Q:3 people have asked this: Why is the Banbury 3pc set listed twice? Model# Y2633BN is $64.98 and Model# BanburyBN3PC24 is $78.06. So far, HD customer service is just giving non-answers. Can someone take 5 minutes to actually figure out the difference?
by|Sep 22, 2021
1 Answer
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A: Hello JoshK and thank you for your interest in Moen products. The models Y2633BN and BanburyBN3PC24 are the exact same products. Stores can price their products at their own discretion. If you have additional questions, please feel free to call us at 1-800-289-6636. Our business hours are 8:00am -7:00pm Eastern Time Monday through Friday
by|Jun 17, 2023
1 found this answer helpful
Q:being sent to wrong city
Can it be sent to:
1010 N Lakeshore Drive
Unit 1004
by|Sep 21, 2021
1 Answer
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A: Hello Vanity. To better answer your question, please contact our HD.com customer service department at 800-430-3376; you can call any day between 6:00 am and 2:00 pm Eastern Time. You can also call your local store, they can either answer your question or transfer you to the correct area.
by|Sep 21, 2021
Q:What size are the grub screws for this?
by|May 9, 2021
1 Answer
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A: Hello Brittany and thank you for your interest in Moen products. The Banbury 3-Piece Bath Hardware Set with 24 in. Towel Bar, Toilet Paper Holder, and Towel Ring in Brushed Nickel us a 2.0 hex head screw. For additional assistance, please feel free to call us at 800-289-6636. Our business hours are 9:00 a.m.-5:30 p.m. Eastern Time Monday through Friday.
by|May 9, 2021
Q:where can i get another one of the screws that secures each device underneath them ex. the screw came out of one of the things that holds the toilet paper holder in place so now one is wiggly and one is not thus making the entire thing loose
by|Apr 30, 2021
1 Answer
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A: Hello july7 and thank you for your interest in Moen products. The Moen Banbury 3-Piece Bath Hardware Set with 24 in. Towel Bar, Toilet Paper Holder, and Towel Ring in Brushed Nickel uses setscrew size M4 x .7 x 10mm. Moen does not provide setscrews separately (they are included in the packaging). Should you have any additional pre-purchase questions or need warranty assistance, please contact Moen’s consumer services at 800-289-6636. Our business hours are 9:00 a.m. - 5:30 p.m. Monday through Friday Eastern Time
by|May 2, 2021
Q:Can you install this on tile ?
by|Feb 12, 2021
1 Answer
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A: Hello Tom and thank you for your interest in Moen products. We are happy to assist you with your question on the accessory kit CH3PC24. This can be installed into tile. You may need a ceramic drill bit to assist with the installation. Should you have any additional questions, please feel free to call us at 800-289-6636. Our business hours are 9-5:30pm Monday through Friday Eastern time.
by|Feb 12, 2021
Q:Can you buy a mounting hardware kit for this rack
by|Jan 10, 2021
1 Answer
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A: Hello John and thank you for your interest in Moen products. The Moen Banbury 3-Piece Bath Hardware Set with 24 in. Towel Bar, Toilet Paper Holder, and Towel Ring in Brushed Nickel includes the template and mounting hardware to take the guesswork out of installation. For pre-purchase, installation and warranty assistance, please feel free to call us at 800-289-6636. Our current business hours are Monday through Friday from 9:00 am - 5:30 pm (Eastern Time).
by|Jan 12, 2021
Q:Who is making 36" towel bars?
by|Dec 9, 2020
1 Answer
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A: Hello JoeWb and thank you for your interest in Moen Banbury 3-Piece Bath Hardware Set with 24 in. Towel Bar, Toilet Paper Holder, and Towel Ring in Brushed Nickel model Y2633BN. We do not make a 36” towel bar. If you have additional questions, please feel free to call us at 800-289-6636. Our business hours are 9:00 am – 5:30 pm Monday through Fridays (EST).
by|Dec 9, 2020
Q:What is the difference btwn. the listings for the 24” towel bar, ring, and t. p. Holder.
It seems to be listed more than once for different prices. Is on better than the other? Am I missing something?
by|Nov 22, 2020
2 Answers
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A: Towel bar holds 2 bath towels. Ring holds hand towel. Toilet paper bar holds a roll of toilet paper. Looks good and we like it.
by|Nov 24, 2020
A: Hello TallJ and thank you for your interest in Moen products. Home Depot offers several different product sets in different finishes for the Moen Banbury bath accessories. They offer a Moen Banbury 3-piece accessory set with a towel ring, paper holder and an 18” towel bar in brushed nickel, chrome and Mediterranean bronze. They offer a Moen Banbury 3-piece accessory set with a towel ring, paper holder and a 24” towel bar in chrome, brushed nickel and Mediterranean bronze. Home Depot also offers a Moen Banbury 4-piece accessory set with a robe hook, towel ring, paper holder and a 24” towel bar in chrome, brushed nickel and Mediterranean bronze. If you have additional questions, please feel free to call us at 1-800-289-6636; we are currently available Monday through Friday from 9:00 am - 5:30 pm Eastern Time.
by|Nov 25, 2020
Q:Does the toilet paper holder Pivot?
by|Jul 1, 2020
3 Answers
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A: Yes. On one side the arm pivots up, parallel to the wall, and on the other it rests. Best design ever for changing the roll.
by|Feb 9, 2024
1 found this answer helpful
A: Yes, the arm pivots up from one side to put the toilet paper roll on. When you put it back down, it rests / locks into the other side.
by|Jul 6, 2020
A: Hello Loriincc and thank you for your interest in Moen products. The Moen Banbury 3-Piece Bath Hardware Set with 24 in. Towel Bar, Toilet Paper Holder, and Towel Ring in Brushed Nickel includes the Y2608BN Banbury Brushed nickel pivoting paper holder. If you have additional questions, please feel free to call us at 800-289-6636.
by|Jul 2, 2020
Q:Is the toilet paper holder a pivoting one? If not do they feature a set with one that pivots?
by|Mar 20, 2020
3 Answers
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A: Yes. It pivots
by|Mar 27, 2020
A: Yes
by|Apr 7, 2020
A: Hello Ashley and thank you for your interest in Moen products. We are happy to assist you with your Y2608brb product. The paper holder is a pivoting paper holder. Should you have any additional questions please feel free to call us at 1-800-289-6636. Our business hours are 8:00 am - 7:00 pm Monday through Friday Eastern time.