Questions and Answers for Home Accents Holiday 7.5 ft. Pre-Lit LED Wesley Slim Spruce Artificial Christmas Tree with 350 SureBright Color Changing Lights
Q:Is there a plug I. To plug in a tree topper star?
by|Dec 8, 2022
1 Answer
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A: Hello Patti, thank you for your question. The 7.5 Ft Wesley Slim Spruce Christmas Tree, does not have a tree topper plug. You would need to use an extension cord for a tree topper. Please feel free to contact us, at 888-919-0070 or warranty@polygroup.com, if you have other questions about your tree.
by|Dec 10, 2022
Q:I bought the 7.5 Wesley Slim Spruce Tree with 350 color changing lights. What kind of fuses do y...
by|Dec 22, 2019
1 Answer
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A: Hello Steph, thank you for telling us about your situation. We regret the inconvenience. Please consider contacting us, at 888-919-0070 or warranty@polygroup.com, for assistance with your tree lights. The Home Accents Holiday 7.5 ft. Pre-Lit LED Wesley Slim Spruce Artificial Christmas Tree (#TG76M3P08D22) features a low-voltage (29V), DC electrical system for the LED lights. This low-voltage system has no consumer accessible fuses, so no spare fuses are included. Best regards, Polygroup Manufacturer
by|Dec 30, 2019
Q:Can this free be an all clear twinkling light
by|Dec 16, 2019
3 Answers
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A: Dear Valued Consumer, thank you for the question. The Home Accents Holiday 7.5 ft. Pre-Lit LED Wesley Slim Spruce Artificial Christmas Tree (#TG76M3P08D22) features 8 different display modes: 1) clear and multi-color fading; 2) clear only fading; 3) clear and multi-color alternating; 4) clear only continuous; 5) clear and multi-color slow fading; 6) multi-color only continuous; 7) multi-color only fading; and 8) combination. If you have any other questions, please feel free to contact a Polygroup telephone agent at 888-919-0070 or send us an email at warranty@polygroup.com. Best Regards, Polygroup Manufacturer
by|Dec 18, 2019
A: One of the modes is clear lights only, they fade in and out, not really twinkle.
by|Dec 18, 2019
A: Yes! The many color and pattern changes are great!
by|Dec 17, 2019
Q:LED burnt out
by|Dec 12, 2019
2 Answers
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A: Hello Brian, thank you for the question. The color changing LED bulbs featured on the Home Accents Holiday 7.5 ft. Pre-Lit LED Wesley Slim Spruce Artificial Christmas Tree (#TG76M3P08D22) are not sold separately from whole tree kits. If you need replacement bulbs, or if you have other questions, please feel free to contact us, at 888-919-0070 or warranty@polygroup.com, Best regards, Polygroup Manufacturer
by|Dec 16, 2019
A: I made sure that if one bulb didn’t work the rest would stay lit. That was the biggest problem with my other ones. They give you a package of replacement bulbs.
by|Dec 17, 2019
Q:Hello, just bought this tree last night. I really just wanted a tree with steady colored lights,...
by|Dec 12, 2019
2 Answers
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A: You can make them be steady colored lights. The choices are on the rectangular shaped little control on the electrical cord.
by|Dec 17, 2019
A: Hello Mary, thank you for telling us about your situation. We regret the inconvenience. Please consider contacting us, at 888-919-0070 or warranty@polygroup.com, for assistance with your tree lights. We want to help! Best regards, Polygroup Manufacturer
by|Dec 16, 2019
Q:Could this tree be used outside on a covered front porch or is it strictly for inside use?
by|Dec 12, 2019
2 Answers
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A: Inside use only.
by|Dec 17, 2019
A: Hello Tom, thank you for the question. The Home Accents Holiday 7.5 ft. Pre-Lit LED Wesley Slim Spruce Artificial Christmas Tree (#TG76M3P08D22) is rated for indoor use only. If you have any other questions, please feel free to contact a Polygroup telephone agent at 888-919-0070 or send us an email at warranty@polygroup.com. Best Regards, Polygroup Manufacturer
by|Dec 16, 2019
Q:What is the power consumption when all lights are on? (In Watts or Amps?)
by|Dec 12, 2019
1 Answer
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A: Hello Alex, thank you for the question. The Home Accents Holiday 7.5 ft. Pre-Lit LED Wesley Slim Spruce Artificial Christmas Tree (#TG76M3P08D22) draws 8 watts when lit. If you have any other questions, please feel free to contact a Polygroup telephone agent at 888-919-0070 or send us an email at warranty@polygroup.com. Best Regards, Polygroup Manufacturer
by|Dec 13, 2019
Q:I may have the wrong remote for this tree, how do i get the correct one?
by|Dec 10, 2019
1 Answer
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A: Hello Rudy, thank you for telling us about your situation. We regret the inconvenience. Please consider contacting us, at 888-919-0070 or warranty@polygroup.com, for assistance with your remote controller. We want to help! Please check your tree's wired, in-line controller as well. It should support 8 functions. Best regards, Polygroup Manufacturer