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Questions and Answers for Costway 5,000 BTU Portable Air Conditioner Cools 200 Sq. Ft. with Dehumidifier, Window Kit and Remote in White

Internet #307318967

Model #BXDJ-783

Store SKU #1003809255

5,000 BTU Portable Air Conditioner Cools 200 Sq. Ft. with Dehumidifier, Window Kit and Remote in White
(342)Questions & Answers (137)
  • Designed to cool up to 400 sq. ft. area
  • Provides temperature settings from 62.2°F to 86°F
  • Remote control for easy temperature, fan speed, and timer control
View Full Product Details

Questions & Answers

137Questions
caret
Q:what are the dimensions of the window plate that fits in the window for the hose unit.
by|Jul 9, 2022
1 Answer
Answer This Question

A:  26 inches is the length of one board, and there are two boards, combined like the picture, the length can be up to 47 inches.

by|Apr 28, 2023
    caret
    Q:Is this refrigerated or evaporative cooler?
    by|Jul 4, 2022
    1 Answer
    Answer This Question

    A:  It is an AC

    by|Jul 20, 2022
      caret
      Q:Does it need a drain hose
      by|Jul 2, 2022
      1 Answer
      Answer This Question

      A:  Yes

      by|Jul 19, 2022
        2 found this answer helpful
        caret
        Q:Is installation available?
        by|Jun 26, 2022
        1 Answer
        Answer This Question

        A:  Installation is required and installation instructions are attached

        by|Jun 27, 2022
          caret
          Q:What is a window kit and how do you install a window kit
          by|Jun 25, 2022
          1 Answer
          Answer This Question

          A:  It's the sealing plate that connects the pipe to the window, and there are instructions on how to install it in the manual

          by|Jul 6, 2022
            1 found this answer helpful
            caret
            Q:The product description states it cools 200sq ft but the Specs section states 400 sq ft. What is the cooling area for this product? how many sq ft does this product cool?
            by|May 11, 2022
            2 Answers
            Answer This Question

            A:  Providing Ample Airflow to Cool Spaces Up to 200 sq. ft.

            by|Jun 21, 2022

              A:  Nothing it's horrible

              by|Apr 28, 2023
              caret
              Q:Does it have to be attached to the window?
              by|Apr 18, 2022
              1 Answer
              Answer This Question

              A:  Dear Valued Home Depot Customer, We have reached out to the manufacturer and their answer is, This product has an exhaust pipe, so it needs to be attached to the window.

              by|Apr 22, 2022
                caret
                Q:Can you set ac temp and humidity at the same time or only ac for 1 option and humidity for the other?
                by|Apr 12, 2022
                1 Answer
                Answer This Question

                A:  Dear Valued Home Depot Customer, We have reached out to the manufacturer and their answer is, It can't be set ac temp and humidity at the same time.

                by|Apr 18, 2022
                  caret
                  Q:I bought a costway EP23475 last spring, but friend who was installing never came and I could not lift it in place myself. I am now trying to install and find airpipe , manual and remote gone. Could you send that?
                  by|Jun 30, 2021
                  1 Answer
                  Answer This Question

                  A:  Hello, Please contact our after-sale service customer team by email tamia.jin@fdsintl.com, and we will solve the issue for you.

                  by|Jul 1, 2021
                    caret
                    Q:i ordered min thru the company it didnt come with a drain pan where can i get one?
                    by|Dec 8, 2020
                    1 Answer
                    Answer This Question

                    A:  please contact us at cs.us@costway.com

                    by|Jan 4, 2021
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                      Heater Included

                      Without Heater

                      Without Heater

                      Without Heater

                      Without Heater

                      Vent Hose Exhaust Configuration

                      Single Hose

                      Single Hose

                      Single Hose

                      Single Hose

                      Air Conditioner Features

                      Sleep Setting "Sleep Mode", Timer

                      Automatic Shutoff, Filter Light Reminder, Timer

                      Automatic Shutoff, Filter Light Reminder, Timer

                      Filter Light Reminder, Sleep Setting "Sleep Mode", Timer

                      Dehumidifier Included

                      With Dehumidifier

                      With Dehumidifier

                      With Dehumidifier

                      Without Dehumidifier