Questions and Answers for KOHLER Rain Duet 3-Spray 1.75 GPM 5.125 in. Wall Mount Handheld Shower Head with Hose in Vibrant Brushed Nickel

A:  Hi Shirl, this is Lisa with Kohler Co. I am glad to answer your question. The model will be a metal-coated plastic. Thank you for choosing Kohler.

A:  Hi Yvonne, this is Sarah with Kohler Customer Service. I am glad to address your question. The remote handshower holder is secured to the tile using the included adhesive. That being said, it could be removed from the tile without causing damage. Thank you for choosing Kohler.

A:  Ruby, my name is Jessica with Kohler Customer Service. I am happy to assist with your inquiry. K-R24163-G-CP has a weight of 2.598 pounds. Thank you for choosing Kohler.

A:  Hi Dave, this is Lisa with Kohler Co. I am glad to answer your question. There is not a way to direct the water spray to a different direction. The magnetic docking block will keep it secure. Thank you for choosing Kohler.

A:  Hello Smre, my name is Meli with Kohler Co. I am delighted to assist with your question. The Rain Duet K-R24163 remote hand shower holder is equipped with an adhesive backing for installation. If desired, screws are provided for additional support. Thank you for choosing Kohler.

A:  Contact Kohler. They can ship you a new part. It's not readily apparent on their website. It was $16.

A:  Hi, this is Laura with Kohler Co. I am happy to assist you with your question. The Rain Duet does not comply with ADA regulations. The sprayhead and hose weigh 2.5 lbs.; we do not have a weight for the handshower alone. Thank you for choosing Kohler.

A:  No

A:  No pause button

A:  I bought it last week and it quick delivery. I am happy with the item, good quality , easy to install and very good experience.

A:  No pause button.

A:  Hi, this is Lisa with Kohler Co. I am glad to answer your question. The Rain Duet™ model does not use a pause button. There are 3 advanced spray functions: full coverage, powerful massage, and gentle mist. Thank you for choosing Kohler.