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Questions and Answers for Hampton Bay Low-Voltage Black Outdoor Integrated LED Landscape Well Light

Internet #206266142

Model #HD38725

Store SKU #1001492892

  • Durable, weather-resistant, metal construction with black finish
  • Emits a Warm White light for enchanting underwater luminescence
  • Projects light upward to illuminate trees and homes

Questions & Answers

40Questions
caret
Q:Has this light been discontinued?
by|Dec 7, 2020
1 Answer
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A:  No it is not discontinued.

by|Jan 15, 2021
    caret
    Q:Are these on back order or no longer being produced as every store is out of them along with online, can't find anywhere. What's the latest?
    by|Nov 16, 2020
    0 Answer
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    caret
    Q:Can we replace the bulb
    by|Oct 18, 2020
    1 Answer
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    A:  Unfortunately no. This is an integrated LED fixture. I now only use fixtures with replaceable bulbs with G4 bipin bulbs or MR 16 for flood lights

    by|Oct 18, 2020
      caret
      Q:Is this light compatible with both 12V and 15V wiring on the transformer?
      by|Oct 7, 2020
      0 Answer
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      caret
      Q:Id like to bury the cable, but want to rptoect the connection from corrosion. While i can wrap with electrical tape, anything else that should be done?
      by|Apr 20, 2020
      6 Answers
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      A:  Use Dielectric (or electrical grease) it's clear and paste like on the contacts (inside the fittings before putting together and then electrical tape afterwards). Been used in automotive connections for all exposed areas for years. it will displace water, prevent corrosion and is non conductive. I have replaced outdoor lights years later with this in place and connections are still like new..

      by|Sep 21, 2020

        A:  I used waterproof wire nuts instead of their clamps. They are like regular wire nuts filled with silicone.

        by|Apr 21, 2020

          A:  Just use some waterproof electrical tape and wrap it several times around. That "Flex Tape" is thick, waterproof and easy enough to cut to size.

          by|Apr 22, 2020

            A:  Please call 1-800-HomeDepot. We are not the manufacturer of this item.

            by|Apr 22, 2020

              A:  You could use "plastic dip", brush it on and then use waterproof tape as the outside layer wrap. Overkill probably. ;)

              by|Apr 22, 2020

                A:  I wrapped mine in electrical tape before I hid them and I still had issues with the connections. I ended up just soldering them in one by one And cover it with a good amount of heat shrink as they went out and haven’t had issues since

                by|Apr 21, 2020
                  caret
                  Q:My house came with these in the landscape beds. One, which is far away in its own bed by itself, does not appear to turn on. How do you troubleshoot before replacing? Any tips appreciated
                  by|Apr 6, 2020
                  5 Answers
                  Answer This Question

                  A:  Move it close, also check to make sure the wire leading into the housing is ok. It comes out of the bottom of these and can get damaged it stepped on

                  by|Apr 7, 2020

                    A:  Verify your lights are low voltage. Low voltage lights will have a transformer somewhere on the outside of your house. If they are low voltage, disconnect the one that doesn’t come on from the low voltage power line. There should be a simple squeeze-type connector about a foot from the fixture. Reconnect it near where it was connected. If it still doesn’t come on, reconnect it near a working light. If it doesn’t come on, replace it.

                    by|Apr 7, 2020

                      A:  No clue, never had a problem with mine. Make sure they are getting current first and foremost

                      by|Apr 6, 2020

                        A:  Test voltage (12 volt) redo connection (coming in an going out) make sure polarity is correct

                        by|Apr 7, 2020

                          A:  Assuming it was working at some point, I’d start by checking the connection (ie where the wire from the light connect to the wire with power) to ensure a) the wires are properly touching and b) connected with a water resistant wire nut. If that doesn’t work, I’d check the volt meter to ensure the wire with power a) actually has enough power and b) wasn’t cut. Finally, while these do say they have a long life, I’ve had a few burn out on me and they needed to be replaced.

                          by|Apr 6, 2020
                            caret
                            Q:Is there a spike to mount on the bottom of the light to hold it in place or can you buy is separately or do they just sit there?
                            by|Feb 25, 2020
                            5 Answers
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                            A:  No there is no spike Simply make a pocket in the dirt and nestle it in You won’t need a spike . I have a couple of them and they reflect light up from the bottom of the bush or hedge mostly an accent light Gives a cool shadow of the leaves from underneath. I have the wall wash lights as well and the pathway lights (two varieties) and of course the standard flood light style as well I find these lights a great diy.

                            by|Feb 29, 2020

                              A:  No spike, designed to be buried in ground.

                              by|Apr 22, 2020

                                A:  No, there is no spike. You dig a hole and it sits in it. I have not had a problem.

                                by|Feb 25, 2020

                                  A:  Nothing you can buy. You just dig a small hole and set it in

                                  by|Feb 26, 2020

                                    A:  Sorry, no spike, designed to be buried in the ground.

                                    by|Feb 26, 2020
                                      caret
                                      Q:are they dimmable
                                      by|Dec 20, 2019
                                      5 Answers
                                      Answer This Question

                                      A:  No

                                      by|Dec 21, 2019

                                        A:  No, it is not dimmable.

                                        by|Dec 21, 2019

                                          A:  NO, these lights will run off of a transformer. The transformer can’t dim the power. May I add that these lights look amazing with the wattage supplied. These lights are made to shine up a wall or tree and look amazing. I know the other landscape lights that can be adjusted had different wattages for them. The lower wattage = lower light intensity.

                                          by|Dec 21, 2019

                                            A:  No. I just answered this ? So read that one and I hope it helps.

                                            by|Dec 22, 2019

                                              A:  No, they are not dimmable.

                                              by|Dec 21, 2019

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