Q:How to install exterior moulding/trim? Does Jeld-Wen offer exterior molding kits?
by|Dec 17, 2023
1 Answer
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A: Dear Valued Home Depot Customer, to better answer your question, please contact our HD.com customer service department at 1-800-466-3337, call any day between 6 a.m. and 2 a.m. EST, they can either answer your question or transfer you to your local store to answer your specific question.
by|Dec 18, 2023
Q:Does rhe 2500 come with j channel
by|Jul 16, 2023
1 Answer
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A: Thank you for your inquiry. Our wood and aluminum-clad windows are not built using J Channels as those are only used on our vinyl product lines.
by|Jul 18, 2023
Q:Is the glass in this window tempered?
by|May 11, 2023
1 Answer
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A: Thank you for your inquiry. This window is produced with Annealed glass.
by|May 11, 2023
Q:Do you have to use nailing flange, is it removable
by|Mar 7, 2023
1 Answer
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A: Thank you for your inquiry. The nailing flange can be scored off and the unit installed without it.
by|Nov 21, 2023
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Q:can anyone find one with security or frosted glass for an external bathroom window?
by|Feb 12, 2023
1 Answer
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A: Dear Valued Home Depot Customer, to better answer your question, please contact our HD.com customer service department at 1-800-466-3337 call any day between 6 a.m. and 2 a.m. EST, or call your local store, they can either answer your question or transfer you to your local store to answer your specific question.
by|Feb 14, 2023
Q:How does the 3500 series tilt in for cleaning?
by|Jan 30, 2023
1 Answer
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A: Dear Valued Home Depot Customer, to better answer your question, please contact our HD.com customer service department at 1-800-466-3337 call any day between 6 a.m. and 2 a.m. EST, or call your local store, they can either answer your question or transfer you to your local store to answer your specific question.
by|Jan 31, 2023
Q:can these windows be mounted horizontally?
by|Dec 3, 2022
1 Answer
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A: Thank you for your inquiry. Using our products in a manner that is not their original intended purpose may impact the Warranty on the product and is not recommended. We do offer a sliding window in our W5500 series. Please contact our Home Depot.com customer service department at 1-800-466-3337 or call your local store for assistance in ordering this product.
by|Dec 6, 2022
Q:Just had this window (double hung) installed and there is plastic piece on the jam (both sides) that affects to up down motion of the lower window. What is it?
by|Sep 29, 2022
1 Answer
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A: Thank you for your inquiry. The plastic pieces are the vinyl jamb liners that the sashes ride up and down on.