Questions and Answers for Nexgrill Evolution 5-Burner Propane Gas Grill in Stainless Steel with Side Burner and Infrared Technology

A:  Yes, a standard grill rotisserie attachment will work.   I had one from a previous grill and it worked for this Nexgrill. 

A:  Hello Tony - Thank you for your inquiry! We recommend the following Nexgrill Universal Rotisserie Kit: https://www.homedepot.com/p/Nexgrill-Universal-Rotisserie-Kit-790-0016/206416016 Should you have additional questions, please feel free to reach out to us at 800-913-8999 or wecare@nexgrill.com. Thank you again for your inquiry and Happy Grilling from all of us at The Grill Services!

A:  Yes you can. I got the Nexgrill brand and it works flawlessly(Store SKU #1001537769)

A:  Thank you for your recent inquiry with The Home Depot regarding Evolution 5-Burner Propane Gas Grill in Stainless Steel with Side Burner and Infrared Technology. Nexgrill offers a Universal Rotisserie Kit under internet item #206416016. We appreciate your business and look forward to serving you in the future.

A:  This unit began RUSTING within the first month. "wecare@nexgrill" truly doesn't "care". They strung us along for several months asking for pictures (several times), when/where did we purchase, passed us onto other departments. Purchased quality cover.

A:  We have had ours for over a year and have had no issues with it and the cover broke so it hasn’t been covered the past 6 months 

A:  Hello Doug - Thank you for your inquiry! Here is a link directly to the limited warranty for your review: https://images.thdstatic.com/catalog/pdfImages/70/70b65898-9a52-47da-805a-7d32df01b840.pdf Should you have additional questions, please feel free to reach out to us at 800-913-8999 or wecare@nexgrill.com. Thank you again for your inquiry and Happy Grilling from all of us at The Grill Services!

A:  I have used my grill for two summers. I live in northern Wisconsin and only grill out six months of the year. The grill is stored inside in the winter and covered when not in use. I have zero rust. A grill is not like a car you leave outside. Cover it. Warranty will not cover stupidity.

A:  Hello Julie - Thank you for your inquiry! This grill is a dual-energy model and is convertible to natural gas. Included with the grill are the natural gas orifices to convert all of the gas valves from propane to natural gas usage. To complete your conversion, purchase our Nexgrill Natural Gas Conversion Kit model #710-0008 (sold separately). It includes: (1) 10 ft. natural gas hose with quick connector, (1) natural gas regulator, (1) 5.9 in. NG regulator hose, (1) 6 mm wrench, (1) 6 mm nut driver and (1) hex key. Please feel free to reach out to us directly at wecare@nexgrill.com or call us at 800-913-8999 if you would need further assistance. Thank you for your valuable feedback and we look forward hearing from you. Happy Grilling from all of us at The Grill Services!

A:  You could use natural gas but the burners would to be converted to natural gas nozzles and you would need to supply a gas regulator for natural gas pressure

A:  I found the rust pictures online

A:  Hello HomeDepotCustomer - Thank you for your purchase and for taking the time to provide your feedback of our product. We were sorry to hear that you were not completely satisfied, and we want to make sure that we address all your concerns. Please feel free to reach out to us directly at 800-913-8999 or wecare@nexgrill.com if you would need further assistance. Thank you for your valuable feedback and we look forward hearing from you. Thank you again from all of us at The Grill Services!

A:  I don't see the photos I sent in showing the rust on all the Stainless Steel. Did you see them or were the photos removed? Reattaching them here for you.

A:  Hello Alan - Thank you for your inquiry! We recommend the following cover: https://www.homedepot.com/p/55-in-Grill-Cover-700-0108/206304015 Should you have additional questions, please feel free to reach out to us at 800-913-8999 or wecare@nexgrill.com. Thank you again for your inquiry and Happy Grilling from all of us at The Grill Services!

A:  Hello Curt - Thank you for your inquiry! This grill is available and able to be purchased online. Should you have additional questions, please feel free to reach out to us at 800-913-8999 or wecare@nexgrill.com. Thank you again for your inquiry and Happy Grilling from all of us at The Grill Services!

A:  Hello Bob34 - Thank you for your inquiry! The packaging dimensions and weight are as follows: 35.71"L x 20.67"W x 29.92“H; Weight: 119.22 LBS. Should you have additional questions, please feel free to reach out to us at 800-913-8999 or wecare@nexgrill.com. Thank you again for your inquiry and Happy Grilling from all of us at The Grill Services!

A:  Hello Joanna - Thank you for your purchase and for taking the time to provide your feedback of our product. We were sorry to hear that you were not completely satisfied, and we want to make sure that we address all your concerns. Please feel free to reach out to us directly at 800-913-8999 or wecare@nexgrill.com if you would need further assistance. Thank you for your valuable feedback and we look forward hearing from you. Thank you again from all of us at The Grill Services!