Q:The included instructions call for the use of not included silicone sealant. A search for this brings up a diverse list of options. Are you asking for silicone caulk or silicone adhesive?
by|May 14, 2024
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A: Thank you. You will want to use an adhesive sealant.
by|May 15, 2024
Q:Can CLR cleaner (calcium,lime,rust) be used on this faucet?
by|Mar 13, 2024
1 Answer
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A: Thank you. We do not recommend you use CLR on this unit.
by|Mar 14, 2024
Q:Does it have brass fittings?
by|Feb 29, 2024
1 Answer
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A: Thank you. Most of the fittings on this faucet are not brass.
by|Mar 1, 2024
Q:Can a Brita filter go into this nozzle?
by|Feb 25, 2024
1 Answer
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A: Thank you. We do not recommend a filtration unit be attached to this unit.
by|Feb 26, 2024
Q:Does this faucet come with a drain?
by|Jan 27, 2024
1 Answer
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A: Thank you. This unit does come with a drain assembly.
by|Jan 29, 2024
Q:How tall is the unit in inches? From the BOTTOM of the base plate to the TOP of the spout arch?
by|Jan 16, 2024
1 Answer
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A: Thank you. the faucet height is 7 31/32 inches.
by|Jan 17, 2024
Q:Does the spout neck swivel
by|Nov 11, 2023
1 Answer
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A: Thank you. The spout does swivel.
by|Feb 20, 2024
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Q:I have had these for just over a year, the faucets have turned a drk grey, it has spots and spotty with not all areas. All three-bathroom faucets have turned grey on different areas. What can I do to stop this? It doesn't come off.
by|Aug 21, 2023
1 Answer
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A: Thank you. Occasionally if you have hard water or water that contains a lot of minerals, you could have an issue with the finish. We recommend using a product specifically made to help eliminate water spots or fingerprints on a faucet. These products work the same way as a car wax so that the water beads on the faucet finish. You can find these products on the internet by typing “faucet wax” into the search field. We also wanted to let you know the finish is covered under the faucet’s limited lifetime warranty so simply contact the Customer Service Center and they would be glad to assist you with your faucet. They can be reached at 1-855-434-5224 Monday through Friday from 8:00 AM to 7:00 PM and Saturday from 9:00 AM to 6:00 PM EST.