Questions and Answers for Samsung 22.6 cu. ft. 4-Door French Door Refrigerator with Polygon Handle in Stainless Steel, Counter Depth

A:  No, the flex zone is only for various types of refrigeration. See photo for options.

A:  Jamie, the FlexZone drawer is not able to be used as a freezer. Feel free to check out page 37 of the user manual explains all options available for the FlexZone drawer. https://bit.ly/2LUXJ57 ^Bri

A:  No, it cannot. The lowest setting for the flex drawer is 29 degrees.

A:  The first step is to level the refrigerator, it has leveling feet at the front on the bottom. In most cases leveling the fridge will cause the doors to even out. If this does not work shims are supplied with the fridge to add to the right door to raise it. Instructions for both are in the owners manual. Mike

A:  Hi there, NICOLE! Samsung is always happy to help! I'm including a link (https://bit.ly/2LUXJ57) to the user manual on how to adjust the doors to the refrigerator. Thank you for being a part of the Samsung family! ^Lena

A:  No, it's fairly quiet.

A:  No it’s very quiet except when it’s making ice.

A:  Hello Kathleen, Thank you for reaching out and raising your question about the Samsung 22.6 cu. ft. 4-Door French Door Refrigerator with Polygon Handle in Stainless Steel, Counter Depth, Fingerprint Resistant Stainless Steel. I understand you want to know if the refrigerator is loud. We are here to help. To answer your question, a refrigerator is never completely quiet, even when it's new. New fridges may be louder as they settle into place. Still, noises from your ice maker or the compressor should never get so loud that it's interrupting a conversation. I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001032/ to guide you. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number is 1144492406. -Noraina

A:  No, there’s no need to do that. If you do you’re just asking for a good possibility to spoil your food.

A:  Hello, here is a link that you may find helpful. https://bit.ly/2sWLQ7J. Thank you. ^SuSu

A:  No. it's still a major problem. Read the reviews on the ice maker before you purchase this product!

A:  There have been slight changes to the ice maker internals. Mine has a separate manufacture date on the ice maker of June 2018 so it does have the changes. I’ve had no issues with the ice maker in the 4 months I’ve owned it.

A:  Mine was new, they only changed the 2017 model, thus the only concession are made on mid year 2017. 2018 models are not covered and you and stuck with it, unless you get a extended warranty to cover the bi annual repairs required to keep this working.

A:  Mine was manufactured May 2018 and has all the same problems

A:  My icemaker was replaced four times under the extended warranty. The fourth time seemed to be the charm, with a redeisgned unit, but then the control panel and compressor went out, and the flex drawer, from opening and closing, stripped a wire harness somewhere inside.

A:  Hello Jim. The refrigerator has a fingerprint resistant finish, which helps reduce smudges. This information can be found, in addition to other specifications for the unit in the user manual and Samsung’s website. To download a copy of the user manual, please visit www.samsung.com/us. Thank you for your interest in our Samsung refrigerator. ^Cat

A:  No, this refrigerator is not smudge proof.

A:  Yes it has wheels front and back. It also has levelers in the front which are separate from the wheels.

A:  The back two corners have non-adjustable height wheels. The front two corners have adjustable legs (no wheels).

A:  Yes, this unit has wheels.

A:  Yes, Tim, they are equipped with wheels. Check your installation manual to make sure your unit is properly leveled. Thank you. ^SuSu