Questions and Answers for RIDGID 12 Gallon 5.0 Peak HP NXT Wet/Dry Shop Vacuum with Filter, Hose, Accessories and Additional 20 ft. Tug-A-Long Hose

A:  Dear Daniel, Thank you for reaching out, and we apologize for any inconvenience you've experienced. It's important to note that covering the blower port can restrict airflow, potentially leading to overheating issues. The blower feature is intended for tasks such as blowing leaves or debris. You might want to consider buying the diffuser accessory (part number VT2525) that decreases the power of the air stream leaving the exhaust of the vacuum. This diffuser is available at your local Home Depot store or online at https://www.homedepot.com/. If you need further assistance, please call our Customer Service at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time or send us an email at info@ridgidvacs.com. Thanks, RIDGID

A:  Hello Vwint, Thanks for your inquiry about our product. We are confirming that this vac has a blower feature. Simply connect the supplied hose to the blower opening located at the back of the powerhead. If you have questions or you need assistance, you may call our Customer Service at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time or send us an email at info@ridgidvacs.com and we'll be glad to assist you. Thanks, RIDGID

A:  Hello Edward, Thanks for your inquiry about our product. We would like to get more details about this, including the make and model of the 1.25-inch hose you want to attach to this vacuum's original hose. To further assist you, feel free to call our Customer Service at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time, or send us an email at info@ridgidvacs.com and we'll be glad to help. Looking forward to getting you the right solution. Regards, RIDGID

A:  Hello Shiv, Thanks for your inquiry about our product. VF3502 filter bag works with this model. You'll need to poke a hole along the perforated line on the cardboard or push the cardboard cap into the bag before trying to install onto the inlet to punch a hole in the paper. Insert the cardboard with the rubber gasket over the inlet tube carefully. Push the cardboard collar all the way forward against the drum, making sure the rubber gasket moves over the rib that is present on the inlet port. If you have any questions or concerns, you may call Customer Service at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time or send us an email at info@ridgidvacs.com and we’ll be more than happy to assist you. Thank you, RIDGID

A:  Hi Garry, Thank you for reaching out to us regarding our product inquiry. We have the VT2519 hose to drain adapter that is specifically designed to seamlessly attach to any standard 5/8-inch garden hose, allowing you to efficiently drain water from the vac. With this adapter, you can harness the power of gravity and easily direct the water flow through the garden hose, saving you valuable time and effort. You can buy this adapter at your local Home Depot store or online at homedepot.com or store.ridgid.com. If you have any further questions or concerns, our dedicated Customer Service team is here to assist you. You can reach them at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time. Alternatively, feel free to send us an email at info@ridgidvacs.com and we'll promptly get back to you. Thanks, RIDGID

A:  Hello Vero, Thank you for your inquiry about our products. Please be informed that RIDGID® Wet/Dry vacuums are covered by a lifetime warranty against manufacturing and material defects from the time of purchase. If you have other questions, please feel free to contact our customer service at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time or email us at info@ridgidvacs.com and we'll be glad to assist you. Thank you, RIDGID Customer Support

A:  Hello Bruce, Thank you for reaching out to us regarding our product. This HD1200 model features a high-quality 2-1/2 in. x 7 ft. Tug-A-Long, DUAL-FLEX locking hose. Should you have any further inquiries or need assistance, do not hesitate to contact our dedicated Customer Service team at 1-800-474-3443. Our representatives are available Monday to Friday, from 8:00 AM to 5:00 PM Central Time. Alternatively, you can reach us via email at info@ridgidvacs.com, and we will be more than happy to help address your concerns. Thank you for considering RIDGID for your needs. Best regards, RIDGID

A:  The hose is 2 1/2 inch diameter. Mike

A:  Hello Kellyanne, Thank you for your inquiry. You can run the vacuum without the dust bags. Dust collection bags are completely optional on our RIDGID vacuums. Make sure that you have the correct type of filter depending on the usage of the vacuum. While not mandatory, these bags offer several benefits that can enhance your vacuuming experience. Firstly, they help keep the drum clean by containing the collected debris within a sealed bag. This makes emptying the drum much more convenient and mess-free. Secondly, using filter bags can further prolong the life of the paper filter by preventing it from clogging prematurely. If you have further questions or concerns, you may call our Customer Service at 1-800-474-3443 from Monday through Friday between 8:00 AM to 5:00 PM Central Time and we'd be glad to assist you. Alternatively, you can also reach out via email at info@ridgidvacs.com. Thanks, RIDGID