Q:Does anyone know where to find any NOS of this item? I need the 6 foot hose length for a wheelchair user. The later version of this from Glacier Bay has 5 foot hose. Alternatively, Is it possible to get the longer hose and replace it from Glacier Bay?
by|Nov 3, 2023
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Q:The shower water diverter knob broke off. Plastic broke inside and water pours from where knob was. Can I order/purchase only this part only?
by|Jan 5, 2022
2 Answers
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A: The item you have purchased is covered by a limited lifetime warranty. Please contact us at 440-4391830 x 3500 for assistance with replacement parts.
by|Jan 5, 2022
A: Yes! Mine has same issue! Can I get replacement part? Thanks!
by|Jan 5, 2022
Q:Where is the diverter knob located? My wife cannot reach the ones that are on top of the shower heads.
by|Jul 9, 2021
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A: It is located at the bottom of the bar.
by|Dec 8, 2021
Q:Does the handheld shower include a pause feature?
by|Jul 4, 2021
1 Answer
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A: No, it does not have a pause function.
by|Oct 27, 2021
Q:Can I buy more adhesive suction for the part that sucks to the wall
by|Apr 23, 2021
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A: Please contact us at 800-531-3342 x 3600 or customerservice@waxmancpg.com for assistance.
by|Apr 25, 2021
Q:Is the handheld shower component able to tilt to different angles or is it in a fixed position? If it can be adjusted to a different angle, how can it be done?
by|Feb 19, 2021
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A: It is in a fized position vertically but can be swiveled from side to side within the holder.
by|Mar 12, 2021
A: The handheld sprayer holder can be raised on the bar, tilted and swiveled 180 degrees.
by|Mar 18, 2021
Q:I need the slide bar holder. It is has a suction cup that fastens to the wall. The suction cup has gone bad.
by|Sep 24, 2020
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A: Contact us at 800-531-3342 x 3600 for a replacement piece.
by|Oct 7, 2020
Q:My shower head is fed water from the tub faucet.
Will this shower head with bar work in my condition?
by|Sep 3, 2020
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A: The wall bar attaches to a shower arm not a faucet so this item will not work for your needs.
by|Sep 14, 2020
A: Out of the box, this model is designed to be fed water directly from the overhead shower head. Your old overhead shower nozzle is unscrewed and this new fixture is screwed on. It is secured to the wall by a suction cup or adhesive retainer. I see no way to modify the fixture to allow for bottom feeding the water. On and off functions are still controlled at the lower faucet diverter.