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Questions and Answers for LG 10,000 BTU Portable Air Conditioner LP1021BSSM Cools 450 Sq. Ft. with Dehumidifier and Wi-Fi in Gray

Internet #314714102

Model #LP1021BSSM

Store SKU #1005824855

  • Cools medium rooms up to 450 sq. ft. (18' x 25' size)
  • 3 in 1 operation: Cool, dehumidify (dry) and circulate (fan)
  • Works with LG ThinQ, Amazon Alexa and Hey Google

Questions & Answers

83Questions
caret
Q:In cooling mode, does the the fan stay on constantly or turn off when it reaches the programmed temperature? I see that there is an auto setting for the directional vents but is that the setting for the fan to be constant in cooling mode? Thank you!
by|May 24, 2022
1 Answer
Answer This Question

A:  When the LG 10,000 BTU Smart Wi-Fi Portable Air Conditioner, Cooling & Heating, Model # LP1021BHSM runs in Cool Mode, the compressor runs and cools the room and you can use the ∧/∨ and Fan Speed buttons to set the desired temperature and fan speed. The fan and the compressor do not turn off when the unit reaches the set temperature. The Auto Swing function automatically moves the louvers to adjust the direction of the airflow, and you can press the Auto Swing button repeatedly to select your desired direction...^Ivan

by|Jun 10, 2022
    caret
    Q:What is the minimum height that is required in the window installation kit?
    by|May 22, 2022
    1 Answer
    Answer This Question

    A:  Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette

    by|Jun 9, 2022
      1 found this answer helpful
      caret
      Q:Can this a/c unit be transported while lying on its side? If it can be, does it then need to be kept in the upright position for a certain amount of time before being operated?
      by|May 19, 2022
      1 Answer
      Answer This Question

      A:  Hello, yes it can be transported lying on its side. You can let it at upright position for at least 5 to 10 minutes.^Venette

      by|Jun 4, 2022
        1 found this answer helpful
        caret
        Q:Is there a way to have the unit run continuously in cool mode? It goes on and off in the middle of the night and keeps waking me up. My old unit used to do this in power saver mode, but it doesn?t seem like there is an option for it on this unit.
        by|May 18, 2022
        1 Answer
        Answer This Question

        A:  Hello, you can try to turn On the fan instead so the air will continuously circulate. You can also contact our Customer Support via direct message on Facebook so we could check if there are other options.^Venette

        by|Jun 8, 2023
          caret
          Q:does it come with installation kit and instructions
          by|May 14, 2022
          1 Answer
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          A:  Hello, yes it does.^Venette

          by|May 16, 2022
            caret
            Q:I am planning using this unit in the highlands of Reno. The room is about 500 sq feet and air inside our room is already dry - 20-22% humidity. Will I still need to put the house in the window in my environment?
            by|May 11, 2022
            1 Answer
            Answer This Question

            A:  Hello, yes you have to.^Venette

            by|May 12, 2022
              caret
              Q:was it supposed to come with a drain hose?
              by|May 11, 2022
              3 Answers
              Answer This Question

              A:  Hello, drain hose is not required for this model.^Venette

              by|Jul 5, 2023
                3 found this answer helpful

                A:  Do not listen to Venette she is incompetent and keeps giving one word wrong answers and changing this answer. If you only use it in A/C mode then according to LG no it should not need to be drained as the water should evaporate throughs the exhaust.

                by|Jul 5, 2023

                  A:  oh yes it is you will need a drain hose for both drains i have had one for a couple of years and if you do not have a drain hose it will fill with water and it will stop cooling

                  by|Jul 19, 2022
                    1 found this answer helpful
                    caret
                    Q:What is the length of the flexible vent hose?
                    by|May 9, 2022
                    1 Answer
                    Answer This Question

                    A:  Hello, it is 14 inches minimum and 59 inches maximum. ^Venette

                    by|May 10, 2022
                      caret
                      Q:Can it be vented thru wall not window? Drain empties where?
                      by|May 9, 2022
                      3 Answers
                      Answer This Question

                      A:  Hello, unfortunately it is not possible.^Venette

                      by|Jun 3, 2022
                        1 found this answer helpful

                        A:  I would say yes but would recommend at least a double wall duct through wall because it is warm to hot exhaust from the condenser. The drain is a manual operation you drain it into any container you wish.

                        by|May 11, 2022

                          A:  Not sure about the wall. I guess it could but you’d have to cut a piece of wall out and not really sure why you’d want to do that. Drains on the bottom. 

                          by|May 10, 2022
                            caret
                            Q:W/hat is the shortest length for the window venting kit?
                            by|May 2, 2022
                            1 Answer
                            Answer This Question

                            A:  Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette

                            by|May 2, 2022

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