Q:In cooling mode, does the the fan stay on constantly or turn off when it reaches the programmed temperature? I see that there is an auto setting for the directional vents but is that the setting for the fan to be constant in cooling mode? Thank you!
by|May 24, 2022
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A: When the LG 10,000 BTU Smart Wi-Fi Portable Air Conditioner, Cooling & Heating, Model # LP1021BHSM runs in Cool Mode, the compressor runs and cools the room and you can use the ∧/∨ and Fan Speed buttons to set the desired temperature and fan speed. The fan and the compressor do not turn off when the unit reaches the set temperature. The Auto Swing function automatically moves the louvers to adjust the direction of the airflow, and you can press the Auto Swing button repeatedly to select your desired direction...^Ivan
by|Jun 10, 2022
Q:What is the minimum height that is required in the window installation kit?
by|May 22, 2022
1 Answer
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A: Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
by|Jun 9, 2022
1 found this answer helpful
Q:Can this a/c unit be transported while lying on its side? If it can be, does it then need to be kept in the upright position for a certain amount of time before being operated?
by|May 19, 2022
1 Answer
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A: Hello, yes it can be transported lying on its side. You can let it at upright position for at least 5 to 10 minutes.^Venette
by|Jun 4, 2022
1 found this answer helpful
Q:Is there a way to have the unit run continuously in cool mode? It goes on and off in the middle of the night and keeps waking me up. My old unit used to do this in power saver mode, but it doesn?t seem like there is an option for it on this unit.
by|May 18, 2022
1 Answer
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A: Hello, you can try to turn On the fan instead so the air will continuously circulate. You can also contact our Customer Support via direct message on Facebook so we could check if there are other options.^Venette
by|Jun 8, 2023
Q:does it come with installation kit and instructions
by|May 14, 2022
1 Answer
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A: Hello, yes it does.^Venette
by|May 16, 2022
Q:I am planning using this unit in the highlands of Reno. The room is about 500 sq feet and air inside our room is already dry - 20-22% humidity.
Will I still need to put the house in the window in my environment?
by|May 11, 2022
1 Answer
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A: Hello, yes you have to.^Venette
by|May 12, 2022
Q:was it supposed to come with a drain hose?
by|May 11, 2022
3 Answers
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A: Hello, drain hose is not required for this model.^Venette
by|Jul 5, 2023
3 found this answer helpful
A: Do not listen to Venette she is incompetent and keeps giving one word wrong answers and changing this answer. If you only use it in A/C mode then according to LG no it should not need to be drained as the water should evaporate throughs the exhaust.
by|Jul 5, 2023
A: oh yes it is you will need a drain hose for both drains i have had one for a couple of years and if you do not have a drain hose it will fill with water and it will stop cooling
by|Jul 19, 2022
1 found this answer helpful
Q:What is the length of the flexible vent hose?
by|May 9, 2022
1 Answer
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A: Hello, it is 14 inches minimum and 59 inches maximum. ^Venette
by|May 10, 2022
Q:Can it be vented thru wall not window? Drain empties where?
by|May 9, 2022
3 Answers
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A: Hello, unfortunately it is not possible.^Venette
by|Jun 3, 2022
1 found this answer helpful
A: I would say yes but would recommend at least a double wall duct through wall because it is warm to hot exhaust from the condenser. The drain is a manual operation you drain it into any container you wish.
by|May 11, 2022
A: Not sure about the wall. I guess it could but you’d have to cut a piece of wall out and not really sure why you’d want to do that. Drains on the bottom.
by|May 10, 2022
Q:W/hat is the shortest length for the window venting kit?
by|May 2, 2022
1 Answer
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A: Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette