Questions and Answers for Delta Victorian 3-Spray Patterns 2.50 GPM 5.71 in. Wall Mount Fixed Shower Head in Venetian Bronze

A:  Hi GJ389, thank you for contacting Delta Faucet Company! We apologize for the issues you are experiencing with your shower head. If the ball connection is broken or damaged the entire showerhead will need to be replaced. We appreciate your inquiry. Please reach out directly if you have further questions! Best Regards, Kyra Digital Communications Specialist

A:  Hello Lindawoodbine, thank you for contacting us at Delta Faucet. I apologize for the leaking issue you are experiencing with your Delta Faucet RP34355PB Victorian 3-setting showerhead but am happy to help you. The screw is there as part of the design of the showerhead. We do not recommend taking the showerhead apart to clean it. Please contact us directly by phone at 1-800-345-3358 or email at customerservice@deltafaucet.com as we would like to resolve this matter for you at this time. Best Regards, Tim

A:  Thank you for your question. I'm very sorry to hear that your shower head is leaking, Gerard! We would be more than happy to help you with this. Please feel free to call, email, or message us on social. Best regards, Tanya Phone: 1-800-345-3358 | Email: customerservice@deltafaucet.com | Facebook/Twitter: @deltafaucet

A:  Delta should replace it as it has a "Life time" warranty.

A:  As far as I know you cannot fix the leak. I would contact DELTA and get a new one sine they have a life time warranty.

A:  YES

A:  Yes

A:  No, installed in 5 minutes, turned shower on and it sprayed forcefully.

A:  Hi Mike, Thank you for your question regarding the Delta Victorian 3-Setting Shower Head RP34355PB. The shower arm RP6023PB and flange RP34356PB are sold separately from this shower head. https://www.deltafaucet.com/parts-product-detail?modelNumber=RP6023PB https://www.deltafaucet.com/parts-product-detail?modelNumber=RP34356PB Best regards, Tanya

A:  Thank you for your question, Therese! The settings are changed by rotating the perimeter of the spray face using the tab. Best regards, Tanya

A:  Use the lever /tab on the side to adjust the spray as shown in the instruction sheet.

A:  By turning the outer rim, like the end of the bell shape that is closest to the floor

A:  By using the lever attached to it.

A:  No, it does not. This is just the shower head.

A:  Thank you for your question, Kenton. This is a shower head only. For a shower control valve, we recommend an R10000 rough-in valve and a 14, 17, or 17T series trim in the Victorian collection. Best regards, Jon Phone: 1-800-345-3358 | Email: customerservice@deltafaucet.com | Facebook/Twitter: @deltafaucet

A:  No, only the head itself is included

A:  I bought this to replace the one that came with my set that I purchased about 8 years ago because it stated to leak. Disappointed and annoyed that I can only get 1 spray option to work. Too much bother to remove and send back blah blah blah and so I'm just living with it !

A:  No, this one does not include the handle for turn the water on and off. A shower kit can probably be found that had it all if that is what you want.

A:  You just move the very obvious lever on the side of the shower head. Obvious and easy.

A:  You turn the head of the nozzle using the part that sticks out.

A:  simply rotate using the built in tab as shown in picture, works well