Q:Why is there not a single port option? I do not need 2 ports on each one and I do not wish to use a filler on the 2nd port opening.
by|Apr 24, 2023
1 Answer
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A: Hi Annoyed, I am sorry this product doesn't have a single port option for you. The assistants at The Home Depot will be happy to find the best alternatives for you.
by|Apr 25, 2023
Q:Will the double sided tape damage the paint on the wall?
by|Feb 26, 2018
5 Answers
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A: No it will not damage the paint but may pull it off if you decide to remove the tape.
by|May 5, 2023
A: If placed on fresh/new paint let painted area dry a few days.
by|May 5, 2023
A: Yes, if you try to remove it.
by|Dec 16, 2018
A: probably. weird question. You should also screw it to the wall with the double-sided tape.
by|May 5, 2023
A: I believe the correct answer is yes, if place on drywall, but the damage will be minimum. I usually don't put this on drywall but instead try to find wood, such as a baseboard so that it can be easily peeled off when you are ready to remove it.
by|May 5, 2023
Q:cover will not snap on at "front" when CAT 5e connectors are installed in white "slide-in" holders?
by|Apr 12, 2017
5 Answers
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A: Only when oriented the "one" way that works and then will some difficulty, using a pair of pliers and a cracking sound that made me wonder if it was broken.
by|Dec 16, 2018
A: The rectangular holders have a small recess on one side. It goes up (away from the wall), and faces outward (toward the cover), just like it was when you took the cover off. It will fit then, when you put the port in with the RJ45 jack release slot away from the wall (the release tab on the port goes toward the wall).
by|Jul 25, 2019
A: The connector is not seated properly or it's upside down.
by|Dec 16, 2018
1 found this answer helpful
A: The jacks are upside down (read my review or watch the video)
by|Dec 16, 2018
A: I had the same issue. You need to place the jack with the clip at the top/pins at the bottom. Then it will close easily.