Questions and Answers for Kwikset Z-Wave SmartCode Lifetime Satin Nickel Keypad Electronic Tustin Door Lever Featuring SmartKey Security

A:  Here's a link to the installation guide which will allow you to follow in reverse for uninstallation: https://kwiksetprodstorage.blob.core.windows.net/documents/kw_is_5049718_912.pdf

A:  The factory reset instructions can be viewed on the last page of the installation instructions provided below. It is recommended that you add and delete all user codes through your smart home control system. If your system does not allow this, codes may be added directly to the lock as shown here: https://kwiksetprodstorage.blob.core.windows.net/documents/kw_is_5049718_912.pdf

A:  Yes, Z-Wave locks are compatible with the Vivint system.

A:  Yes, however, please check the specifications for this lock to ensure it will fit your door setup: https://s7d2.scene7.com/is/content/Kwikset/SmartCode-912-Z-Wave-Lever-Data-Sheet

A:  This model can be unlocked by using the keypad or the physical key. We would be more than happy to verify your lock's warranty. Please call our Support Team at 1-800-327-LOCK (5625).

A:  Use the key. That always works even if batteries are dead.

A:  Please click here to see an image of the interior side of the lock: https://www.kwikset.com/products/detail/912-smartcode-electronic-tustin-lever-with-z-wave-technology?variant=912tnl-trl-zw-11p

A:  Yes, the user codes can be programmed to include 4 to 8 digits: Please see section 8 in the programming instructions: https://images.thdstatic.com/catalog/pdfImages/3d/3dbc5840-026f-4740-a22c-1ec2686c6e81.pdf

A:  An "extra" code may be entered for a short time, allowing a repair person or someone whom you desire to enter your residence to key in "their code," which may easily be deleted later by the homeowner (you).

A:  Typically people like to have their own unique code that is easy for them to remember.