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Questions and Answers for Defender Ultra HD 4K (8MP) 8 Channel 2TB DVR Wired Security Camera System with Remote Viewing and 7 Cameras

Internet #314671068

Model #4K2T8B7V2

Store SKU #1005767199

Ultra HD 4K (8MP) 8 Channel 2TB DVR Wired Security Camera System with Remote Viewing and 7 Cameras
(481)Questions & Answers (81)
  • 4K Ultra Hd Crystal Clear Resolution Security With Night Vision
  • No Monthly Fees! Record to Local Included 2TB Hard Drive
  • View, Record, Share Footage on PC/TV Monitor or Free App
View Full Product Details

Questions & Answers

81Questions
caret
Q:Does the DVR takes more than one and put where I could connect them to two different monitors and have different cameras on each Monitor
by|Apr 26, 2024
1 Answer
Answer This Question

A:  Hi Steven! The Defender Vision AI DVR has a VGA and an HDMI port that will allow you to connect to a tv or monitor. Please note it will have mirror displays to both displays. Please use our site support if you have any additional questions. We are always happy to help. Best regards, Yvonne M. Defender Customer Experience Expert

by|Apr 27, 2024
    caret
    Q:With the DVR connected to the modem, can I use my phones data to view my cameras?
    by|Apr 21, 2024
    1 Answer
    Answer This Question

    A:  Hi Jenn, that is a great questions. To enable remote viewing to the Empower app, the Vision AI DVR should be directly connected to the modme with an ethernet cable. Please use our site support if you have any additional questions. We are always happy to help. Best regards, Yvonne M. Defender Customer Experience Expert

    by|Apr 27, 2024
      caret
      Q:Is this system compatible with any sensors that alert you when doors or windows are opened?
      by|Feb 8, 2024
      1 Answer
      Answer This Question

      A:  Hi Matt! The Defender Vision AI system is intended to be stand-alone and does not have a feature to connect with any Home Smart Devices or Assistants. If you position the cameras to cover doors and windows it will send an alert when motion has been detected. Please use our chat support if you have any additional questions. We are always happy to help. Support is available Monday to Friday 8 am to 4 pm est. Best regards, Yvonne M. Defender Customer Experience Expert

      by|Feb 10, 2024
        caret
        Q:Hot and cold weather tolerance?
        by|Jan 13, 2024
        1 Answer
        Answer This Question

        A:  Hi Weather! That is a great question! The Defender Vision AI cameras can operate in -40 °C ~ 50 °C (40 °F ~ 122 °F) Please use our chat support if you have any additional questions or concerns. We are always happy to help! Best regards, Yvonne M. Defender Customer Experience Expert

        by|Jan 14, 2024
          caret
          Q:Do cameras record sound.
          by|Dec 25, 2023
          1 Answer
          Answer This Question

          A:  Hi Ivani! The Defender 4K Vision AI cameras do not have microphones and the DVR will not record audio. While the 4K does not come equipped with audio, you can purchase a microphone with RCA connections from a third party. The microphone connects to the back of the DVR and is run to the area in which you want to hear sound. Please use our chat support Monday to Friday 8 am to 4 pm EST if you have any additional questions or concerns. We are always happy to help. Best regards, Yvonne M. Defender Customer Experience Expert

          by|Jan 6, 2024
            caret
            Q:Do the cameras have spotlights on them, or do they just record?
            by|Dec 19, 2023
            1 Answer
            Answer This Question

            A:  Hi SteveAurora! The Defender Vision AI cameras have a spotlight feature that can be adjusted and the DVR can record continuously or for motion. Please use the chat support on our site if you have any additional questions or concerns. Chat support is available Monday through Friday 8 AM to 4 PM EST. Best regards, Yvonne M Defender Customer Experience Expert.

            by|Mar 9, 2024
              1 found this answer helpful
              caret
              Q:How does the system work in conjunction with outdoor security lights? Do the cameras themselves have lights that illuminate the area, or just tiny lights to identify that a camera is there. I would like to trigger illumination to repel an intruder, in add
              by|Dec 19, 2023
              1 Answer
              Answer This Question

              A:  Hi SteveAurora! That is a great question! The Defender 4K Vision AI system is intended to be a standalone system. It does not have a feature to work with any third-party products. The camera has a spotlight to be used as a deterrent and can be set to come on when motion has been detected. Please use the chat support on our site if you have any additional questions or concerns. Chat support is available Monday through Friday 8 AM to 4 PM EST. Best regards, Yvonne M Defender Customer Experience Expert.

              by|Dec 22, 2023
                caret
                Q:Do you have to have WiFi to run the cameras
                by|Dec 15, 2023
                1 Answer
                Answer This Question

                A:  Hi NickCrane! The Defender Vision AI system is wired and does not require internet/WIFI to operate. The cameras connect to the DVR and to view footage a tv/monitor is connected to the DVR. Please note that for remote viewing the DVR needs to be connected to the modem with an ethernet cable. If you have any additional questions or concerns, please use our chat support. We are available Monday to Friday 8 am to 4 pm est. Best regards, Yvonne M. Defender Customer Experience Expert

                by|Dec 16, 2023
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