Questions and Answers for KRAUS Artec Pro Single Handle Pull Down Sprayer Kitchen Faucet with Pot Filler in Chrome

A:  That is a great question and I can answer that for you! This model faucet does not come with a deck plate, however, it does come with a "seat" plate that is installed under the mounting surface to stabilize it, for thin materials like stainless steel. Please feel free to reach out to us at 800-775-0703 or via email at customerservice@kraususa.com with any additional questions.

A:  Hi Alex, Thank you for your interest in our kitchen faucet! I can answer that for you. The spout on this model faucet has a removable aerator and the thread size is 13/16-27UNS-2A, if your water filter does not fit, you can use an adapter to attach it. Please feel free to reach out to us at 800-775-0703 or via email at customerservice@kraususa.com with any additional questions.

A:  Hi Kath, Thank you for your interest in our kitchen faucet! I can answer that for you. This model faucet has a spray head and spout for all your kitchen needs, only one can be used at a time while the water is running for water conservation purposes. Please feel free to reach out to us at 800-775-0703 or via email at customerservice@kraususa.com with any additional questions.

A:  Hi Lau, Thank you for reaching out, I can answer your inquiry. It is not recommended to attach aftermarket accessories to the spout as it could damage the spout aerator threads. Please feel free to reach out to us at 800-775-0703 or via email at customerservice@kraususa.com with any additional questions.

A:  Hi Peggy, Thank you for reaching out, we can certainly assist you with your faucet. Most of the time when there is reduced flow on one temperature is is due to two main causes, installation error or a blockage of some sort, in either case we can assist you with that. Please contact us directly by phone at 1-800-775-0703 or by email at CustomerService@kraususa.com so that we can resolve this issue as quickly as possible.

A:  Hello Luis, Thank you for your interest in our kitchen faucet! I can answer your inquiry. We recommend a cabinet height no lower than 28 as this model faucet is very high. Please feel free to reach out to us at 800-775-0703 or via email at customerservice@kraususa.com with any additional questions.

A:  Hi Masanori, That is a great question and I can answer that for you. The pot filler aerator is internal and is the thread type and size 13/16-27UNS-2A. Please feel free to reach out to us at 800-775-0703 or via email at customerservice@kraususa.com with any additional questions.

A:  Hi Coco, Thank you for your interest in our kitchen faucet! I can answer your inquiry. This model faucet has our smart handle design that only moves forward and down, starts in the cold setting, and does not require much space, only the space required for you to grab and move the handle. Please feel free to reach out to us at 800-775-0703 or via email at customerservice@kraususa.com with any additional questions.