Questions and Answers for KOHLER Katun Single-Handle 3-Spray Tub and Shower Faucet in Matte Black (Valve Included)

A:  Hello Michelle, this is Lisa with Kohler Co. I am glad to answer your question. This trim is only designed to be paired with the shower valve that is provided in the box. Thank you for choosing Kohler.

A:  Hello Jorge, this is Lisa with Kohler Co. I am happy to address your inquiry. The tub spout will connect to a 1/2" copper pipe that is 4-3/4" to 5" from the finished wall. Please feel free to contact us at 1-800-KOHLER for any additional installation assistance. Thank you for choosing Kohler.

A:  Hello Anniewboys, my name is Kassi with Kohler Co. I'd be glad to answer your question. There is a diverter on the tub spout for the Katun that will switch from the tub spout to the showerhead. When turned on, the water will come out of the tub spout first, pull up on the diverter and it will switch to the showerhead. Thank you for choosing Kohler.

A:  Hello RichInTexas, this is Lisa with Kohler Co. I am happy to address your inquiry. If there is blockage in the internal cartridge, a new part would be needed. To ensure we can troubleshoot with you direct, please feel free to contact us at 1-800-4KOHLER. We are glad to help! Thank you for choosing Kohler.

A:  Hi Haze, this is Sarah with Kohler Customer Service. I am glad to address your question. A leak that occurs after the water is turned off is a result of the valve not closing/sealing completely. This can occur if the lines are soldered with the valve components in place. The seals can melt. Please call our team directly at 1-800-4KOHLER for additional assistance. Thank you for choosing Kohler.

A:  Hi Garrett, this is Sarah with Kohler Customer Service. I am glad to address your question. Both the R26929-4G-CP Cursiva and R78040-4E-BL Katun use the same K-8304 valve body. Thank you for choosing Kohler.

A:  Hi Angel, this is Sarah with Kohler Customer Service. I am glad to address your question. The weep hole on our escutcheon plates provide awareness in the event of a leak. Thank you for choosing Kohler.

A:  Hello, this is Sarah with Kohler Customer Service. I am glad to address your question. Yes, the shower can be installed alone. Thank you for choosing Kohler.