Q:What nail size is recommended? What is the recommendation of distance between nails? This is for flooring upstairs that has wood base.
Bruce Plano Low Gloss Gunstock 3/4 in. Thick x 4 in. Wide x Varying Length Solid Hardwood Flooring (18.5 sq. ft./
by|Oct 28, 2021
2 Answers
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A: Hi there,
Thank you for taking the time to contact us with your question.
The recommended nail pattern is 6-8 inches. The recommended nail size is 1 1/2"-2" and 16 gauge. I hope this information is helpful.
Please feel free to contact our Customer Services at 1-866-243-2726, Monday through Friday from 9 a.m. – 4:30 p.m. EST., if you'd like additional assistance. Have a wonderful day.
by|Oct 28, 2021
A: I used a 2 inch nail in a special tongue and groove nail gun. Distance was about 4 inches apart where available.
by|Nov 9, 2021
Q:Is it glued to cement slab? or nailed? I was considering for staircase going up from current hardwood floors in kitchen and front entry
by|Oct 26, 2021
1 Answer
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A: Hi there,
Thank you for taking the time to contact us with your question.
The use of a plywood subfloor when installing solid hardwood flooring over a concrete slab is highly recommended. In a situation where you must direct glue to concrete, review the adhesive manufacturer’s recommendation for proper application, proper adhesive and correct trowel notch and spread rate, as well as their warranty coverage (some adhesive manufacturers have had substantial success with direct glue applications (no plywood subfloor) using a variety of different adhesives and moisture retardant systems).
If you are planning to install this product below grade, you will need to go with a engineered hardwood. 3/4" solid hardwood can not be installed below grade.
Please feel free to contact our Customer Services at 1-866-243-2726, Monday through Friday from 9 a.m. – 4:30 p.m. EST., if you'd like additional assistance. Have a wonderful day.
by|Sep 28, 2022
1 found this answer helpful
Q:when will the low gloss marsh oak 5 inch be back in stock....
by|Oct 26, 2021
1 Answer
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A: Thank you for your recent inquiry with The Home Depot regarding Bruce Plano Low Gloss Marsh Oak 3/4 in. Thick x 5 in. Wide x Varying Length Solid Hardwood Flooring (23.5 sq. ft./case). While we currently are unable to provide a date for future availability. If you enter your email in the How To Get It box on our website we will notify you went it becomes available for order again. We appreciate your business and look forward to serving you in the future.
by|Nov 7, 2021
Q:What is the VOC of this product? Needing low; allergies and asthma
by|Oct 26, 2021
1 Answer
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A: Hi Holly,
Thank you for reaching out to us with your question.
The California Prop 65 warning is attached to hardwood floors because they produce sawdust when cut. Sawdust is listed on the list for the Prop 65 warning. Hartco and Bruce solid wood products contain no adhesives or urea formaldehyde. They are a solid wood construction. Regarding the finish applied to Hartco and Bruce solid wood flooring products: These products go through a finishing process at the factory that uses several coats of a 99.9% solid urethane coating. The coating is cured via ultraviolet light at the factory site. This process essentially eliminates the VOC off-gassing from the finished product. The UV/EB cure process that AHF products uses has been recently recognized as having significant environmental benefits over traditional thermal cure processes.
Please feel free to contact our Customer Services at 1-866-243-2726, Monday through Friday from 9 a.m. – 4:30 p.m. EST., if you'd like additional assistance. Have a wonderful day.
by|Oct 26, 2021
Q:I would like to order a sample of Bruce Plano low gloss taupe oak 3/4 in thick x 3-1/4 in W hardwood flooring. thank you!
by|Oct 23, 2021
1 Answer
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A: Hi Charles
Thank you for taking the time to contact us with your question.
The plano collection is a Home Depot exclusive item, therefore we will not have samples of these products. The samples will need to be ordered through the Home Depot.
Please feel free to contact our Customer Services at 1-866-243-2726, Monday through Friday from 9 a.m. – 4:30 p.m. EST., if you'd like additional assistance. Have a wonderful day.
by|Oct 25, 2021
Q:Where can I find the trim for the taupe oak floors?
by|Oct 15, 2021
1 Answer
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A: Hello Caitlin,
Thank you for reaching out to us! In regards to the trim pieces for this product, they are actually manufactured through a company called Roppe and Home Depot deals directly with them. Just let them know they need to reach out to them and they will be able to order you the trim. Hope this information is helpful and you have a wonderful day!
by|Jan 4, 2023
1 found this answer helpful
Q:Can I get this product with a upgrade for a better warranty>
by|Oct 4, 2021
1 Answer
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A: Hi Beth,
Thank you for taking the time to contact us with your question.
Unfortunately, we do not have a extended warranty on our products. During our manufacturing process, we cut out the natural characteristics/imperfections that give the lumber its grade and apply our protective finish, which gives the manufactured hardwood its superior durability. It is this finish that is important to consider when choosing your new hardwood floor: the longer the warranty, the more durable the floor will be. I hope this information is helpful.
Please feel free to contact our Customer Services at 1-866-243-2726, Monday through Friday from 9 a.m. – 4:30 p.m. EST., if you'd like additional assistance. Have a wonderful day.
by|Oct 5, 2021
Q:When will this product be available again? I want to order 2,500 sqft. Can I order thru my store?
by|Oct 1, 2021
1 Answer
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A: Hello trwall,
Thank you for your recent inquiry with The Home Depot.
At this time there is no ETA for this being back in stock online. We recommend partnering with your local Home Depot store for ordering options.
We appreciate your business and look forward to serving you in the future.
by|Oct 1, 2021
Q:When will this be back in stock for the NYC metropolitan area? Only 1 box available currently.
by|Sep 15, 2021
1 Answer
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A: Hi Mark,
If you are unable to see the store inventory or price it is most likely either not a stocked item in your area or no longer available for purchase from Homedepot.com. I would advise you visit or contact your local Home Depot store for pricing and availability. Please follow the steps below to localize your Homedepot.com:
1. Localize Homedepot.com using your zip code (My Store Location: Change)
2. Choose the store where you want to pick up the item (Make this my Store)
We appreciate your business and look forward to serving you in the future. Thank you for shopping Home Depot!
by|Sep 22, 2021
Q:When will this item be available? Needing about 275 sq ft.
by|Aug 21, 2021
1 Answer
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A: Hello Larry,
Thank you for your recent inquiry with The Home Depot.
At this time we do not have an ETA of when the Bruce Plano Low Gloss 3/4 in. T x 2-1/4 in. W x Varying Length Saddle Solid Oak Hardwood Flooring (20 sq. ft./case) will be back in stock.
We appreciate your business and look forward to serving you in the future.