Q:Does the Amagansett Sand Dune Cream have a mix of color of creams and grays?
by|Mar 5, 2024
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A: Hello! This product is a mix of cream colors.
by|Mar 6, 2024
Q:do the 2x8 or 4x4 tiles come on a 12x12sqft sheet OR are they single tiles that the contractor has to install one by one?
by|Feb 11, 2024
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A: Hello! These are sold as individual items.
by|Feb 12, 2024
Q:Is this tile suitable for a shower wall? It's labeled water resistant (not waterproof) and on Wayfair it is also listed as semi-vitreous 3-7% (which would not be appropriate for a shower area). What is the actual water absorption rating?
by|Feb 2, 2024
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A: Hello! The water absorption is < 0.5% which is suitable to be installed on a shower wall.
by|Feb 5, 2024
Q:This tile is labeled as "Non-Vitreous flooring has water absorption of more than 7% for indoor use" in the specifications. Doesn't that mean it absorbs more water than what you would want in wet shower space?
by|Nov 24, 2023
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A: Hello! I apologize for the confusion. The water absorption is less then 0.5%. I will have this updated on the website.
by|Dec 4, 2023
Q:Is there a water absorption issue if I use this tile to line the bottom of a tile sink? I know they aren't recommended for floors but what about inside dog shower/sink as the base/flooring?
by|Nov 24, 2023
1 Answer
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A: Hello! We do not recommend it, however, it will technically work. It will absorb water, but it will also dry out. If the unit was not used as a tub or daily I do not forsee a failure. But it would be at the owners risk.
by|Dec 4, 2023
Q:I ordered sand dune and received Mallorca cream. It looks much more white than beige. Is this the wrong color?
by|Sep 22, 2023
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A: I apologize you are experiencing issues with your order! The manufacturer name for this item is Mallorca Cream. Once it is in our system we call it Amagansett Sand Dune. If you still believe it is the incorrect item you can email help@ivyhilltile.com with a photo and we will be happy to assist.
by|Sep 26, 2023
Q:Would 1/16th tile spacers work for these? I would like the tile to be as close as possible to add to the variation on the wall (hope it will give it more texture).
by|Sep 21, 2023
1 Answer
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A: Yes, we recommend using a minimum 1/16th of an inch.
by|Apr 29, 2024
Q:can the zellige tiles be installed with schluter to finish he edge or would that not work due to the variance in the size/thickness of these tiles
by|Sep 11, 2023
1 Answer
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A: You can use schluter to finish the edge. Please reach out to your local contractor to figure out the best way to install this item.