Questions and Answers for KRAUS Outlast MicroShield 32 in. Undermount Double Bowl 16 Gauge Stainless Steel Kitchen Sink with Accessories

A:  Hello, we sincerely apologize for any confusion on Home Depot's Website. We can confirm both bowls are equal in dimensions for the KBU22E sink model. Please contact us directly by phone at 1-800-775-0703 or by email at CustomerService@kraususa.com with any further questions or concerns.

A:  Hello, first, let me apologize for your experience with your sinks strainer. Rest assured that we won’t be satisfied until you are! Please contact us directly by phone at 1-800-775-0703 or by email at CustomerService@kraususa.com so that we can resolve this issue as quickly as possible. Thanks for reaching out.

A:  Hello, Thank you for your purchase of our kitchen sink! I can answer that question for you. The template that comes with the sink has three reveals listed on it, flush/zero, positive and negative. You will want to confirm the cutout you have against the template that was provided with your sink in the box for accuracy. There is a slight curvature to the sink front and back lip as well as well as an even slighter curve in the left and right side lip. Please feel free to reach out to us at 800-775-0703 or via email at customerservice@kraususa.com if you have anymore questions or concerns

A:  Hi Pat, Thanks for reachgin out to us. Yes, the surface is very easy to claim and will not have particles left. Please feel free to reach out to us at 800-775-0703 or via email at customerservice@kraususa.com with any additional questions and we would be happy to assist. Thank you for reaching out.

A:  Hate the textured finish! Always looks stained

A:  The sink is very easy to clean and food particles do not get caught. I would definitely buy another one.

A:  Hi DreamyKitchen, Thanks for reaching out to us. Our KBU14E weighs approximately 30lbs. Hope this helps. Please feel free to reach out to us at 800-775-0703, via email at customerservice@kraususa.com or even text us directly from our website with any additional questions. Happy to assist. Thank you for reaching out.

A:  Yes, you can put the sink grid in the dishwasher for cleaning

A:  Hi Jules, Absolutely. Our dish grids are dishwasher safe and would be just fine. Thanks, Mike Kraus USA

A:  It’s not bright but matches well with brushed finish faucets. Love it!

A:  Hi NeedKitchenHelp, Thank you for your inquiry. Our Microshield sinks have the same color and main difference would be the finish is matte. This will still go well with stainless appliances and fixtures. The Microshield finish allows the sink scratch resistant. Please contact our customer service department directly at 1-800-775-0703 or by email at customerservice@kraususa.com. Best Regards, Kraus USA Customer Support

A:  Hi Lou, Thank you for your inquiry. This model sink is not hard to clean and you would maintain the same way as a standard stainless steel sink.The sink is textured and allows for a scratch-resistant finish which helps prevent damage from daily use. Please feel free to reach out to us at 800-775-0703 or via email at customerservice@kraususa.com. Best Regards, Anna Kraus USA Customer Support

A:  It is very easy to clean. It is not grooved, just textured.