Q:Hi there, where was this product made? I am looking at the Carrara White Hexagon 2" mosaic. Thanks!
by|Jan 27, 2024
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A: The tile is made in China, Thank you for your interest in MSI Carrara White Hexagon 12 in. x 12 in. x 8mm Honed Marble Mesh Mounted Mosaic Tile. Good luck with your project.
by|Jan 29, 2024
Q:How do I calculate how much grout is needed?
by|Jan 25, 2024
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A: To calculate grout quantity, measure the area and multiply length by width for total square footage. Factor in grout thickness and multiply to determine volume. For irregular areas, calculate in smaller sections. Convert volume to cubic yards or assess grout bags needed based on packaging. This ensures an accurate estimate, but for further assistance, consult a professional installer. Thank you for your interest in MSI Carrara White Hexagon 12 in. x 12 in. x 8mm Honed Marble Mesh Mounted Mosaic Tile. Good luck with your project.
by|Jan 25, 2024
Q:I used 56 pieces for my kitchen backsplash and after removing the grout haze with a recommended solution, it still appears duller than prior to grouting. Can I use the Miracle Sealants 511 Seal & Enhance to make it appear more vibrant? Will it work?
by|Nov 6, 2023
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A: it is generally recommended to use an impregnator penetrating sealer to seal tile. The specific brand or type of sealer may vary based on individual preferences and the specific requirements of the project. However, it is always a good idea to consult a professional installer for their recommendation on the suitable sealer for your specific project. Thank you for your interest in MSI Carrara White Hexagon 12 in. x 12 in. x 8mm Honed Marble Mesh Mounted Mosaic Tile. Good luck with your project.
by|Nov 7, 2023
Q:Is the Carrara White hex tile real marble? It says honed marble LOOK in the description.
by|Oct 20, 2023
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A: Apologies for any inconvenience. This tile is genuine marble with a honed finish. We've reported the issue to Home Depot, and they aim to resolve it within 24-48 hours. Thank you for your interest in MSI Carrara White Hexagon 11.75 in. x 12 in. Honed Marble Look Floor and Wall Tile. Good luck with your project.
by|Dec 5, 2023
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Q:does this product meet COF standards
by|Sep 6, 2023
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A: Yes, this product does meet COF standards. This product is greater than 0.5 which means it is recommended for standard residential and commercial applications and is marginally skid resistant. Thank you for your interest in MSI Athena Gold 12 in. x 11.73 in. Honed Marble Floor and Wall Tile. Good luck with your project.
by|Sep 12, 2023
Q:I plan to use Carrara White Hexagon for the shower floor. Must it be sealed? If so, how many coats and what sealer is recommended?
by|Aug 15, 2023
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A: Certainly. It's recommended to seal marble White Hexagon tile when used on a shower floor due to their vulnerability to water and staining. To protect them, use 1-2 coats of a reputable penetrating sealer specifically formulated for natural stone. Opt for a sealer that maintains the tiles' appearance. However, we always recommend that it is a best practice to check with a professional installer when seeking personalized guidance on selecting the suitable sealer for your specific application. Thank you for your interest in MSI Carrara White Hexagon 11.75 in. x 12 in. Honed Marble Look Floor and Wall Tile. Good luck with your project.
by|Dec 5, 2023
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Q:Does the angora hexagon tile need to be sealed when used on a bathroom floor? If so, what sealer do you recommend?
by|Aug 7, 2023
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A: Yes, it is important to seal tile, and using an impregnator penetrating sealer is recommended. However, it's best to consult a professional installer to determine the most suitable sealer for your specific project. Thank you for your interest in MSI Angora Hexagon 11.75 in. x 12 in. x 10mm Honed Mosaic Marble Floor and Wall Tile. Good luck with your project.
by|Sep 10, 2023
Q:The customer has a HOA that requires a 60+ Rating. Please advise as to which is the preferred underlayment to use for marble mosaic's. Some sudgestions have been 'CORK', and 'Easy mat sound guard'
by|May 17, 2023
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A: Thank you for your interest in MSI Capri Blue Hexagon 12 in. x 11.75 in. x 10mm Honed Mosaic Marble Floor and Wall Tile. Please note the Cork is one suggestion and it has an established rating: QEP 200 sq. ft. 48 in. x 50 ft. x 1/4 in. Natural Cork Underlayment Roll 72000Q - The Home Depot
IC rating of 51 when installed with 6° cement slab and 61 when installed with 6' cement slab and suspended ceiling
STG rating of 52 when installed with 6° cement slab and 60 when installed with 6° cement slab and suspended ceiling
MR 4.1 - 5% Recycled Content of total building materials (post consumer + % of post industrial)
MR 4.2 - 10% Recycled Content of total building materials (post consumer + ¥2 of post industrial)
MR 6 - Specifying rapidly renewable building materials for 5% of total building materials
EQ 4.1 - Low Emitting Materials Adhesives & Sealants (Adhesives Specified meet SCAQMD Rule 1168)
QEP 200 sq. ft. 48 in. x 50 ft. x 1/4 in. Natural Cork Underlayment Roll 72000Q - The Home Depot