A: Hello! Thank you for your question! Yes, this tile can be used on the face of a gas fire place as long as it does not come in direct contact with the flames. If you have any other questions, please feel free to reach out to our Customer Service Team at 800-963-7652 and we will be happy to assist you! Have a great day! -Stephanie C
by|Dec 11, 2023
Q:What's the difference between the Natural conchella and Perla conchella tile - they look the same.
by|Jul 1, 2023
1 Answer
Answer This Question
A: Hello! Thank you for your question! I believe the sizing of the tiles is what makes them different. We always recommend ordering a sample first so you can get an idea of the shading and texture of the tile. If you have any other questions, please feel free to reach out to our Customer Service Team at 800-963-7652 and we will be happy to assist you! Have a great day! -Stephanie C
by|Jul 3, 2023
Q:Do I need to use spacers between the tile sheets?
by|Jun 28, 2023
1 Answer
Answer This Question
A: HI Connie! Thank you for your question! We are not licensed installers so we cannot properly answer this question. Please contact your licensed installer or Custom Building Products at 800-282-8786. If you have any other questions, please feel free to reach out to our Customer Service Team at 800-963-7652 and we will be happy to assist you! Have a great day! -Stephanie C
by|Jun 29, 2023
Q:I would love to use this as a backsplash in a camper. I?m looking for something natural, lightweight, durable and easy to clean that provides light. Would this work for a moving home?
by|May 9, 2023
1 Answer
Answer This Question
A: Hello! Thank you for your question! Yes, if the tile is properly installed it shouldn't be an issue. Please contact your licensed installer or Custom Building Products at 800-282-8786. If you have any other questions, please feel free to reach out to our Customer Service Team at 800-963-7652 and we will be happy to assist you! Have a great day! -Stephanie C
by|May 10, 2023
Q:Can mastic be used with this tile
If using for a backsplash
by|Mar 19, 2023
1 Answer
Answer This Question
A: HI Gary! Thank you for your question! Since we are not licensed installers, we cannot properly answer this question. Please ask your installer or contact Custom Building Products at 800-282-8786. If you have any other questions, please contact our Customer Service Team at 800-963-7652 and we will be happy to assist you! Have a great day! -Stephanie C
by|Mar 21, 2023
Q:What kind of trim would I use on this??
by|Mar 17, 2023
1 Answer
Answer This Question
A: HI Terri! Thank you for your question! We do not have a specific trim tile for the Conchella series. Please take a look at the trim tiles we do offer: https://somertile.com/SearchByKeyword?word=trim. If you have any other questions, please contact our Customer Service Team at 800-963-7652 and we will be happy to assist you! Have a great day! -Stephanie C
by|Mar 22, 2023
Q:how do you remove penny tiles from the wall?
by|Aug 20, 2022
1 Answer
Answer This Question
A: Hello,
We recommend to consult with your installer on this matter. If you have any further questions, you can reach out to Custombuildingproducts.com / phone number-800-282-8786.
Thank you!
by|Aug 25, 2022
Q:WHAT ARE THE TRIM PIECES CALLED? I NEED TO ORDER THEM.
THANKS!
by|Jan 4, 2022
1 Answer
Answer This Question
A: Hi! We currently do not offer any trim pieces that directly coordinate with our Conchella Square White. In these cases, we recommend using a Schluter trim if you’re looking for a finishing trim. If you have any further questions, please give us a call at (800)-963-7652.