Questions and Answers for Bruce Plano Low Gloss Gunstock Oak 3/4 in. Thick x 3-1/4 in. Wide x Varying Length Solid Hardwood Flooring (22 sqft/case)

A:  Hi IWTK! Thank you for taking the time to contact us with your question. Regarding your request for transitions to match your Plano flooring selection, the quarter round is SKU #TQ0RK24L, the T-mold is SKU #TM0RK24L, the reducer (which is flush fit,) is SKU #TR9RK24L, and the stairnose is SKU #TS9RK24L. Please provide these to the flooring associate at Home Depot to order on your behalf. Please feel free to contact our Customer Services at 1-866-243-2726, Monday through Friday from 9 a.m. – 4:30 p.m. EST., if you'd like additional assistance. Have a wonderful day.

A:  Hello Storo and thank you for contacting us. The Bruce Plano Low Gloss 3/4″ Solid Oak (SKPL59L30LG) comes with a 15 Year Residential Limited Warranty, on the product and finish. For more information about our warranties, please visit Bruce.com. Once again, thank you for contacting AHF Products. I hope this information is helpful. If you have any further questions, please feel free to contact us again by e-mail at productsupport@ahfproducts.com or by phone at 1-866-243-2726. Additional information may also be found at our technical website www.hardwoodexpert.ahfproducts.com.

A:  Might be impossible to answer this accurately. My experience: I called both HD and Bruce to ask if the 3 1/4" wide shale color would be back in stock. Seemed like nobody had a clue, but two days later, there were 100+ boxes back in stock.

A:  Hi there,  Thank you for taking the time to contact us with your question. The recommended staple is 15.5 gauge. They should be 1 1/2"-2" long. I hope this information is helpful.  Please feel free to contact our Customer Services at 1-866-243-2726, Monday through Friday from 9 a.m. – 4:30 p.m. EST., if you'd like additional assistance. Have a wonderful day.

A:  Hello and thank you for contacting us. The Bruce Plano Low Gloss 3/4″ Solid Oak (SKPL29L70LG) can be installed on stairs. Once again, thank you for contacting AHF Products. I hope this information is helpful. If you have any further questions, please feel free to contact us again by e-mail at productsupport@ahfproducts.com or by phone at 1-866-243-2726. Additional information may also be found at our technical website www.hardwoodexpert.ahfproducts.com.

A:  Hi there,  Thank you for taking the time to  contact us with your question.  We do not use a traditional grading system, but classify our products by Good, Better, and Best performance classes. These classes are determined based on Janka ratings, finish type, and other factors. The plano collection is apart of the good performance class which features a greater amount of visual character such as wider color and grain variation, mineral streaks, knots and small holes as well as minor milling imperfections. I hope this information is helpful.  Please feel free to contact our Customer Services at 1-866-243-2726, Monday through Friday from 9 a.m. – 4:30 p.m. EST., if you'd like additional assistance. Have a wonderful day.

A:  Thank you for contacting us. The Plano Collection is part of Bruce’s Common Grade category which features a greater amount of visual character such as wider color and grain variation, mineral streaks, knots and small holes as well as minor milling imperfections. If you feel that this issue is a genuine defect, please return to the retailer with your proof of purchase for a return or to file a claim. Once again, thank you for contacting AHF Products. I hope this information is helpful. If you have any further questions, please feel free to contact us again by e-mail at productsupport@ahfproducts.com or by phone at 1-866-243-2726. Additional information may also be found at our technical website www.hardwoodexpert.ahfproducts.com.

A:  Hi Nicholas,  Thank you for taking the time to contact us with your question. Unfortunately we do not manufacture the stair treads. We only manufacture the trim pieces for certain collections. I hope this information is helpful.  Please feel free to contact our Customer Services at 1-866-243-2726, Monday through Friday from 9 a.m. – 4:30 p.m. EST., if you'd like additional assistance. Have a wonderful day.

A:  Hi Ann,  Thank you for taking the time to contact us with your question. The product that we recommend using for cleaning is the Bruce Hardwood and Laminate cleaner. It is in a white bottle with a red cap, and can be found in the flooring department. I hope this information is helpful.  Please feel free to contact our Customer Services at 1-866-243-2726, Monday through Friday from 9 a.m. – 4:30 p.m. EST., if you'd like additional assistance. Have a wonderful day.

A:  Hi there,  Thank you for taking the time to contact us with your question. Unfortunately we do not have samples of the exclusive products. The Plano collection is a exclusive collection to Home Depot. Home Depot will be able to assist with ordering you a sample. I hope this information is helpful.  Please feel free to contact our Customer Services at 1-866-243-2726, Monday through Friday from 9 a.m. – 4:30 p.m. EST., if you'd like additional assistance. Have a wonderful day.