Questions and Answers for LG 12,000 BTU 115V Window Air Conditioner LW1217ERSM Cools 550 sq. ft. with and Wi-Fi Enabled in White

A:  Your new LG 12,000 BTU Smart wi-fi Enabled Window Air Conditioner, Model # LW1217ERSM is designed to operate with approximately 1/2” of water in the bottom pan. There is no need to add water if the pan is dry. It has a Slinger Fan that has an outer ring that picks up the condensed water from the base pan if the water level gets high enough. The water is then picked up by the fan and expelled through the condenser, making the air conditioner more efficient...^Ivan

A:  Hello! No, this LG Window Air Conditioner can only be horizontal. ~Rita

A:  18000 BTU needs a 220 Volts line, LG rep.read the question first before you give the wrong answer

A:  Hi, There. The power cord of this appliance is equipped with a three-prong (grounding) plug. Use this with a standard three-slot (grounding) wall power outlet to minimize the hazard of electric shock. Do not under any circumstances, cut or remove the third (ground) prong from the power cord. Use of extension cords could cause serious injury or death.We advise customers to have the wall receptacle and circuit checked by a qualified electrician to make sure the receptacle is properly grounded. ^Danee

A:  Hello! This unit works by pulling in hot air from the room, then cooling some of the air with a condenser, which gets released back into the room, and the air that isn't cooled is released as excess heat outside! ^Ian

A:  Hi, no this model LW1217ERSM cannot be recharged. Please call us at (800) 243-0000 between Mon. to Sun. 8AM - 9PM EST so that we can further assist you with your unit not cooling. We'd be happy to assist towards resolving this issue! ^Chris

A:  Hey there, Sandy. The electrical power input watts for this refrigerator are 1030.0. ~Anthony

A:  Hello, Cher! The thermostat can be set between 60°F - 86°F (16°C - 30°). ~Rita