A: Yes it absolutely can be used manually and should be in order to break the fastener loose.
If the ? ridgid representative ? says otherwise then they are admitting they don?t know how a ratchet works lol.
by|Dec 8, 2023
1 found this answer helpful
A: Hello, Justasking - Thank you for your question. I'm sorry, no. Do not turn the tool off and attempt to use the tool manually to gain extra torque on the nut or bolt being tightened. Doing so could cause damage to the fastener and/or the tool. I hope this helps! Additionally, if you need further support, then a RIDGID Customer Experience Professional is here for you, Monday - Friday from 9 am to 6 pm (EST) when you call or text us at 1.866.539.1710 or through email or live chat when you visit us at https://register.ridgidpower.com/contact. And thank you again for your interest in the 18V Brushless Cordless 3/8 in. Extended Reach Ratchet (Tool Only). - Jewel