Q:How many pilasters are included in the 8' kit and how many in the 6' kit?
by|Apr 20, 2024
1 Answer
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A: There are 20 balusters in an 8' ArmorGuard Classic Line Kit.
by|Apr 22, 2024
Q:Can I use part the rail kit to use as a stair kit?
by|Mar 13, 2024
1 Answer
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A: We are happy to assist with installation questions. Line kits are not designed to accommodate stair stringer angles. Therefore, the parts are not interchangeable.
by|Mar 14, 2024
Q:I picked up the Classic 94" rail kit and after unpacking, the top rail is bent slightly side-to-side, and the bottom rail is bent up and down. I tried to place them on a flat support but they won't straighten out. Any ideas before I return them?
by|Feb 11, 2024
1 Answer
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A: Please contact our Customer Service Department at 800-573-8841. We need to gather some more information in order to best assist.
by|Feb 13, 2024
Q:Do these rails meet building codes?
by|Jan 26, 2024
1 Answer
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A: Yes, however it is always best to confirm with your building code officials in your jurisdiction. Here is a link to the ICC Report for your use. https://outdoorsandsecurity.widen.net/s/fkbhktjmgr/esr-4943-fiberon-railing
by|Jan 29, 2024
Q:After assembling. Can just the top rail be removed on one side only?
by|Dec 18, 2023
1 Answer
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A: Yes. One can uninstall the bracket screws and lift the top rail (with brackets still on ends) off of the bracket flanges that are attached to the post. Depending on how tight the installation is one may have to place a wood block under the top rail and gently tap upward working end to end in small increments. If you need further assistances you may contact our Technical Support Team at 800-573-8841. Here is a link to the installation instructions as well. https://p.widencdn.net/kt7yem/ArmorGuard_Classic_Railing_2020
by|Dec 19, 2023
Q:Does the top rail have aluminum inside it?
by|Jul 1, 2023
1 Answer
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A: No.
by|Jul 3, 2023
Q:Does this product come in any other colors beside white? Ideally for us it would be brown, tan or bronze.
by|Jun 23, 2023
1 Answer
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A: Thank you for your question. The ArmorGuard railing products are currently only offered in white.
by|Aug 22, 2023
Q:What about this kit in 42" height?
by|Feb 23, 2023
2 Answers
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A: Thank you for your question. We do offer the Classic rail in a 42" height, but it is not currently offered on the website. The model number is #SEC20 CW 8KB 39.5 CB and the associates at the ProDesk at your local store can assist with ordering in their Quote Center.
by|Feb 28, 2023
A: Thank you for your question. We do offer the Classic rail in a 42" height, but it is not currently offered on the website. The model number is #SEC20 CW 8KB 39.5 CB and the associates at the ProDesk at your local store can assist with ordering in their Quote Center.