Questions and Answers for Delta Brevard 2-piece 1.28 GPF Elongated Toilet in White with FlushIQ

A:  Hello Kris, Thank you for contacting us at Delta Faucet. I apologize about the issue you are experiencing but am happy to help you. Please contact us directly as we would like to resolve this matter for you at this time. Best Regards, Tim

A:  Go to Delta online...get phone number. Talk to real person and ask for a replacement tank with the normal handle. The flush IQ system doesn't work after a while. Delta replaced my tank free t of charge.

A:  I cannot seem to reply to my own question. I have called Delta on and off all day long. I cannot get to a real person. The last time I was on hold for 22 minutes. I understand places are busy and we are in a pandemic, but I just want parts to fix the toilet or a replacement. It's not even 5 years old :(

A:  Hello, Thank you for contacting us. I apologize about the issue you are experiencing but am happy to help you. Please contact us directly as we would like to resolve this matter for you at this time. Best Regards, Tim

A:  Thank you for your question, CJ! I do apologize your Delta model C43903T-WH is not flushing, but will be more than happy to help! Feel free to contact us directly, so we can further assist you with this matter. Best Regards, Benjamin Phone: 1-855-345-1345 | Email: customerservice@deltatoilet.com | Facebook/Twitter: @deltafaucet

A:  Hello Sandra, Thank you for your inquiry! I am so sorry for the difficulty you are experiencing with your Delta toilet. We would be more than happy to assist you with any issue you are having. Please feel free to call, email, or message us on social. Best regards, Tanya Phone: 1-800-345-3358 | Email: customerservice@deltafaucet.com | Facebook/Twitter: @deltafaucet

A:  I had the same problem. If it's under warranty they will replace the sensor assembly as a whole unit. If it's out of warranty, what I ended up doing after the first one failed: 1. Got a diamond dremel bit and enlarged the lever hole,. 2. Got all the cool sensor stuff and threw it in the trash. 3. Put a universal kit in the tank and adjusted it. 4. I've gone 4 years trouble free now and don't need batteries. I'm sorry, but the cool sensor fails when ever it feels like it. Delta was responsive the first time. Second one failed in about 4 months, they said it was out of warranty, even though the replacement was only four months old! It's been 4 years now trouble free.

A:  First check to see if it's under warranty. When mine went bad, I called the manufacture number and they sent me out a replacement mechanism in about 4 days. If not, I have heard that people can convert it over. You would just have to buy the parts and install.

A:  Hello CJ, Thank you for your question on the Delta Brevard™ Toilet with FlushIQ® and we are happy to help! If replacement parts are needed for this model, please feel free to give us a call on our warranty and technical support line at 855-345-1345. Thank you, Brandy Delta Faucet Company Customer Service

A:  No, this model requires batteries.

A:  No. Batteries only.