is the direction clockwise or anti-clockwise?
by|Apr 1, 2018
1 Answer
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A: Hello Rainman-This is a very good question. For the multi-turn water stop this would be approximately 3 180 degree turns clock-wise to turn off the water to the fill valve. Call our Customer Support Team at 877-272-7755 if there is anything we can help you with.
by|May 5, 2023
Q:Does this valve being made only from brass except seal seat and stem seal material?
by|Nov 14, 2016
1 Answer
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A: Dear Josh,
Yes, other than the stem and the rubber washer, the valve is made of brass. If you have any other questions or concerns, please reach out to our Customer Support Team toll-free at 877-272-7755.
by|May 4, 2023
Q:Does this valve contain all brass metal components, like no plastic shaft?
by|Nov 13, 2016
1 Answer
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A: Dear Josh,
Thank you for your inquiry! This particular valve does not have all metal components, but we do offer several models that do. If you have further questions or concerns, please reach out to our Customer Support Team toll-free at 877-272-7755.
by|May 4, 2023
Q:does this come in brushed nickle?
by|Jan 19, 2015
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A: cptndj52,
thank you for your question.
Although we do not offer this BrassCraft Toilet Kit in Brushed Nickel as one separate part number, we do make and offer each of the individual parts from that kit on homedepot.com.
You can put together and order your own Toilet Kit in Polished Nickel (the closest finish to Brush Nickel we offer) from these BrassCraft parts:
- 1/2 in. FIP Inlet x 3/8 in. O.D. Comp Outlet Multi-Turn Angle Valve in Polished Nickel (Model # OR17X NP, Internet # 205214865)
- 3/8 in. O.D. x 20 in. Copper Toilet Riser in Polished Nickel (Model # 1-20DL NPP, Internet # 205214819) Note: the riser can be cut down to 12 in.
- 1/2 in. IPS Shallow Escutcheon in Polished Nickel (Model # 647 NP Internet # 205214754)
If you have any other questions about BrassCraft water supplies, please do not hesitate to contact our Product Experts toll free at 877-272-7755.