A: Hello,
Thank you for contacting AHF Products.
We only recommend refinishing our solid hardwood products three times during their service life.
Once again, thank you for contacting AHF Products. I hope this information is helpful. If you have any further questions, please feel free to contact us again by e-mail at productsupport@ahfproducts.com or by phone at 1-866-243-2726, Monday through Friday from 9am to 4:30pm, EST. Additional information may also be found at our technical website FloorExpert.com.
by|Aug 11, 2023
Q:minimum thickness of plywood subfloor?
by|Jul 23, 2023
1 Answer
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A: Hello Chuck,
Thank you for contacting AHF Products.
The preferred thickness of a plywood subfloor is 3/4" (19 mm) and the minimum thickness is 5/8" (16 mm). For your convenience, please click on the link below to view installation information which includes additional information on subfloor/underlayment requirements.
https://tinyurl.com/2s3mw4cv
I hope this information is helpful to you. If you have any further questions, please feel free to contact us again by e-mail at productsupport@ahfproducts.com or by phone at 1-866-243-2726, Monday through Friday from 9am to 4:30pm, EST.
by|Oct 2, 2023
Q:I need 618 square feet how many boxes do I need
by|Jun 21, 2023
1 Answer
Answer This Question
A: Hello, Thank you for contacting us with your question. We apologize for the inconvenience. However, we would recommend that you speak to a sales associate at your local Home Depot for an accurate estimate on the material you will need to complete your project. Again, we apologize for any inconvenience and hope this information is helpful. Thank you and have a great day.
by|Jun 22, 2023
Q:if I'am covering 44sq.ft. will 2 cases be enough
by|May 28, 2023
1 Answer
Answer This Question
A: Hello Jane! Thank you for taking the time to contact us with your question.
We appreciate your inquiry. A carton of this flooring product contains 23.5 square feet. However, when solid hardwood flooring is ordered, 5% must be added to the actual square footage needed for cutting and grading allowance (10% for diagonal installations; 10-15% for glue down installation).
Once again, thank you for contacting AHF Products. I hope this information is helpful. If you have any further questions, please feel free to contact us again, Monday through Friday, from 9:00 am – 4:30 pm EST by e-mail at productsupport@ahfproducts.com or by phone at 1-866-243-2726.
by|May 30, 2023
Q:Is it pet friendly and against pets scratch?
Is recommended for cats?
by|May 2, 2023
1 Answer
Answer This Question
A: Hi Saif,
Thank you for contacting AHF Products.
With any hardwood floor, extra caution should be exercised when pets are in the home. While the urethane finish found on our hardwood floors is durable, it does not make the hardwood impervious to scratching. We recommend keeping your pets' nails trimmed and their paws kept clean. Please click on the following link to find our maintenance recommendations for caring for urethane finished hardwood floors. https://tinyurl.com/2wjyuka5
I hope this information is helpful to you. Have a good day!
by|May 3, 2023
Q:Is this white oak or red oak?
by|Apr 7, 2023
1 Answer
Answer This Question
A: Hi there!
Thank you for taking the time to contact us with your question.
The Bruce Plano model number #SKPL39L10LG is Red Oak.
Please feel free to contact our Customer Services at 1-866-243-2726, Monday through Friday from 9 a.m. – 4:30 p.m. EST., if you'd like additional assistance.
Have a wonderful day.
by|Apr 10, 2023
Q:What finish is this? Is it Aluminum Oxide?
by|Apr 1, 2023
1 Answer
Answer This Question
A: Hello,
Thank you for contacting AHF Products.
All of our floors have a urethane, with aluminum oxide top coat.
Once again, thank you for contacting AHF Products. I hope this information is helpful. If you have any further questions, please feel free to contact us again by e-mail at productsupport@ahfproducts.com or by phone at 1-866-243-2726, Monday through Friday from 9am to 4:30pm, EST. Additional information may also be found at our technical website FloorExpert.com.
by|Apr 4, 2023
Q:What is micro edge
by|Jan 29, 2023
1 Answer
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A: Hello,
Thank you for contacting AHF Products.
Micro edges are a slightly rounded edge treatment. This edge treatment provides an almost square look with the benefits and contemporary styling of the eased edge.
Micro-Edge:
- Solid: .030″ deep/.060″ wide
- Engineered: .023″ deep/.046″ wide
Once again, thank you for contacting AHF Products. I hope this information is helpful. If you have any further questions, please feel free to contact us again by e-mail at productsupport@ahfproducts.com or by phone at 1-866-243-2726, Monday through Friday from 9am to 4:30pm, EST. Additional information may also be found at our technical website www.hardwoodexpert.com.
by|Jan 30, 2023
Q:What does fulfillment mean and how do you change it?
by|Jan 25, 2023
1 Answer
Answer This Question
A: Hello There,
Thank you for reaching out to us.
We'll be happy to assist with your inquiry but to ensure we are providing you the best response we would like to have additional details on your inquiry. Could you please call our customer service at 866.243.2726, Monday through Friday from 9am to 4:30pm, EST. or email us at: productsupport@ahfproducts.com for assistance.
by|Jan 26, 2023
Q:Is your plano oak county a white oak and what is the finish, satin or gloss?
by|Jan 13, 2023
2 Answers
Answer This Question
A: High gloss-beautiful.
by|Jan 14, 2023
A: Hi Bill!
Thank you for taking the time to contact us with your question.
The Bruce Plano Country model number #SKPL59L10 is made of Red Oak and is a high gloss floor.
Please feel free to contact our Customer Services at 1-866-243-2726, Monday through Friday from 9 a.m. – 4:30 p.m. EST., if you'd like additional assistance.
Have a wonderful day!