Questions and Answers for KRAUS Artec Pro Single Handle Pull Down Sprayer Kitchen Faucet with Pot Filler in Chrome

A:  Hi Tremlim, That is a great question, I can answer that for you. The deck plate/escutcheon plate will only cover the extra faucet holes from an old two handle faucet, it will not cover anything else. You will want to cover that with an additional accessory like a dispenser for water filter faucet. You can also cover is up with a counter hole cover of your choice. Please feel free to reach out to us at 800-775-0703 or via email at customerservice@kraususa.com with any additional questions.

A:  It is very short and disappointing, you cannot reach the whole sink, it only pulls down about 6” that is it! Sad but works other wise! Looks great!

A:  Hello Anali, Thank you for your interest in our kitchen faucet! it will be my pleasure to answer your inquiry. This model faucet has a spray head flex reach of 13" from the neutral position on average. Please feel free to reach out to us at 800-775-0703 or via email at customerservice@kraususa.com with any additional questions.

A:  Hi Benny, Thank you for your interest in our kitchen faucet, I can answer your inquiry. This model faucet is designed for indoor residential use and is not recommended for outdoor use. Please feel free to reach out to us at 800-775-0703 or via email at customerservice@kraususa.com with any additional questions.

A:  Hi Patty, Thank you for your interest in our kitchen faucet, I can answer your inquiry. This model faucet in brushed brass has a deeper and darker color than gold as it has a brushed brass finish. Please feel free to reach out to us at 800-775-0703 or via email at customerservice@kraususa.com with any additional questions.

A:  Mine did not. 

A:  Hi Yamamoto, Thank you for reaching out, I can answer your question. This listing is for the faucet only, however, we do sell this model and finish faucet with a dispenser combination, that combination is the KPF-1603SFS-KSD-32SFS Please feel free to reach out to us at 800-775-0703 or via email at customerservice@kraususa.com with any additional questions

A:  Hi Carmela, Thank you very much for your purchase of our kitchen faucet! I can assist you with this inquiry. The thread type and size of the aerator on the pot filler is 13/16-27UNS-2A, so you can install any accessory you would like onto this threaded section. However, from your description, it sounds as though your faucet may be installed to far from the basin of your sink and causing water to drop onto the counter. Please feel free to reach out to us at 800-775-0703 or via email at customerservice@kraususa.com with any additional questions.

A:  Hi Randy, Thank you for your interest in our kitchen faucet, it will be my pleasure to answer your inquiry. Yes, it is possible to replace the aerator with a filtration system of your choice on the pot filler. Please contact us directly by phone at 1-800-775-0703 or by email at CustomerService@kraususa.com so that we can resolve this issue as quickly as possible.

A:  That happened to us also.  We just needed to tighten that upper part of the fixture.  Very easy fix.

A:  This is interesting!, I just started having the same issue and was going to contact Home Depot, the sprayer is down to a trickle and I do not have any feedback on how to fix it. I would love to keep it too if there is a fix for this problem. Otherwise I want a replacement or money back.

A:  Did either of you get an answer yet from Kraus? We are considering but only if this issue has been resolved. Thanks

A:  Hello Ries, Thank you for your interest in our kitchen faucet! The pot filler aerator on the KPF-1603SBBG is removable and we have replacement parts available if needed. Please feel free to reach out to us at 800-775-0703 or via email at customerservice@kraususa.com with any additional questions.

A:  Hello Lynda, I think you may be confused as to the model, we have the KPF-1603 and the KPF-1604. The main difference is in how the faucet functions, the KPF-1603 is a commercial function faucet and the KPF-1604 is a pull down function faucet. If you have anymore questions please contact us by phone at 1-800-775-0703 or by email at CustomerService@kraususa.com