Questions and Answers for Pioneer Low-Ambient 36,000 BTU 3 Ton 17 SEER Ductless Mini Split Wall Mounted Inverter Air Conditioner with Heat Pump 208/230V

A:  Hello! This particular model uses a 1/4"x3/8" diameter line set which can be purchased in the 25 ft length online.

A:  Hello! Low-ambient refers to the heating capability of the system, it can continue providing heat in very low ambient climates (down to -13F).

A:  Usually each square foot of floor space needs about 27 BTU/Hr. for standard conditions. This number changes based on insulation levels and climate conditions.

A:  This requires certain knowledge and tools to install. Instructions are packed with the system and must be followed step by step and with utmost care.

A:  36K system is usually sufficent for 1200 SqF space based on normal conditions (good insulation, no additional heat loads, like stoves and machinery or many people, etc.). Please calculate all extra heat loads carefully and add to the capacity you need.

A:  Optional accessory sold separately. Approx 29 dollars.

A:  Hello! Please check the HighSEER or Pioneer website, or contact us at 800-919-0150 to get that ordered.

A:  This system is recommended for ambient temperatures down to 5F. Performance will be approx 55%. Pioneer offers Hyperformance series and other low Ambient lines that can perform well down to -13F. Visit pioneerminisplit com

A:  It comes with fully digital and adjustable multi function wireless remote controller where you can control all of its functions (like a TV). Or add a module and connect to WiFi even.

A:  NOT for this Diamante Series, but we have WYS series with flexible line set options. Please see details at pioneerminisplit com