Q:What is the biggest BTU at 115-volt do y’all make?
by|Jul 27, 2020
1 Answer
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A: This is actually the largest unit we produce using a 115V plug. All larger units use either a 120V or 240V plug.
by|Jul 27, 2020
Q:Will this unit slide out of case as mine case is mounted thru siding? If not recommend unit that will.
by|Jul 19, 2020
1 Answer
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A: We would not recommend using this model in a through the way application. Please consider the model numbers DTAC100B1WDB, DTAC120B1WDB, DTAC100F1WDB or DTAC120F1WDB as these are all models made specifically to be installed through the wall in a mounting sleeve.
by|Jul 21, 2020
Q:How can I get another remote for my Air conditioner and can I Connect my phone to
by|Jun 25, 2020
2 Answers
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A: Good morning and thank you for your question. Unfortunately this model cannot be connected to a cell phone. Please contact Danby directly at consumerservice@danby.com so we can assist you in getting a replacement remote control.
by|Jun 26, 2020
A: Good morning and thank you for your question. Unfortunately this model cannot be connected to a cell phone. Please contact Danby directly at consumerservice@danby.com so we can assist you in getting a replacement remote control.
by|Jun 30, 2020
Q:Air conditioner wings
by|May 26, 2020
2 Answers
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A: Hello Megan, Thank you for your question. The air conditioner comes with installation accessories including the side panels. If this is not what you are asking for then please contact our Consumer Service Department at 1-800-263-2629 or through Live Chat on our website at www.danby.com. Regards Ann
by|Jun 2, 2020
A: Hello Megan,
Thank you for your question. The air conditioner comes with installation accessories including the side panels. If this is not what you are asking for then please contact our Consumer Service Department at 1-800-263-2629 or through Live Chat on our website at www.danby.com.
Regards
Ann
by|May 28, 2020
Q:A review here mentioned this works as a dehumidifier, but there is nothing in the specs about it....
by|May 19, 2020
2 Answers
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A: Hello EG, Thank you for your question. The air conditioner does not have a dehumidifier function however a side effect of air conditioning is that it does a small amount of dehumidifying. Regards Ann
by|May 20, 2020
A: Hello EG,
Thank you for your question. The air conditioner does not have a dehumidifier function however a side effect of air conditioning is that it does a small amount of dehumidifying.
Regards
Ann
by|May 20, 2020
Q:How can this AC unit have 5 stars on Home Depot but only 1 star on other sites? What is the manuf...
by|May 19, 2020
2 Answers
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A: Hello BB,
Thank you for your question. We are unable to comment on the stars a product receives on different retailer sites however we can let you know that the air conditioner comes with a 24 month warranty.
Regards
Ann
by|May 20, 2020
A: Hello BB, Thank you for your question. We are unable to comment on the stars a product receives on different retailer sites however we can let you know that the air conditioner comes with a 24 month warranty. Regards Ann
by|May 21, 2020
Q:can i install this through the wall?
by|May 15, 2020
3 Answers
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A: Hello Brandon, Thank you for your question. This model is not designed for through the wall installation. You may want to consider the DTAC120F1WDB or DTAC100F1WDB as these are designed for through the wall installation. Regards Ann
by|May 20, 2020
A: Hello Brandon,
Thank you for your question. This model is not designed for through the wall installation. You may want to consider the DTAC120F1WDB or DTAC100F1WDB as these are designed for through the wall installation.
Regards
Ann
by|May 20, 2020
A: No, it is not recommended to be installed through the wall.
by|May 20, 2020
Q:is this unit too big for a 450sq ft room. The room is the top floor and in the summertime the te...
by|May 15, 2020
2 Answers
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A: Hello Brandon, Thank you for your question. The air conditioner can cool up to 700 square feet so it will not have an issue with a smaller room. The unit is not self evaporating and requires the rear to be outside so that any excess water can evacuate. Regards Ann
by|May 20, 2020
A: Hello Brandon,
Thank you for your question. The air conditioner can cool up to 700 square feet so it will not have an issue with a smaller room. The unit is not self evaporating and requires the rear to be outside so that any excess water can evacuate.
Regards
Ann