Questions and Answers for Ring Floodlight Cam Wired Pro - Smart Security Video Camera with 2 LED Lights, Dual Band Wifi, 3D Motion Detection, Graphite

A:  Hi narc234. Thanks for asking. A Ring account can be logged into on multiple mobile devices. In addition, Ring offers a shared user feature. A shared user cannot change system settings or account information but can view cameras and view and share videos. Learn more here: https://ring.com/support/articles/qpq78/Controlling-Ring-Devices-With-Shared-Users-and-Guest-Users. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. You can find it here: https://community.ring.com/. All the best, Nicole from Ring.

A:  Hi Gary. Good question. Yes, the Ring Floodlight Cam Wired Pro would work if installed higher. The height at which you install your device will impact the performance of features such as motion detection and two-way audio. This article will outline the step-by-step process to install your Floodlight Cam Wired Pro: https://ring.com/support/articles/3v1dn/Installing-Your-Ring-Floodlight-Cam-Wired-Pro. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. You can find it here: https://community.ring.com/. All the best, Nicole from Ring.

A:  We have this camera and you can absolutely adjust settings and sensitivity so it will adjust moving objects other than people. We get motion alerts for one of our neighbor's cats because his winter coat came in and he is finally 'big' enough!

A:  Hi Moniv1201. Good question. Yes, the Ring Floodlight Cam Wired Pro can detect motion that is not people. The Ring Floodlight Cam Wired Pro has advanced features, including radar-powered 3D motion detection and Bird’s Eye View for more precise motion alerts. Visit our support center for more information: https://ring.com/support/articles/82dky/Ring-Floodlight-Cam-Wired-Pro-Information. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. You can find it here: https://community.ring.com/. All the best, Nicole from Ring.

A:  Hi Nancy. Thanks for asking. Yes, you can use different Ring devices at your house. Each device will be set up and managed individually through the Ring app. You can also link your devices for enhanced security. Learn more here: https://ring.com/support/articles/1zghb/How-to-Link-Your-Ring-Devices-for-Enhanced-Security. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. You can find it here: https://community.ring.com/. All the best, Nicole from Ring.

A:  Hi Sebastian. Thank you for your interest in the Ring Floodlight Cam Wired Pro. I would be happy to answer your question. Ring doorbells and outdoor security cameras are water-resistant and designed to withstand normal rainfall and snow. Ring products are not waterproof and should not be submerged in water or sprayed with high pressure water. If you can, it is recommended to keep your Ring device under a protective overhang such as a hanging roof. We have included a link here to an article on our website with more detailed information on the Ring Floodlight Cam Wired Pro: https://ring.com/support/articles/82dky/Ring-Floodlight-Cam-Wired-Pro-Information. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. You can find it here: https://community.ring.com/. Thank you, Melissa from Ring.

A:  Hi PatC. Good question. Yes, the Ring Floodlight Cam Wired Pro can be rebooted in a couple of different ways. To reboot your Ring device in the Ring app, it must be connected to wifi. Follow these steps: Open the Ring app. Tap the menu (☰). Tap Devices. Select the device you want to reboot. Make sure it's connected to wifi. Tap the Device Health tile. Scroll down to Reboot This Device and confirm your selection. Give your Ring device a few minutes to start up. Visit our support center if you need any additional guidance on rebooting your device: https://ring.com/support/articles/p8z2n/Rebooting-your-Video-Doorbell-or-Security-Camera. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. You can find it here: https://community.ring.com/. All the best, Nicole from Ring.

A:  Hi Nina. Good question. You can customize the light settings for your Ring Floodlight Cam Wired Pro through the Ring app. Follow these instructions to access the light controls for your Ring Floodlight Cam: Open the Ring app. Tap the menu (☰). Tap Devices. Select the Floodlight Cam that you want to adjust. Tap the Device Schedule tile. Tap Light Schedules. Follow the prompts in the Ring app to customize your light schedule. Visit our support center for more information: https://ring.com/support/articles/nvog6/Controlling-Floodlights-and-Light-Settings-on-Your-Floodlight-Cam. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. You can find it here: https://community.ring.com/. All the best, Nicole from Ring.

A:  Hi Steve. Good question. The Ring Floodlight Cam Wired Pro offers a 140-degree horizontal and 80-degree vertical field of view. It is our most advanced outdoor camera with next-level security features, including 3D motion detection and bird's-eye view for more precise motion alerts. Learn more here: https://ring.com/support/articles/82dky/Ring-Floodlight-Cam-Wired-Pro-Information. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. You can find it here: https://community.ring.com/. All the best, Nicole from Ring.