Q:While trimming, if i let the trimmer turn off by releasing the handle to move to another part of yard or because my arm is tired, each time i start the trimmer it advances & cuts off part of line when not necessary. Is this normal seems to waste line?
by|Oct 17, 2023
1 Answer
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A: Hello, Kevin - Thank you for your question. Yes this would be normal as this is how the auto feed trimmer is "autofed" line. To prevent this you can slowly keep the trigger depressed to keep it spinning to avoid releasing extra line. I hope this helps! Additionally, if you need further support, then a RYOBI Customer Experience Professional is here for you, Monday - Friday from 9 am to 6 pm (EST) when you call or text us at 1.800.525.2579 or through email or live chat when you visit us at https://www.ryobitools.com/support/contact. And thank you again for your interest in the ONE+ 18V 13 in. Cordless Battery String Trimmer/Edger with 4.0 Ah Battery and Charger. - Jesse
by|Nov 11, 2023
2 found this answer helpful
Q:Do I use the blades to edge the sidewalk or the string?
by|Oct 12, 2023
1 Answer
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A: Hello, Archmom - Thank you for your question. You would edge with string line, the blades are for thicker brush/weeds. I hope this helps! Additionally, if you need further support, then a RYOBI Customer Experience Professional is here for you, Monday - Friday from 9 am to 6 pm (EST) when you call or text us at 1.800.525.2579 or through email or live chat when you visit us at https://www.ryobitools.com/support/contact. And thank you again for your interest in the ONE+ 18V 13 in. Cordless Battery String Trimmer/Edger with 4.0 Ah Battery and Charger. - Jesse
by|Oct 18, 2023
Q:What kind of warranty does this have?
by|Oct 10, 2023
1 Answer
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A: Hello, Ryobi - Thank you for your question. The trimmer, battery and charger, would have a 3year warranty based on the receipt. I hope this helps! Additionally, if you need further support, then a RYOBI Customer Experience Professional is here for you, Monday - Friday from 9 am to 6 pm (EST) when you call or text us at 1.800.525.2579 or through email or live chat when you visit us at https://www.ryobitools.com/support/contact. And thank you again for your interest in the ONE+ 18V 13 in. Cordless Battery String Trimmer/Edger with 4.0 Ah Battery and Charger. - Jesse
by|Oct 17, 2023
Q:Does the trimmer have more than trim head setting (angle)?
by|Oct 6, 2023
1 Answer
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A: Hello, Jimbo - Thank you for your question. I'm sorry, no. This tool should only be used with the string head. I hope this helps! Additionally, if you need further support, then a RYOBI Customer Experience Professional is here for you, Monday - Friday from 9 am to 6 pm (EST) when you call or text us at 1.800.525.2579 or through email or live chat when you visit us at https://www.ryobitools.com/support/contact. And thank you again for your interest in the ONE+ 18V 13 in. Cordless Battery String Trimmer/Edger (Tool Only). - Jewel
by|Oct 11, 2023
Q:Is this a 2 string?
by|Oct 1, 2023
1 Answer
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A: Hello, Ally - Thank you for your question. I'm sorry, no. The line only comes out of one side of the string head. I hope this helps! Additionally, if you need further support, then a RYOBI Customer Experience Professional is here for you, Monday - Friday from 9 am to 6 pm (EST) when you call or text us at 1.800.525.2579 or through email or live chat when you visit us at https://www.ryobitools.com/support/contact. And thank you again for your interest in the ONE+ 18V 13 in. Cordless Battery String Trimmer/Edger (Tool Only). - Jewel
by|Oct 4, 2023
1 found this answer helpful
Q:I need a replacement cutting blade and screw. I have searched your web site and the internet and have not found a replacement. I wonder if you could steer me in the right direction.
by|Sep 29, 2023
1 Answer
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A: Hello, Bigbob48 - Thank you for your question. Available replacement parts can be purchased from Gardner at 877.634.5704. I hope this helps! Additionally, if you need further support, then a RYOBI Customer Experience Professional is here for you, Monday - Friday from 9 am to 6 pm (EST) when you call or text us at 1.800.525.2579 or through email or live chat when you visit us at https://www.ryobitools.com/support/contact. And thank you again for your interest in the ONE+ 18V 13 in. Cordless Battery String Trimmer/Edger with 4.0 Ah Battery and Charger. - Jewel
by|Oct 2, 2023
Q:can you use square .080 line
by|Sep 25, 2023
1 Answer
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A: Hello, Will - Thank you for your question. This trimmer can only be used with 0.065 in. diameter round or twisted or
0.080 in. diameter twisted line. I hope this helps! Additionally, if you need further support, then a RYOBI Customer Experience Professional is here for you, Monday - Friday from 9 am to 6 pm (EST) when you call or text us at 1.800.525.2579 or through email or live chat when you visit us at https://www.ryobitools.com/support/contact. And thank you again for your interest in the ONE+ 18V 13 in. Cordless Battery String Trimmer/Edger with 4.0 Ah Battery and Charger. - Jewel
by|Sep 28, 2023
Q:What is the weight
by|Sep 1, 2023
1 Answer
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A: Hello, Maryann - Thank you for your question. This tool weighs 7.5 pounds. I hope this helps! Additionally, if you need further support, then a RYOBI Customer Experience Professional is here for you, Monday - Friday from 9 am to 6 pm (EST) when you call or text us at 1.800.525.2579 or through email or live chat when you visit us at https://www.ryobitools.com/support/contact. And thank you again for your interest in the ONE+ 18V 13 in. Cordless Battery String Trimmer/Edger with 4.0 Ah Battery and Charger. - Jewel
by|Oct 12, 2023
1 found this answer helpful
Q:How much does the Ryobi 13" cordless battery string trimmer/edger with 4.0 battery and charger weigh? Thank you.
by|Aug 23, 2023
1 Answer
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A: Hello, Luann - Thank you for your question. The trimmer will weigh around 10 pounds with a 4Ah battery installed. I hope this helps! Additionally, if you need further support, then a RYOBI Customer Experience Professional is here for you, Monday - Friday from 9 am to 6 pm (EST) when you call or text us at 1.800.525.2579 or through email or live chat when you visit us at https://www.ryobitools.com/support/contact. And thank you again for your interest in the ONE+ 18V 13 in. Cordless Battery String Trimmer/Edger with 4.0 Ah Battery and Charger. - Jewel
by|Oct 4, 2023
2 found this answer helpful
Q:How can I purchase a second battery pack?
by|Aug 21, 2023
2 Answers
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A: home depot has the batteries they have a 2 pack + charger for $79.00
by|Sep 3, 2023
1 found this answer helpful
A: Hello, Lisa - Thank you for your question. Additional batteries can be purchased from Home Depot. I hope this helps! Additionally, if you need further support, then a RYOBI Customer Experience Professional is here for you, Monday - Friday from 9 am to 6 pm (EST) when you call or text us at 1.800.525.2579 or through email or live chat when you visit us at https://www.ryobitools.com/support/contact. And thank you again for your interest in the ONE+ 18V 13 in. Cordless Battery String Trimmer/Edger with 4.0 Ah Battery and Charger. - Jewel